<div class="inner" data-collection-bind="%7B%22type%22%3A%22cms%22%2C%22field%22%3A%22content%22%7D"><div id="ed-undefined" class="ed-element ed-text"><p id="isPasted"><strong>At American Golf, we’re more than a retailer – we’re a community built around a shared passion for the game.</strong></p><p><br></p><p>As the UK’s leading golf retailer, we’re on a mission to be the one-stop destination for everything a golfer needs – including outstanding hospitality at our golf clubs. To help us achieve this, we’re looking for a confident and motivated Duty Manager to join our team.</p><p><br></p><p>This is an exciting opportunity to play a pivotal role in the day-to-day running of our golf and hospitality operations. You’ll lead from the front, inspiring the Food &amp; Beverage team, delivering high service standards, and ensuring every guest enjoys a memorable experience.</p><p>&nbsp;</p><p><strong>Who We Are</strong></p><p><br></p><p>Our culture is shaped by our core values, which guide how we work and what we expect from each other:</p><p><br></p><ul><li><strong>Passion</strong> – for hospitality, golf, and service excellence</li><li><strong>Respect</strong> – for colleagues, customers, and suppliers</li><li><strong>Integrity</strong> – in how we communicate, lead, and deliver</li><li><strong>Drive</strong> – to continually improve and achieve high standards</li><li><strong>Expertise </strong>– in what we do, and how we grow our skills</li></ul><p>&nbsp;</p><p>We’re looking for someone who lives these values every day and brings them to life in how they lead.</p><p>&nbsp;</p><p><strong>How You’ll Make an Impact</strong></p><p><br></p><ul><li>Lead, motivate, and develop the Food &amp; Beverage team, ensuring high standards of service and team performance.</li><li>Support the Site Manager in delivering business plans and achieving revenue and cost efficiency targets.</li><li>Oversee daily operations, including cash handling, stock management, and financial reporting.</li><li>Recruit, train, and schedule staff effectively, balancing service quality with budgetary control.</li><li>Deliver excellent hospitality across all areas – from casual dining to events and conferences.</li><li>Ensure compliance with health, safety, licensing, and food hygiene regulations.</li><li>Introduce new ideas and initiatives to enhance the customer experience and drive revenue growth.</li></ul><p>&nbsp;</p><p><strong>What You’ll Bring</strong></p><p><br></p><ul><li>Proven leadership experience in food &amp; beverage or hospitality management.</li><li>Strong commercial awareness with the ability to manage budgets, margins, and stock.</li><li>Excellent communication skills and a customer-first mindset.</li><li>A hands-on approach to operations and team management.</li><li>Solid understanding of food hygiene, health &amp; safety, and licensing regulations.</li><li>Organisational skills with the ability to manage multiple priorities in a busy environment.</li><li>Flexibility to work evenings, weekends, and public holidays.</li><li>A Personal Licence is highly desirable.</li></ul><p>&nbsp;</p><p>If you’re passionate about hospitality and ready to take on a leadership role that makes a real impact, we’d love to hear from you.</p><p><br></p><p><strong>Join American Golf and take PRIDE in your next career move!</strong></p></div></div>