<!-- Introduction --><div class="feature-text"><h2>About the job</h2><p style="margin:0px;font-size:inherit;padding:5px 0px;"><strong style="font-weight:700;">Ready to make a real impact in retail operations?</strong></p><p style="margin:0px;font-size:inherit;padding:5px 0px;">This is a role where you’ll truly make a difference – helping stores stay focused on what matters most: delivering brilliant service to customers. We’re looking for a <strong style="font-weight:700;">Policy &amp; Consumables Lead</strong> to join our Central Operations team – a role that’s all about keeping our stores running smoothly and setting them up for success.</p><p style="margin:0px;font-size:inherit;padding:5px 0px;">You’ll be joining a supportive team, enjoy hybrid working (2–3 days in our Wakefield Support Centre), and have the chance to shape processes that impact the entire retail operation.</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"><br></p><p style="margin:0px;font-size:inherit;padding:5px 0px;"><strong style="font-weight:700;">What you’ll be doing:</strong></p><p style="margin:0px;font-size:inherit;padding:5px 0px;">You’ll lead the way in managing retail policies and consumables, ensuring everything is clear, compliant, and practical for stores. From maintaining the central policy library and coordinating reviews with key teams, to overseeing consumable ordering and supply, your focus will be on keeping processes simple and efficient. Building strong supplier relationships, monitoring performance, and tracking spend will help you spot risks and drive improvements. Collaboration is key – working with Retail Comms and Helpdesk to ensure updates are clear and timely, while always looking for smarter, more effective ways to support our stores.</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"><br></p><p style="margin:0px;font-size:inherit;padding:5px 0px;"><strong style="font-weight:700;">What we’re looking for:</strong></p><ul style="margin-top:0px;margin-bottom:10px;"><li style="font-size:inherit;">Experience managing operational policies and/or consumables in a retail or multi-site environment.</li><li style="font-size:inherit;">Strong organisational skills and attention to detail.</li><li style="font-size:inherit;">Clear, confident communication – you’ll make complex information simple and store-friendly.</li><li style="font-size:inherit;">A proactive, collaborative approach with great stakeholder management skills.</li><li style="font-size:inherit;">Comfortable working with data, spend trackers, and supplier contacts.</li></ul></div><!-- Apply Button --><a href="https://careers.cfjobs.co.uk/members/?j=30563&amp;lang=en&amp;" class="btn btn-apply apply_bottom">Apply<i class="fas fa-chevron-right" aria-hidden="true"></i></a>