<h2 data-testid="h2-job-discription" class="text-system text-primary job-discription-h2 mb-20">Job Description</h2><div id="MediaRichAdvert" data-testid="div-media-rich-advert"><div class="JT-inner"><div class="JT-row JT-col-12 JT-section JT-text JT-text-100 JT-site JT-twelve JT-column"><div class="JT-container cke_focus"><p style="text-align: justify"><span style="font-size: 11pt"><span style="line-height: 107%"><span style="font-family: Calibri, sans-serif"><b><span style="font-size: 10pt"><span style="line-height: 107%"><span>Job Purpose</span></span></span></b></span></span></span></p><p style="text-align: justify"><span style="font-size: 11pt"><span style="line-height: 107%"><span style="font-family: Calibri, sans-serif"><span style="font-size: 10pt"><span style="line-height: 107%"><span>BHID Group Ltd is now the UK’s leading home interiors specialist, and the ‘go-to’ brand for high end clients who are looking to furnish any area of the home. The business comprises three brands, Neville Johnson Furniture and Stairs, Tom Howley Kitchens and London Door Company and employs in excess of 550 employees. </span></span></span></span></span></span></p><p style="text-align: justify"><span style="font-size: 12pt"><span><span style="font-size: 10pt"><span>The London Door Company is the Group’s latest acquisition and offers an exciting opportunity for a Senior External Operations Manager to put their stamp on what will be a rapidly growing business.</span></span></span></span></p><p style="text-align: justify"><span style="font-size: 11pt"><span style="line-height: 107%"><span style="font-family: Calibri, sans-serif"><span style="font-size: 10pt"><span style="line-height: 107%"><span></span></span></span></span></span></span><br></p><p style="text-align: justify"><span style="font-size: 11pt"><span style="line-height: 107%"><span style="font-family: Calibri, sans-serif"><span style="font-size: 10pt"><span style="line-height: 107%"><span>The Senior External Operations Manager will be responsible for:</span></span></span></span></span></span><br></p><p style="text-align: justify"><span style="font-size: 11pt"><span style="line-height: 107%"><span style="font-family: Calibri, sans-serif"><b><span style="font-size: 10pt"><span style="line-height: 107%"><span>Key Responsibilities </span></span></span></b></span></span></span></p><ul><li><span style="font-size: 12pt"><span><span style="font-size: 10pt"><span>Managing and developing the external functions including field installation managers / surveyors and fitters.</span></span></span></span></li><li><span style="font-size: 12pt"><span><span style="font-size: 10pt"><span>Recruitment and training of fitters congruent with company standards</span></span></span></span></li><li><span style="font-size: 12pt"><span><span style="font-size: 10pt"><span>Attending research and development meetings either at Head Office or via Teams</span></span></span></span></li><li><span style="font-size: 12pt"><span><span style="font-size: 10pt"><span>Liaising with Head Office Group function.</span></span></span></span></li><li><span style="font-size: 12pt"><span><span style="font-size: 10pt"><span>Working to agreed Group budgets and KPIs.</span></span></span></span></li><li><span style="font-size: 12pt"><span><span style="font-size: 10pt"><span>Health &amp; Safety.</span></span></span></span></li></ul><p style="text-align: justify"><span style="font-size: 11pt"><span style="line-height: 107%"><span style="font-family: Calibri, sans-serif"><b><span style="font-size: 10pt"><span style="line-height: 107%"><span>Measures of Success / KPI’s</span></span></span></b></span></span></span></p><ul><li><span style="font-size: 12pt"><span><span style="font-size: 10pt"><span>A proven career in a senior operations role.</span></span></span></span></li><li><span style="font-size: 12pt"><span><span style="font-size: 10pt"><span>A proven track record in successful team building.</span></span></span></span></li><li><span style="font-size: 12pt"><span><span style="font-size: 10pt"><span>The ability to manage ‘hands-on’ an end-to-end process from manufacture to final installation.</span></span></span></span></li><li><span style="font-size: 12pt"><span><span style="font-size: 10pt"><span>Excellent communication skills.</span></span></span></span></li></ul><p style="text-align: justify"><span style="font-size: 11pt"><span style="line-height: 107%"><span style="font-family: Calibri, sans-serif"><b><span style="font-size: 10pt"><span style="line-height: 107%"><span>Benefits</span></span></span></b></span></span></span><br></p><ul><li style="text-align: justify"><span style="font-size: 11pt"><span style="line-height: 107%"><span style="font-family: Calibri, sans-serif"><span style="font-size: 10pt"><span style="line-height: 107%"><span>22 days plus bank holidays </span></span></span></span></span></span></li><li style="text-align: justify"><span style="font-size: 11pt"><span style="line-height: 107%"><span style="font-family: Calibri, sans-serif"><span style="font-size: 10pt"><span style="line-height: 107%"><span>Company car, fully expensed</span></span></span></span></span></span></li><li style="text-align: justify"><span style="font-size: 11pt"><span style="line-height: 107%"><span style="font-family: Calibri, sans-serif"><span style="font-size: 10pt"><span style="line-height: 107%"><span>Benefit Platform ‘BHID Connect’ for staff discounts and wellbeing hub.</span></span></span></span></span></span></li><li style="text-align: justify"><span style="font-size: 11pt"><span style="line-height: 107%"><span style="font-family: Calibri, sans-serif"><span style="font-size: 10pt"><span style="line-height: 107%"><span>Free parking.</span></span></span></span></span></span></li><li style="text-align: justify"><span style="font-size: 11pt"><span style="line-height: 107%"><span style="font-family: Calibri, sans-serif"><span style="font-size: 10pt"><span style="line-height: 107%"><span>Free tea &amp; coffee.</span></span></span></span></span></span></li><li style="text-align: justify"><span style="font-size: 11pt"><span style="line-height: 107%"><span style="font-family: Calibri, sans-serif"><span style="font-size: 10pt"><span style="line-height: 107%"><span>Contractual pension.</span></span></span></span></span></span></li><li style="text-align: justify"><span style="font-size: 11pt"><span style="line-height: 107%"><span style="font-family: Calibri, sans-serif"><span style="font-size: 10pt"><span style="line-height: 107%"><span>Access to online training courses to help you develop your skills.</span></span></span></span></span></span></li><li style="text-align: justify"><span style="font-size: 11pt"><span style="line-height: 107%"><span style="font-family: Calibri, sans-serif"><span style="font-size: 10pt"><span style="line-height: 107%"><span>Christmas functions.</span></span></span></span></span></span></li></ul></div></div><div style="clear:both;margin-bottom: 20px;"></div></div></div>