<dt class="rm-fieldTitle">Description</dt><dd class="rm-fieldData"><p><strong>IT Manager / Senior IT Support &amp; Projects Lead | North West | £50k + Benefits/Progression</strong></p><p>Zachary Daniels are delighted to be working with a fast-growing, entrepreneurial business to recruit an experienced IT Manager / Senior IT Support &amp; Projects Lead. This is a unique opportunity to take full ownership of IT for a scaling organisation, blending hands-on technical support with the delivery of key strategic projects.</p><p>In this standalone role, you'll report directly into the senior leadership, providing day-to-day IT support while also leading on transformation initiatives such as ERP and SaaS implementations. It's a varied and high-visibility position where you'll have the autonomy to shape the future technology landscape of the business.</p><p><strong>Benefits You'll Enjoy:</strong><br> · Competitive salary up to £50,000 (DOE).<br> · Varied role with both hands-on and strategic responsibility.<br> · High visibility, reporting directly to senior leadership.<br> · Supportive, entrepreneurial culture with real scope to make an impact.</p><p><strong>Role Responsibilities:</strong><br> · Provide 1st-3rd line IT support across hardware, software, and networking.<br> · Lead and deliver technology projects, including ERP and system upgrades.<br> · Act as the primary IT contact, working directly with senior leadership.<br> · Troubleshoot and resolve IT issues quickly and effectively.<br> · Liaise with external vendors, ensuring service quality and value.<br> · Maintain IT infrastructure, ensuring security, compliance, and scalability.<br> · Recommend innovations and improvements to support growth.</p><p><strong>About You:</strong><br> · Broad IT support experience (1st-3rd line) with ability to work independently.<br> · Proven track record of managing and delivering IT projects end-to-end.<br> · Strong knowledge of hardware, networking, and cloud/SaaS solutions.<br> · Confident stakeholder manager, comfortable engaging with senior leaders and partners.<br> · ERP exposure would be a strong advantage.<br> · Equally comfortable with hands-on technical work and strategic discussions.</p><p><strong>Apply today with your most up-to-date CV!</strong></p><p>BBBH34418</p></dd>