<div class="style1"><p>At Missoma, we believe jewellery is more than just an accessory, it’s a form of self-expression. Founded in 2007 by Marisa Hordern, we’ve grown into a globally recognised brand known for our demi-fine and solid gold pieces, all designed in-house at our London studio and crafted with care.</p><p>Now, we’re inviting you to be part of our exciting retail journey at our brand new Bicester Village Pop-Up. This is your chance to be at the heart of our brand, shaping unforgettable experiences for every customer who walks through our doors.</p><p><strong>Why You’ll Love Working With Us</strong></p><p><em>At Missoma, we live by three core values:</em></p><ul><li><strong>Authentic…</strong>We value honesty, open feedback, and conscious sustainability. You’ll be part of a team that genuinely cares about people and the planet.</li><li><strong>Collaborative…</strong>Every voice matters. We foster inclusivity, creativity, and fun, working together to innovate and grow.</li><li><strong>Entrepreneurial…</strong>We think big and act boldly. You’ll be encouraged to bring ideas, take initiative, and make a real impact.&nbsp;<br>&nbsp;</li></ul><p><strong>Your Role as a Brand Ambassador</strong></p><p>As a key member of our Bicester Village team, you’ll be immersed in every aspect of the customer journey. You’ll represent the Missoma brand with warmth, style, and confidence, creating a welcoming space that reflects our values.</p><p>&nbsp;</p><p><strong>What You’ll Be Doing</strong></p><ul><li>Creating a positive, upbeat environment that makes every customer feel at home.</li><li>Offering personalised style advice and sharing your passion for our products and brand story.</li><li>Delivering exceptional service from first interaction to final purchase.</li><li>Building lasting relationships with customers, including follow-ups and tailored recommendations.</li><li>Becoming an expert in our collections, materials, and care advice.</li><li>Supporting visual merchandising and ensuring the store always looks its best.</li><li>Using in-store technology to enhance the customer experience.</li><li>Helping maintain a clean, organised, and efficient store environment.</li><li>Ensure all Selfridges policies, procedures, and operational standards are consistently followed to maintain a smooth and professional store environment.</li></ul><p><br><strong>What We’re Looking For</strong></p><p><em>You don’t need to tick every box, but here’s what will help you thrive in this role:</em></p><ul><li>1+ years’ experience in a fast-paced, customer-facing role (luxury retail is a plus).</li><li>A natural communicator who’s warm, engaging, and proactive.</li><li>Passionate about fashion, jewellery, and helping people express themselves.</li><li>Comfortable using digital tools and tech to support the customer journey.</li><li>A team player with a “can-do” attitude and a love for learning.</li><li>Someone who’s excited to grow with a brand that’s constantly evolving.</li></ul><p>&nbsp;</p><p><strong>What You’ll Get</strong></p><ul><li>Competitive salary</li><li>Retail commission scheme</li><li>Generous staff discount</li><li>Jewellery uniform allowance</li><li>Medicash Healthcare Cash Plan</li><li>Enhanced parental leave after 2 years of service<br>&nbsp;<br>&nbsp;</li></ul><p><strong>Ready to Shine?</strong></p><p>If you’re looking for a role where you can bring your personality, creativity, and passion to work every day — we’d love to hear from you.</p><p>&nbsp;</p></div>