Job description
<div class="earcuposdescription"><div class="earcuposdescriptionnote"><p>This isn't a strategy role where you'll spend your days in meetings talking about growth. It's a doing role. You'll be the one actually driving it.</p><p>Holland & Barrett is scaling its Marketplace range. That means more suppliers, more products, and more complexity. We need someone who knows how to manage that -someone who's worked in a Marketplace environment, understands the mechanics, and can spot commercial opportunities and act on them.</p><p>If you're looking for a role where you can make things happen, keep reading.</p></div></div><div class="earcuposdescription"><div class="earcuposdescriptiontitle">The Role:</div><div class="earcuposdescriptionnote"><p><strong>What You'll Actually Be Doing</strong></p><ul><li>Owning the Marketplace strategy and driving growth across new and existing ranges.</li><li>Building and nurturing supplier relationships that go beyond transactional - think strategic partnerships that unlock stock depth, speed to site, and killer listings.</li><li>Using data like a pro to spot trends, optimise performance, and make decisions that move the needle.</li><li>Collaborating with commercial, digital, UX, product, and ops teams to ensure our Marketplace feels seamless to customers and aligned with our wider strategy.</li><li>Forecasting demand, managing replenishment, and finding smart ways to shift excess inventory.</li><li>Making sure our Marketplace doesn't just grow – it thrives.</li></ul><p><strong>How We Know You're Nailing It</strong></p><ul><li>Marketplace sales are up. Way up.</li><li>Our product listings are optimised, our conversion rates are climbing, and our customers are coming back for more.</li><li>Suppliers love working with us – and we're their first call when they've got something new.</li><li>Our Marketplace complements our core range, not competes with it.</li><li>You're the go-to person for insights, ideas, and action.</li></ul><p><span style="font-family: 'open sans', sans-serif; font-size: 11pt;"><strong>Location:</strong></span></p><p><span style="font-family: 'open sans', sans-serif; font-size: 11pt;"><span class="TextRun SCXW28296121 BCX8" lang="EN-GB" xml:lang="EN-GB" data-contrast="auto"><span class="NormalTextRun SCXW28296121 BCX8">This role can be based in Nuneaton or London, and occasionally </span><span class="NormalTextRun SCXW28296121 BCX8">required</span><span class="NormalTextRun SCXW28296121 BCX8"> to travel to any other location of H&B. We support flexibility and productivity of our employees by hybrid working arrangements with minimum 2 days presence in the office.</span></span><span class="LineBreakBlob BlobObject DragDrop SCXW28296121 BCX8"><span class="SCXW28296121 BCX8"> </span><br class="SCXW28296121 BCX8"></span><span class="EOP SCXW28296121 BCX8" data-ccp-props="{}"> </span></span></p></div></div><div class="earcuposdescription"><div class="earcuposdescriptiontitle">The Person:</div><div class="earcuposdescriptionnote"><p><strong>What You'll Need</strong></p><ul><li>Solid experience in supplier management and Marketplace trading. Amazon, eBay, Mirakl, or similar - you get how it works and how to win.</li><li>Commercial acumen and negotiation skills that make suppliers sit up and listen.</li><li>A data-first mindset – you know your way around analytics platforms like GA, Tableau, Metabase, and you use them to drive decisions.</li><li>A deep understanding of eCommerce – from customer journeys to trading cycles.</li><li>Experience with CMS and merchandising tools to optimise digital performance.</li><li>The ability to work cross-functionally and bring people with you – even when the pace is fast and the pressure's on.</li></ul></div></div><div class="earcuposdescription"><div class="earcuposdescriptiontitle">What we offer:</div><div class="earcuposdescriptionnote"><p><strong> You want to know what's in it for you. Here's a taste:</strong></p><ul><li>The salary's competitive - we'll talk numbers early</li><li>25% off everything at H&B - even the fancy supplements.</li><li>Pension contributions - because future-you deserves a break.</li><li>Perks from other retailers - discounts, advice, and savings from brands you actually use.</li><li>And more - we won't list every perk, but it's more than just free fruit and a pool table.</li></ul><p>#LI-DA2</p><p> </p></div></div><div class="earcuposdescription"><div class="earcu_posdescriptionnote"><p><span style="font-family: 'open sans', sans-serif; font-size: 11pt;"><span class="ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak" dir="ltr"><em>Holland & Barrett </em><em>does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s). </em></span></span></p><p><em> #LI-Hybrid<br>#LI-CM1<br></em></p><p><em>#LI-DA2</em></p></div></div>
