<div class="mx-auto max-w-750 prose font-company-body overflow-hidden break-words [&amp;olli_li]:list-[lower-alpha]" data-controller="careersite--responsive-video"><p>For a quarter of a century, the Jellycat family have brought joy, wonder and playful fun to people of all ages, in every part of the world. Utterly original and in a class of their own, they are currently among the most loved and collected toys of their kind. How has this gentle tribe endeared themselves to so many? Perhaps it is their whimsical expressions. Or the deliciously soft fabrics. Or the beautiful way in which they sit in your hand. Whatever it is, there is something magical and unmistakeable about each one of them.</p><p>As we continue to grow the UK business, we are looking fora highly commercial and operation-minded Key Account Operations Coordinator tojoin our growing Operations team and manage a portfolio of house accounts.</p><p>The main focus of this role is supporting on the day-to-daycommunication &amp; administration with both the 3PL, Clients and UK Sales teamto ensure a smooth end-to-end process is maintained.</p><p>Our goal is to become the number one go-to leading soft toybrand for all ages globally. You will work incredibly closely andcollaboratively with our Business Development Manager, Account Managers as weembark on growing Jellycat.</p><p>There is a great ‘can-do’ team culture here at Jellycat,and it’s important that you are not only a self-starting ambassador and salesperson for Jellycat but are a great team player willing to get involved in whatneeds to be done in order to achieve great things in the UK<br></p><p><strong>You'll be;</strong></p><ul> <li>Responsible for aportfolio of distributor/retailer accounts as the first point of contactfor all general queries and determining who can internally resolvequeries/find solutions.</li> <li>Keying orders onto oursystem accurately when receipted from distributors/account managers</li> <li>Ensuring system dataintegrity at all times (sku’s/qty/customer’s info/dates) for the accountsyou are responsible for.</li> <li>Liaising with the supplychain to ensure timely delivery of all orders.</li> <li>The key business ownerof all of retailer/distributor operational requirements</li> <li>Supporting the businessdevelopment managers in the overall growth of the accounts and providingsupport wherever required to achieve annual budgets.</li> <li>Assistingwith administrative tasks to help support the Business DevelopmentManager, Sales team, and Operations.</li> <li>Maintaining high levelsof communication that include weekly internal meetings, regular virtualmeetings and range reviews with customers alongside the BusinessDevelopment Manager and Sales Team.</li> <li>Helping to train/guidenew team members when required.</li> <li>Liaising with creditcontrol on payments.</li> <li>Checking and maintainingcustomer data.</li> <li>Providing clear andregular updates to the Account Managers.</li> <li>Ability to takeownership, work independently, whilst also being good at taking direction.</li> <li>Managing back orders,ensuring they are consolidated &amp; able to ship.</li> <li>Stock availabilitychecking &amp; allocation across warehouses &amp; origins.</li></ul><p><strong><strong>You'll have;</strong></strong></p><ul> <li>Ideally 1-2 yearsof proven experience in an Account Executive/ Customer Service role.</li> <li>A high level of accuracyand attention to detail.</li> <li>Proficiency in Excel,Powerpoint, SAP.</li> <li>Good communication,building strong professional relationships and presenting skills.</li> <li>A personable andpositive mindset with the ability to think outside the box.</li> <li>The ability to remainmindful of the Jellycat ‘tone’ and communication style associated with ourbrand.</li></ul></div>