<span class="text-grey-1000 heading-h4 mb-lg">Job Overview</span><div class="flex flex-col overview-container rich-text gap-lg"><p>For over 90 years, we’ve been equipping people for adventures. Founded and based in Greater Manchester, we are proud to be the UK’s leading independent outdoor and snow sports retailer. From Central London to the Scottish Highlands, our stores are staffed by people who share a passion for the mountains and the kit that makes adventures possible.</p><p>As part of our team, you’ll play a vital role in helping customers choose the right gear for their journeys. From dog walks in the park to expeditions on the world’s highest peaks, we guide people with knowledge, expertise and enthusiasm.</p></div><!--[--><div class="flex flex-col"><div class="!mt-5xl w-full h-divider bg-beige my-xl md:my-lg"></div><span class="text-grey-1000 heading-h4 mb-lg md:pt-5xl">What you'll be doing</span><div class="md:pb-5xl body-b2 text-grey-600"><ul><li><p>Representing Ellis Brigham with pride and inspiring customers to enjoy snowsports in the right kit</p></li><li><p>Creating a welcoming store environment where everyone feels at home</p></li><li><p>Working with your team to deliver excellent service and achieve store goals</p></li><li><p>Helping customers select products that suit their needs, from everyday use to extreme adventures</p></li><li><p>Growing your product knowledge and expertise in outdoor sports</p></li><li><p>Keeping the store looking its best, making shopping easy and enjoyable</p></li><li><p>Completing store operations with care and attention to detail</p></li></ul></div></div><div class="flex flex-col"><div class="w-full h-divider bg-beige my-xl md:my-lg"></div><span class="text-grey-1000 heading-h4 mb-lg md:pt-5xl">Who you are</span><div class="md:pb-5xl body-b2 text-grey-600"><ul><li><p>A strong communicator who can connect with people easily</p></li><li><p>Experienced in customer-facing roles or confident in engaging with customers</p></li><li><p>Honest, hardworking and proud of your work</p></li><li><p>Keen to learn and develop your skills</p></li><li><p>A team player who can also make sound decisions independently</p></li><li><p>Passionate about snowsports</p></li><li><p>Flexible with working hours, including evenings, weekends and holidays</p></li><li><p>Fluent in English (additional languages a plus)</p></li></ul></div></div><div class="flex flex-col"><div class="w-full h-divider bg-beige my-xl md:my-lg"></div><span class="text-grey-1000 heading-h4 mb-lg md:pt-5xl">What you'll get from us</span><div class="md:pb-5xl body-b2 text-grey-600"><ul><li><p>An inclusive workplace that values diversity</p></li><li><p>The support of a family-owned business where individuals matter</p></li><li><p>Ongoing training and development, including ‘On the Hill’ events</p></li><li><p>Opportunities for progression</p></li><li><p>Generous staff discounts and pro-deals</p></li><li><p>Living Wage after the qualifying period</p></li><li><p>Paid charity days, refer-a-friend bonus, and cycle-to-work scheme</p></li></ul></div></div><div class="flex flex-col"><div class="w-full h-divider bg-beige my-xl md:my-lg"></div><span class="text-grey-1000 heading-h4 mb-lg md:pt-5xl">We're looking for people who</span><div class="body-b2 text-grey-600"><ul><li><p>Enjoys snowsports, with a genuine passion for sharing that enthusiasm with customers</p></li><li><p>Are dedicated to delivering outstanding service every time</p></li><li><p>Enjoy the energy of a fast-paced retail environment and thrive as part of a team</p></li></ul></div></div><!--]-->