Job description
<h3>Company Description</h3><p><strong>FRASERS</strong> is a department store group with locations across the UK and Ireland and is one of the best known names on the high street. With a heritage than spans over 170 years and a portfolio of over 500 global brands, we are now entering into an exciting new future of our brand as Frasers and are looking for dynamic candidates to join our team. <br><br><strong>Finding the fearless</strong><br>To stay ambitious, we are looking for a <strong>Floor managers </strong>to join our team at the new store in <strong>Peterborough.</strong></p><ul></ul><h3>Job Description</h3><p><strong>The opportunity</strong><br>As a Floor Manager, you will offer an exceptional level of one-to-one service to our customers, using excellent product and brand knowledge to inspire customers and exceed their expectations. You will possess a real passion for fashion and for delivering a world class client experience. You will coach and develop , You will ensure brand standards are delivered and ensure all operational tasks are completed. This role offers eligibility for basic and enhanced commission on sales, retail incentive scheme and a generous employee product discount. You will receive ongoing training, coaching and support with many opportunities to progress.</p><p><strong>The responsibility</strong></p><ul><li>Provide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise</li><li>Confident demonstrating/ applying products to customers while making recommendations to achieve sales and targets</li><li>Drive and achieve individual and team objectives and be accountable for meeting your own sales results and KPIs</li><li>Passionate about the industry and trends</li><li>Self-driven to develop and maintain your own product knowledge of all products using brand and store product information, education materials and attending training as required</li><li>Pro-actively engage with clients to develop customer loyalty</li><li>Contact clients with information on new ranges, products and instore events</li><li>Own the planning and delivery of in-store events in conjunction with the store and brands</li><li>Maintain exceptional levels of personal grooming with adherence to company grooming policy and guidelines at all times</li><li>Support with stock counts and other operational duties</li><li>Be a Brand Expert through positive promotion of product and company image at all times</li><li>Support the store management team</li><li>Perform as a team player, participating in all activities to contribute to the store objectives</li><li>Ensure compliance with all policies and procedures</li><li>Champion our company culture and values</li></ul><h3>Qualifications</h3><p><strong>The Requirements</strong> </p><ul><li>Experience within luxury or premium retail at a management level</li><li>Vast knowledge and passion of luxury retail including building brand relationships</li><li>A background managing a team of managers</li><li>Proven track record of internal progression and development </li><li>Must be able to work well under pressure and to strict deadlines </li><li>Able to work a flexible schedule based on the company needs </li></ul><p><strong>The person.</strong></p><ul><li>Demonstrates a high level of personal energy</li><li>Confident, assertive and personable</li><li>Positive and enthusiastic with a can do attitude</li><li>Great communication skills</li><li>Self-driven to upskill and learn</li><li>Resilient and resourceful</li><li>A natural coach and leader</li></ul><h3>Additional Information</h3><p><strong>The Rewards</strong></p><ul><li><strong>Basic salary £33,722 per annum</strong></li><li>Weekly/Monthly & Quarterly Commercial Bonuses</li><li>Stocktake Bonuses</li><li>Commission led bonuses across a wide range of products</li><li>Product and brand training from the worlds top beauty brands</li><li>Monthly Group Rewards and Recognition</li><li>Long Service awards</li><li>We offer a wide range of Development Courses with National Qualifications</li><li>28 Days Holiday</li><li>40% Instore Uniform Discount</li><li>Discounted Gym membership</li><li>Group Wide 20% Discount across all Frasers Group brands</li></ul>
