<!-- Introduction --><div class="feature-text"><h2> Your new role</h2><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">You will support the efficient and accurate handling of all service parts — from receipt, collation, and quality control through to dispatch to customers and Customer Distribution Centres (CDCs). The role ensures that every part is handled safely, securely, and in line with company policies, with minimal handling and accurate processing.</p></div><!-- Responsibilities --><div><h3>What you'll be doing</h3><ul style="margin:10px 0px 15px 20px;padding:0px 0px 0px 20px;"><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">Receive and check incoming parts, reconciling them against digital manifests.</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">Carry out quality checks to ensure parts are correct to order and free from defects, escalating issues when identified.</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">Accurately process and record movements in the warehouse management system for full visibility and tracking.</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">Pick, wrap, and package parts securely for dispatch to customers and CDCs.</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">Move parts between designated CDC areas, ensuring smooth flow and safe handling.</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">Maintain the warehouse area in an organised, tidy, and hazard-free condition at all times.</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">Follow Health &amp; Safety procedures, including safe lifting, storage, and movement of parts.</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">Support accurate in-stock levels by reporting shortages or discrepancies to the Team Leader.</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">Work collaboratively with colleagues, Customer Teams, and suppliers to resolve issues such as missed, lost, or delayed parts.</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">Ensure parts are dispatched quickly, cost-effectively, and in a condition that meets customer expectations.</li></ul></div><!-- Ideal Candidate --><div><h3>The role is for you if...</h3><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;"><strong style="margin:0px;padding:0px;font-weight:700;">&nbsp;We’re looking for experience in:</strong></p><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;"><strong style="margin:0px;padding:0px;font-weight:700;">Attention to Detail</strong>: Ability to process and check parts with a high degree of accuracy.</p><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;"><strong style="margin:0px;padding:0px;font-weight:700;">Organisation</strong>: Able to prioritise tasks, follow processes, and keep work areas clean and compliant.</p><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;"><strong style="margin:0px;padding:0px;font-weight:700;">Problem-Solving</strong>: Able to spot issues and escalate quickly to avoid customer dissatisfaction.</p><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;"><strong style="margin:0px;padding:0px;font-weight:700;">Warehouse Skills</strong>: Practical skills in safe handling, packing, storage, and movement of parts within a busy warehouse environment.</p><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;"><strong style="margin:0px;padding:0px;font-weight:700;">Systems Confidence</strong>: Comfortable using digital manifests, scanners, and tracking systems.</p><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;"><strong style="margin:0px;padding:0px;font-weight:700;">Communication</strong>: Able to share information clearly with colleagues and escalate issues when required.</p><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;"><strong style="margin:0px;padding:0px;font-weight:700;">Health &amp; Safety Awareness</strong>: Understands safe working practices in a warehouse environment.</p><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;"><strong style="margin:0px;padding:0px;font-weight:700;">Customer Focus</strong>: Committed to delivering accurate and timely service for both internal and external customers.</p><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;"><strong style="margin:0px;padding:0px;font-weight:700;">Teamwork</strong>: Works positively with colleagues and supports the wider team to achieve goals.</p><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Previous experience working in a warehouse, distribution, or logistics environment (preferred but not essential.)</p><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Basic understanding of stock control and order fulfilment processes.</p><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Awareness of Health &amp; Safety practices in a warehouse setting.</p><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Ability to use scanners, digital manifests, or basic IT systems.</p><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Desirable - NVQ Level 2 in Warehousing &amp; Storage or equivalent.</p><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;"><br style="margin:0px;padding:0px;"></p></div><!-- Package Description --><div><h3>About DFS</h3><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">We’re home to DFS, Sofology, and The Sofa Delivery Company - three distinctive brands with a shared mission to bring great design and comfort into every home, affordably, responsibly, and sustainably.</p><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">At DFS Group, everyone plays a part. Whether you’re supporting our brands or serving our customers, you’re helping shape the future of furniture retail. Each brand has its own identity and creative direction, but we’re united by a culture that puts people and purpose at the heart of everything we do.</p><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;"><br style="margin:0px;padding:0px;"></p><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Everyone Welcome</p><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Across our Group, we're committed to a culture where everyone feels welcome, valued, and can thrive at work. We celebrate diverse voices, champion inclusion, and support each other through our growing colleague networks. We invest in partnerships that drive change, from supporting Doncaster Pride and introducing the Hidden Disabilities Sunflower, to partnering with Carers UK and developing leaders with Diversity in Retail.&nbsp;</p><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">We're proud to be an equal opportunities employer, committed to building a workplace that reflects the communities we serve. So, if your experience doesn't quite match the specification, we'd still really love to hear from you</p><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;"><br style="margin:0px;padding:0px;"></p></div><!-- About the Company --><div><h3>DFS Benefits</h3><ul style="margin:10px 0px 15px 20px;padding:0px 0px 0px 20px;"><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">Potential Annual Bonus Scheme: Contribute to our success and get rewarded for it</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">Growth and Training: Learn new skills and develop your career with us</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">Leave: Enjoy a great holiday allowance, with the option to buy 5 extra days. Take advantage of our enhanced leave for Maternity, Paternity, Shared Parental, and Adoption, plus a paid volunteering day each year</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">Discounts: Get 30% off DFS and Sofology products for yourself, plus discounts for friends and family - and savings at big brands like Sainsbury’s, ASOS, and IKEA</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">Wellbeing Perks: Access healthcare services, an Employee Assistance Programme, and discounted gym memberships</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">Pension and Savings: Join our Group Pension and Sharesave schemes</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">Life Assurance &amp; Sick Pay: Peace of mind with Life Assurance and Company Sick Pay</li></ul></div><!-- Apply Button --><a href="https://apply.dfscareers.co.uk/members/?j=2934&amp;lang=en&amp;" class="btn btn-apply apply_bottom">Apply<i class="fas fa-chevron-right"></i></a>