<div class="earcuposdescription"><div class="earcuposdescriptionnote"><p style="margin: 0in; font-family: Calibri; font-size: 10.0pt;">Job Type: <strong>Permanent&nbsp;</strong><br>Location: <strong>Nuneaton, Warwickshire (Travel may be required)&nbsp;</strong><br>Hours: <strong>37.5 hours per week</strong><br>Salary: <strong>£Competitive, 25% colleague discount, 28-days annual leave pro rata and much more!</strong></p><p style="margin: 0in; font-family: Calibri; font-size: 10.0pt;">&nbsp;</p><p style="margin: 0in; font-family: Calibri; font-size: 10.0pt;">The Trading Shop Manager is responsible for the management and successful delivery of the trading shop environment at the Nuneaton Hub. This role supports colleagues by offering a part-time trading store for purchases and Click &amp; Collect orders. The Trading Shop Manager ensures effective operations, accurate stock management, and strong customer service standards. This includes managing stock ordering, sales tracking, and creating a professional, store-like experience that reflects Holland &amp; Barrett standards.</p></div></div><div class="earcuposdescription"><div class="earcuposdescriptiontitle">The Role</div><div class="earcuposdescriptionnote"><p>· Operate and maintain the Nuneaton Trading Shop for colleague use.<br>· Manage and monitor sales performance, stock levels, and ordering processes.<br>· Select appropriate stock for sale, accounting for request and demand and monitor performance and success of the shop.<br>· Responsible for sales turnover of c.£50,000 p.a. and c.2,500 Click &amp; Collect parcels via the Trading Shop<br>· Provide an excellent customer experience for colleagues<br>· Set up and maintain Click &amp; Collect functionality, working with the Burton DC to reduce delivery costs to colleagues.<br>· Work closely with the Mock Shop manager to ensure smooth day-to-day operations, including till systems, Click &amp; Collect processes, and replenishment routines.<br>· Act as the first point of contact for Nuneaton colleagues regarding Trading Shop queries.<br>· Support with the Trade Feedback process providing valuable insight of activity and feeding back any issues to the relevant teams.<br>· Support the Store Standards team with relevant material for store documentation.<br>· Support the Retail Operations Manager with store communication content for sales driving initiatives and Promotional Bulletins.</p></div></div><div class="earcuposdescription"><div class="earcuposdescriptiontitle">The Person</div><div class="earcuposdescriptionnote"><p>· Experience in a store management, assistant management, or supervisory retail role.<br>· Strong organisational and stock management skills with excellent attention to detail.<br>· Ability to analyse sales data and adjust stock orders accordingly.<br>· Confident in using retail systems and tills.<br>· Strong customer service and communication skills.<br>· Capable of manual handling, stock movement, and maintaining shop floor standards.<br>· Proactive, solutions-focused, and self-motivated.<br>· Able to balance day-to-day shop management with longer-term planning and reporting.</p></div></div><div class="earcuposdescription"><div class="earcuposdescriptiontitle">What we offer</div><div class="earcuposdescriptionnote"><p><span style="font-family: 'open sans', sans-serif; font-size: 11pt;"><strong>Our Benefits</strong>&nbsp;for this role include, but not limited to:</span></p><ul><li><span style="font-family: 'open sans', sans-serif; font-size: 11pt;">H&amp;B Employee Discount - 25%</span></li><li><span style="font-family: 'open sans', sans-serif; font-size: 11pt;">Pension company&nbsp;contribution</span></li><li><span style="font-family: 'open sans', sans-serif; font-size: 11pt;">Exclusive&nbsp;benefits, free advice and savings from a range of retailers and providers</span></li><li><span style="font-family: 'open sans', sans-serif; font-size: 11pt;">And many more!</span></li></ul><p><span style="font-size: 11pt;"><em><span class="ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak" dir="ltr">We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&amp;B.&nbsp;</span><br></em></span></p></div></div><div class="earcuposdescription"><div class="earcu_posdescriptionnote"><p><span style="font-family: 'open sans', sans-serif; font-size: 11pt;"><span class="ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak" dir="ltr"><em>Holland &amp; Barrett </em><em>does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland &amp; Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s).&nbsp;</em></span></span></p></div></div>