<div class="earcuposdescription"><div class="earcuposdescriptionnote"><p>One of our team is heading off on maternity leave.</p><p>While they focus on something far more important than eCommerce metrics, we're looking for someone to step in and be a leader in our digital department with confidence for 12-months.</p><p>Yes, it's a&nbsp;maternity cover. No, it's not a placeholder. This is a chance to take the reins of a fast-moving growing digital retail business and make a real impact. It's big. It's visible. It's strategic. And it's yours to run through period of huge digital&nbsp;transformation for H&amp;B.</p><p>You'll be the one who sets the direction, puts the plan into motion, and keeps a close eye on the numbers.<strong> </strong>When things are working, you'll know why - and when they're not, you'll know what to do about it.</p><p>You'll be&nbsp;leading a team, collaborating across departments, and generally being the person who knows what's going on in your corner of the digital universe.</p></div></div><div class="earcuposdescription"><div class="earcuposdescriptiontitle">The Role:</div><div class="earcuposdescriptionnote"><p><strong>What you'll actually be doing:</strong></p><ul><li>Building and executing digital category strategies that drive revenues - specifically across our food and drink ranges, where customer habits shift fast and margins matter.</li><li>Owning the P&amp;L for your categories. You'll know what's working, what's not, and what needs fixing.</li><li>Leading a team of four - mentoring, challenging, and developing them to be even better.</li><li>Driving performance across our website and app in the UK &amp; Ireland.</li><li>Owning the Marketplace from top to bottom - listings, pricing, ads, vendors, inventory, the lot. Especially in food and drink, where availability and visibility are everything.</li><li>Collaborating across the business - Digital Trading, eCRM, Social, Commercial, Finance, Supply Chain. You'll be the connector, not the bottleneck.</li><li>Using data as your compass - uncovering trends, solving problems, and spotting opportunities before they become obvious. Think seasonal spikes, basket behaviours, and what's flying off the shelves.</li><li>Improving the customer experience - from first click to final checkout, and everything in between.</li></ul><p><strong>How we know you're nailing it:</strong></p><p>We're looking at the numbers that matter - the ones that show your strategy's&nbsp;not just working, but winning:<strong><br></strong></p><ul><li>Revenue, margin, EBITDA - the big stuff.</li><li>Conversion rates, AOV, IPB - the stuff that tells us if your plans are working.</li><li>Customer growth - new, returning, and sticking around.</li><li>Bounce rates and interaction times - because we want people to stay, not sprint away.</li><li>Shopper frequency - because once is nice, but twice is better.</li></ul><p>If the numbers are going up and the customer experience is getting smoother, you're doing it right.</p></div></div><div class="earcuposdescription"><div class="earcuposdescriptiontitle">The Person:</div><div class="earcuposdescriptionnote"><p><strong>What you'll need:&nbsp;</strong></p><ul><li>Experience in a big D2C environment - ideally in food, drink, or FMCG, where pace, precision, and product availability really matter.</li><li>A track record of spotting growth&nbsp;opportunities and actually doing something about them.</li><li>Comfort with data - not just reading dashboards, but acting on them.</li><li>Leadership - you've led teams, developed people, and made things happen.</li><li>Marketplace know-how - you've worked with vendors, optimised listings, and&nbsp;driven performance.</li><li>Strategic thinking - you can zoom out, plan ahead, and still get stuff done today.</li><li>Stakeholder skills – you know how to build alignment and keep momentum going, with purposeful conversations and clear direction.</li><li>A healthy disrespect for “how we've always done it.”</li></ul></div></div><div class="earcuposdescription"><div class="earcuposdescriptionnote"><p><strong>Let's be honest - no one applies for a job just for the mission. You want to know what's in it for you. Here's a taste:</strong></p><ul><li>The salary's competitive - we'll talk numbers early</li><li>25% off everything at H&amp;B - even the fancy supplements.</li><li>Pension contributions - because future-you deserves a break.</li><li>Perks from other retailers - discounts, advice, and savings from brands you actually use.</li><li>And more - we won't list every perk, but it's more than just free fruit and a ping-pong table.</li></ul><p>This may be a maternity cover. But it's also a chance to be in a leadership position in&nbsp;a fast-growing digital business, shape strategy, and make a real impact. And where there's growth, there's opportunity.</p><p>#LI-DA2</p></div></div><div class="earcuposdescription"><div class="earcuposdescriptionnote"><p><span style="font-family: 'open sans', sans-serif; font-size: 11pt;"><span class="ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak" dir="ltr"><em>Holland &amp; Barrett </em><em>does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland &amp; Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s).&nbsp;</em></span></span></p><p><em>&nbsp;</em></p></div></div>