<div class="earcuposdescription"><div class="earcuposdescriptiontitle">About the role:</div><div class="earcuposdescriptionnote"><h2 data-start="309" data-end="370"><strong data-start="312" data-end="370">Own Reliability. Shape the Platform. Empower Millions.</strong></h2><p data-start="372" data-end="584">At Holland &amp; Barrett, we're transforming into a truly product- and platform-led technology organisation — and we're looking for a <strong data-start="502" data-end="536">Lead Site Reliability Engineer</strong> who's excited by scale, complexity, and impact.</p><p data-start="586" data-end="872">Our mission? Build and evolve the resilient, high-performance systems that power health and wellness for millions of customers. If you're obsessed with reliability, driven by automation, and thrive in high-ownership engineering cultures, this is your opportunity to lead from the front.</p><h4 data-start="879" data-end="912"><strong data-start="882" data-end="912">What You'll Lead &amp; Deliver</strong></h4><h4 data-start="914" data-end="959"><strong data-start="918" data-end="959">&nbsp;Reliability &amp; Performance at Scale</strong></h4><ul data-start="960" data-end="1259"><li data-start="960" data-end="1051"><p data-start="962" data-end="1051">Architect and improve cloud-native systems with reliability as a first-class principle.</p></li><li data-start="1052" data-end="1134"><p data-start="1054" data-end="1134">Shape SLIs/SLOs, error budgets, capacity planning, and performance strategies.</p></li><li data-start="1135" data-end="1259"><p data-start="1137" data-end="1259">Continuously evolve availability, efficiency, and resilience across our platforms.</p></li></ul><h4 data-start="1261" data-end="1312"><strong data-start="1265" data-end="1312">Technical Leadership That Raises the Bar</strong></h4><ul data-start="1313" data-end="1575"><li data-start="1313" data-end="1389"><p data-start="1315" data-end="1389">Mentor SREs, platform engineers, and developers across the organisation.</p></li><li data-start="1390" data-end="1474"><p data-start="1392" data-end="1474">Champion automation, observability, DevSecOps, and modern operational practices.</p></li><li data-start="1475" data-end="1575"><p data-start="1477" data-end="1575">Influence engineering culture and architectural direction.</p></li></ul><h4 data-start="1577" data-end="1610"><strong data-start="1581" data-end="1610">Operational Excellence</strong></h4><ul data-start="1611" data-end="2005"><li data-start="1611" data-end="1700"><p data-start="1613" data-end="1700">Own and lead high-severity incident response with calm, clarity, and technical depth.</p></li><li data-start="1701" data-end="1789"><p data-start="1703" data-end="1789">Run world-class post-incident reviews and drive meaningful, measurable improvements.</p></li><li data-start="1790" data-end="1872"><p data-start="1792" data-end="1872">Strengthen monitoring, alerting, on-call practices, and reliability processes.</p></li><li data-start="1873" data-end="2005"><p data-start="1875" data-end="2005">Support resilience validation through load testing, stress testing, and chaos engineering.</p></li></ul><h4 data-start="2007" data-end="2062"><strong data-start="2011" data-end="2062">&nbsp;Automation, Tooling &amp; Engineering Efficiency</strong></h4><ul data-start="2063" data-end="2314"><li data-start="2063" data-end="2132"><p data-start="2065" data-end="2132">Build tools and automation that remove toil and accelerate teams.</p></li><li data-start="2133" data-end="2201"><p data-start="2135" data-end="2201">Develop CI/CD pipelines and Infrastructure-as-Code environments.</p></li><li data-start="2202" data-end="2314"><p data-start="2204" data-end="2314">Drive consistency, repeatability, and self-service across engineering.</p></li></ul><h4 data-start="2316" data-end="2353"><strong data-start="2320" data-end="2353">&nbsp;Cross-Team Collaboration</strong></h4><ul data-start="2354" data-end="2679"><li data-start="2354" data-end="2469"><p data-start="2356" data-end="2469">Partner with Security, Platform, and Engineering teams to align reliability with security and resilience goals.</p></li><li data-start="2470" data-end="2560"><p data-start="2472" data-end="2560">Lead teams toward better design, operational readiness, and measurable service health.</p></li><li data-start="2561" data-end="2679"><p data-start="2563" data-end="2679">Contribute to documentation, runbooks, and operational processes that scale.</p></li></ul></div></div><div class="earcuposdescription"><div class="earcuposdescriptiontitle">Key requirements:</div><div class="earcuposdescriptionnote"><div class="flex max-w-full flex-col grow"><div class="min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+&amp;]:mt-1" dir="auto" data-message-author-role="assistant" data-message-id="cae384f7-42cf-4b54-a064-aa8f0b85ee38" data-message-model-slug="gpt-5-1"><div class="flex w-full flex-col gap-1 empty:hidden first:pt-[1px]"><div class="markdown prose dark:prose-invert w-full break-words light markdown-new-styling"><ul data-start="2750" data-end="3479"><li data-start="2750" data-end="2838"><p data-start="2752" data-end="2838">5–8+ years in SRE, Platform, Cloud Infrastructure, or operational engineering roles.</p></li><li data-start="2839" data-end="2923"><p data-start="2841" data-end="2923">Hands-on experience architecting and improving large-scale, distributed systems.