<h2 data-testid="h2-job-discription" class="text-system text-primary job-discription-h2 mb-20">Job Description</h2><div id="MediaRichAdvert" data-testid="div-media-rich-advert"><div class="JT-inner"><div class="JT-row JT-col-12 JT-section JT-text JT-text-100 JT-site JT-twelve JT-column"><div class="JT-container cke_focus"><p style="text-align: justify"><span style="font-size: 16px"><span style="line-height: 107%"><span style="font-family: Calibri, sans-serif"><span style="line-height: 107%">BHID Group Ltd is now the UK’s leading home interiors specialist, and the ‘go-to’ brand for high end clients who are looking to furnish any area of the home. The business comprises three brands, Neville Johnson Furniture and Stairs, Tom Howley Kitchens and London Door Company and employs in excess of 550 employees. </span></span></span></span></p><p style="margin-bottom: 11px"><span style="font-size: 11pt"><span style="line-height: 107%"><span style="font-family: Aptos, sans-serif"><b>Department: </b>Operations</span></span></span></p><p style="margin-bottom: 11px"><span style="font-size: 11pt"><span style="line-height: 107%"><span style="font-family: Aptos, sans-serif"><b>Location: </b>London &amp; South East</span></span></span></p><p style="margin-bottom: 11px"><span style="font-size: 11pt"><span style="line-height: 107%"><span style="font-family: Aptos, sans-serif"><b>Employment Type: </b>Permanent</span></span></span><br></p><p style="margin-bottom: 11px"><span style="font-size: 11pt"><span style="line-height: 107%"><span style="font-family: Aptos, sans-serif">Following a sustained period of growth we are now seeking to appoint a Senior Field Installations Manager for the London Door Company. The ideal applicant will likely have both practical hands-on experience in the fitted door &amp; window sector and / or the high end fitted furniture industry, will also have excellent communication skills, be approachable, of smart appearance and able to demonstrate a mature personality coupled with youthful enthusiasm. Age and gender are irrelevant, but an appreciation of high end bespoke manufacturing is desirable. A full UK driving licence is requisite.</span></span></span></p><p style="margin-bottom: 11px"><span style="font-size: 11pt"><span style="line-height: 107%"><span style="font-family: Aptos, sans-serif">The Senior Field Installation Manager will report directly to the General Manager, with key responsibilities for:</span></span></span><br></p><ul><li style="margin-left: 8px"><span style="font-size: 11pt"><span style="line-height: 107%"><span style="font-family: Aptos, sans-serif">Managing the external functions with the support of two field installation managers and fitting teams.</span></span></span></li><li style="margin-left: 8px"><span style="font-size: 11pt"><span style="line-height: 107%"><span style="font-family: Aptos, sans-serif">To ensure all work is completed in compliance with Company specifications and industry standards.</span></span></span></li><li style="margin-left: 8px"><span style="font-size: 11pt"><span style="line-height: 107%"><span style="font-family: Aptos, sans-serif">Visit assigned installations and fitting teams to actively manage clients expectations.</span></span></span></li><li style="margin-left: 8px"><span style="font-size: 11pt"><span style="line-height: 107%"><span style="font-family: Aptos, sans-serif">Oversee the management of fitting teams, ensuring vans and equipment are properly maintained.</span></span></span></li><li style="margin-left: 8px"><span style="font-size: 11pt"><span style="line-height: 107%"><span style="font-family: Aptos, sans-serif">Handle client queries promptly with a proactive approach to ‘Aftercare’ support.</span></span></span></li><li style="margin-left: 8px"><span style="font-size: 11pt"><span style="line-height: 107%"><span style="font-family: Aptos, sans-serif">Support the recruitment &amp; training of fitters congruent with company standards.</span></span></span></li><li style="margin-left: 8px"><span style="font-size: 11pt"><span style="line-height: 107%"><span style="font-family: Aptos, sans-serif">To undertake surveys prior to manufacture when providing holiday cover for the field installation managers.</span></span></span></li><li style="margin-left: 8px"><span style="font-size: 11pt"><span style="line-height: 107%"><span style="font-family: Aptos, sans-serif">Working closely with both the Client Services &amp; Planning co-ordinators</span></span></span></li></ul><p style="margin-bottom: 11px"><span style="font-size: 11pt"><span style="line-height: 107%"><span style="font-family: Aptos, sans-serif">Benefits.</span></span></span></p><ul><li style="margin-left: 8px"><span style="font-size: 11pt"><span style="line-height: 107%"><span style="font-family: Aptos, sans-serif">Competitive salary, contractual contributory pension + expensed company vehicle.</span></span></span></li><li style="margin-left: 8px"><span style="font-size: 11pt"><span style="line-height: 107%"><span style="font-family: Aptos, sans-serif">22 days plus bank holidays.</span></span></span></li><li style="margin-left: 8px"><span style="font-size: 11pt"><span style="line-height: 107%"><span style="font-family: Aptos, sans-serif">Benefit Platform ‘BHID Connect’ for staff discounts and wellbeing hub.</span></span></span></li><li style="margin-left: 8px"><span style="font-size: 11pt"><span style="line-height: 107%"><span style="font-family: Aptos, sans-serif">Access to online training courses to help you develop your skills.</span></span></span></li><li style="margin-left: 8px"><span style="font-size: 11pt"><span style="line-height: 107%"><span style="font-family: Aptos, sans-serif">Full product training will be given to the successful applicant.</span></span></span></li><li style="margin-left: 8px"><span style="font-size: 11pt"><span style="line-height: 107%"><span style="font-family: Aptos, sans-serif">Company car, fully expensed.</span></span></span></li><li style="margin-left: 8px"><span style="font-size: 11pt"><span style="line-height: 107%"><span style="font-family: Aptos, sans-serif">Free parking.</span></span></span></li><li style="margin-left: 8px"><span style="font-size: 11pt"><span style="line-height: 107%"><span style="font-family: Aptos, sans-serif">Free tea &amp; coffee.</span></span></span></li><li style="margin-bottom: 11px; margin-left: 8px"><span style="font-size: 11pt"><span style="line-height: 107%"><span style="font-family: Aptos, sans-serif">Contractual pension.</span></span></span></li></ul></div></div><div style="clear:both;margin-bottom: 20px;"></div></div></div>