Field People Partner - North

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Matalan

Field People Partner - North

Job description

<h3 class="theme-panel-header text-2xl pb-6 theme-vacancy-section-title">About the role</h3><p>As a People Field Partner, you’ll lead the delivery of the people plan across multiple regions within retail, working closely with regional managers and store leaders.</p><p>You’ll take ownership of key people activities, from talent and succession to engagement and capability, ensuring they’re effectively embedded, action-oriented and aligned to store and regional objectives.&nbsp;&nbsp;</p><p>In this visible, hands-on role, you’ll take a lead role in driving people initiatives, coaching leaders and using data and insights to shape local activity. You’ll partner across a portfolio of stores and leaders, playing a central part in building high-performing inclusive teams that contribute to business success.&nbsp;</p><p>&nbsp;</p><p>Key Responsibilities</p><p><strong>People plan delivery:&nbsp;</strong></p><p>• Lead the delivery of the people plan across your assigned regions, ensuring it aligns with operational priorities and supports performance.</p><p>• Act as a key partner to regional managers and store leaders – offering coaching, challenge and practical advice to embed people practices confidently.&nbsp;</p><p>• Take ownership for ensuring stores are set up for success with the right tools, guidance and people support; escalate where needed, and encourage problem-solving at a local level.</p><p><strong>Talent and succession:&nbsp;</strong></p><p>• Facilitate talent and succession planning conversations, ensuring leaders are identifying, developing and progressing talent with clear follow-up actions.</p><p>• Collaborate with TA and TD teams to strengthen internal talent pipelines and support regional capability needs.&nbsp;</p><p>• Take a lead role in ensuring talent activity results in clear movement and development outcomes.</p><p><strong>Change and transformation:&nbsp;</strong></p><p>• Lead the people element of change activity across your regions — including store refreshes, openings and operational change.</p><p>• Ensure leaders are prepared for change and equipped to maintain colleague engagement, capability and performance through transitions.</p><p><strong>Learning &amp; Capability</strong></p><p>• Partner with Talent Development to deliver key learning programmes and build day-to-day manager confidence in core people practices.</p><p>• Take a proactive role in spotting capability gaps and shaping interventions at a regional or store level.</p><p>• Coach leaders through practical people challenges and support their development as people managers.</p><p><strong>Culture and Engagement:&nbsp;</strong></p><p>• Champion the colleague experience by helping stores take meaningful action on engagement insights.</p><p>• Support store leadership teams to create inclusive, positive team environments where colleagues feel valued.</p><p>• Encourage continuous feedback and improvement by coaching leaders on engagement and culture ownership.</p><p><strong>People Insights:&nbsp;&nbsp;</strong></p><p>• Use data (e.g. turnover, absence, ER trends, engagement) to highlight themes and opportunities for improvement across your regions.</p><p>• Work with store leaders to identify root causes and take targeted, proactive action.</p><p><strong>Talent Acquisition:</strong></p><p>• Support store recruitment and onboarding, working with the TA team to ensure alignment with store needs and the Matalan experience.</p><p><strong>Reward and Compensation:</strong>&nbsp;</p><p>• Lead annual pay reviews across regions, ensuring alignment with benchmarking and market trends.</p><p>• Make pay decisions that balance competitiveness in the market with being cost-conscious.</p><p>• Use benchmarking data to guide fair and consistent pay practices across all regions.</p><p><strong>Employee Relations:</strong></p><p>• Stay connected to ER activity across your regions, using themes and trends to shape preventative coaching and capability building.</p><p>• Partner with People Advisors to ensure ER cases are well managed and lessons inform future practice.</p><p><strong>Collaboration and Communication:&nbsp;</strong></p><p>• Work closely with People team colleagues (e.g. TD, TA, Reward, DE&amp;I) to ensure joined-up support and identify shared opportunities across retail.</p><p>• Collaborate with your People Delivery Partner counterpart in the other region to align on approach and share learning.</p><p><strong>KPIs and Measures of Success:</strong></p><p>• Effectively delivery of people plan activity across all assigned regions.&nbsp;</p><p>• Improved employee engagement and retention.&nbsp;</p><p>• Effective implementation of business change initiatives.</p><p>• Strong succession pipelines and talent mobility.&nbsp;</p><p>• Achievement of agreed annual people KPI’s.</p><div class="absolute bottom-2 right-2"><button onclick="scrollToTop()" class="theme-primary p-2 rounded-lg flex"><i translate="no" class="material-symbols-outlined"> arrow_upward </i></button></div>

Matalan

Field People Partner - North

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