</p></li><li data-start="2924" data-end="3015"><p data-start="2926" data-end="3015">Strong coding proficiency in Python, Go, Bash, or similar automation-focused languages.</p></li><li data-start="3016" data-end="3101"><p data-start="3018" data-end="3101">Expertise with observability stacks: Datadog, Prometheus, Grafana, OpenTelemetry.</p></li><li data-start="3102" data-end="3206"><p data-start="3104" data-end="3206">Deep AWS experience across EC2, EKS, Lambda, VPC, DynamoDB, S3, CloudFront, RDS, IAM, KMS, and more.</p></li><li data-start="3207" data-end="3266"><p data-start="3209" data-end="3266">Proficiency with Terraform, CloudFormation, or AWS CDK.</p></li><li data-start="3267" data-end="3334"><p data-start="3269" data-end="3334">Incident response leadership and root-cause analysis expertise.</p></li><li data-start="3335" data-end="3388"><p data-start="3337" data-end="3388">Excellent documentation and communication skills.</p></li><li data-start="3389" data-end="3479"><p data-start="3391" data-end="3479">Strong analytical and troubleshooting abilities.</p></li></ul><h4 data-start="3481" data-end="3494"><strong data-start="3485" data-end="3494">Bonus</strong></h4><ul data-start="3495" data-end="3790"><li data-start="3495" data-end="3570"><p data-start="3497" data-end="3570">Experience mentoring or leading engineers within SRE or platform teams.</p></li><li data-start="3571" data-end="3643"><p data-start="3573" data-end="3643">Experience with load testing, stress testing, and chaos engineering.</p></li><li data-start="3644" data-end="3790"><p data-start="3646" data-end="3790">A passion for uplifting engineering culture through tooling, automation, and reliability-first thinking.</p></li></ul><strong data-start="3800" data-end="3848">Why Build the Future with Holland &amp; Barrett?</strong><p data-start="3850" data-end="4104">Technology is at the heart of our mission to make health &amp; wellness accessible to everyone. As a Lead SRE, you won't just keep systems running — you'll <strong data-start="4002" data-end="4066">design the reliability, resilience, and operational maturity</strong> that accelerates our entire business.</p><p data-start="4106" data-end="4115">We offer:</p><ul data-start="4116" data-end="4421"><li data-start="4116" data-end="4198"><p data-start="4118" data-end="4198">A modern engineering culture built on autonomy, experimentation, and learning.</p></li><li data-start="4199" data-end="4284"><p data-start="4201" data-end="4284">The chance to create real impact across critical customer and internal platforms.</p></li><li data-start="4285" data-end="4421"><p data-start="4287" data-end="4421">A collaborative team that values innovation, continuous improvement, and technical excellence.</p><p class="not-prose mt-0! mb-0! flex-auto truncate">&nbsp;</p></li></ul>If you're ready to&nbsp;lead reliability for platforms with massive real-world impact, we'd love to meet you.<p data-start="4534" data-end="4592" data-is-last-node="" data-is-only-node=""><strong data-start="4534" data-end="4592" data-is-last-node="">Apply now and help shape the future of H&amp;B Technology.</strong></p></div></div></div></div><div class="relative h-[60px]"><div class="absolute h-[60px]"><div class="text-token-text-secondary flex items-center gap-0.5 text-xs font-semibold">&nbsp;</div></div></div></div></div><div class="earcuposdescription"><div class="earcuposdescriptiontitle">What we offer:</div><div class="earcuposdescriptionnote"><p><strong>What we offer:</strong></p><p><strong>Wellbeing &amp; Lifestyle Benefits</strong>&nbsp;</p><ul><li>Health Cash Plan&nbsp;&nbsp;</li><li>Life Assurance</li><li>Incentive Scheme - Based on company &amp; personal performance</li><li>Virtual GP&nbsp;</li><li>Private Medical care</li><li>FREE at-home blood test kit&nbsp;</li><li>Holiday Purchase option&nbsp;</li><li>Pension Contribution scheme</li><li>Access to ‘Wellhub' with gyms, studios and wellbeing apps&nbsp;</li></ul><p><strong>Discounts &amp; Savings</strong>&nbsp;</p><ul><li>25% Colleague Discount with FREE Standard Delivery&nbsp;</li><li>Exclusive Discounts from a wide range of partners&nbsp;</li><li>£/€50 Annual Product Allowance to spend in store&nbsp;</li></ul><p><strong>Learning &amp; Development</strong>&nbsp;</p><ul><li>Access to a variety of learning opportunities, including Level 2-5 Apprenticeships, Workshops and our Digital Learning Library&nbsp;</li><li>AND MORE!&nbsp;</li></ul></div></div><div class="earcuposdescription"><div class="earcu_posdescriptionnote"><p><span style="font-size: 11pt; font-family: 'open sans', sans-serif;"><em><span class="ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak" dir="ltr"><span data-teams="true">Holland and Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an&nbsp;organisation&nbsp;with belonging at its heart – making health and wellness a way of life for everyone.</span></span></em></span></p><p><span style="font-family: 'open sans', sans-serif; font-size: 11pt;"><span class="ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak" dir="ltr"><em>Holland &amp; Barrett </em><em>does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland &amp; Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s).&nbsp;</em></span></span></p></div></div>