Senior Operations Clerk

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Booker

Senior Operations Clerk

Job description

<h2>About the role</h2><p><strong>“Start the New Year with a fresh challenge</strong>!&nbsp;</p><p>We’re looking for a dedicated Senior Clerical professional to join our team. Reporting directly to the Stock &amp; Admin Manager, you’ll play a key role in ensuring the smooth running of our administration department. Your expertise will support day-to-day operations and help drive efficiency across the business.”</p><p><strong>Ready to take the next step in your career? Apply today and start the New Year with a fresh challenge!</strong></p><p><strong>Interviews will be held the first week of January.</strong></p><h2>Main Responsibilities</h2><h4><strong>What You’ll Do</strong></h4><ul><li><strong>Support daily operations:</strong> Assist the administration department through pinch points and provide cover for sickness and holidays.</li><li><strong>Manage workforce planning:</strong> Oversee timesheets for each shift, authorise holidays, and ensure adequate cover to maintain performance.</li><li><strong>Customer Service oversight:</strong> Monitor and investigate queries to deliver timely resolutions.</li><li><strong>Stock control:</strong> Participate in stock take setup and compliance, liaising with Warehouse Team Managers to support operational clerks.</li><li><strong>Order processing:</strong> Ensure efficient order capture and timely handling of late picks.</li><li><strong>Invoice management:</strong> Release store invoices within agreed timescales.</li><li><strong>Team leadership:</strong> Supervise and develop direct reports, conduct annual appraisals, and manage disciplinary/grievance matters in line with policy.</li><li><strong>Health &amp; Safety:</strong> Oversee workplace safety standards and compliance.</li></ul><h2>You will need</h2><h4><strong>What We’re Looking For</strong></h4><ul><li>Previous experience in a clerical or administrative leadership role.</li><li>Strong organisational skills with the ability to manage multiple priorities.</li><li>Excellent communication and problem-solving abilities.</li><li>Knowledge of HR processes and Health &amp; Safety compliance is desirable.</li><li>A proactive approach and confidence in decision-making.</li></ul><p><strong>The working days and Hours for this role are 2pm-10pm Sunday - Thursday </strong></p><h2>What's in it for you</h2><p>At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:</p><ul><li>A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.</li><li>After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&amp;F purchases.</li><li>10% off pay monthly &amp; SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.</li><li>Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.</li><li>Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.</li><li>50% off health checks at Tesco Pharmacy.</li><li>Exclusive access to discounted RAC breakdown cover rates</li><li>An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.</li><li>After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.</li><li>Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.</li><li>Life Assurance - You are covered for death in service life cover of up to three times annual pay</li><li>Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.</li><li>A great holiday package</li></ul><p class="flex justify-end my-8"><a class="btn flex items-center bg-orange w-full md:w-1/2 md:p-5 text-left text-xl" href="https://applybookercareers.com/members/?j=28716" target="_blank">Apply now <span class="text-4xl font-light grow text-right">&gt;</span></a></p>

Booker

Senior Operations Clerk

Apply here

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