Job description
<h1 class=" axiom0-0 axiom-scraped-0">Door Marshall</h1><div class="mapicon"><img src="/img/masthead/location.png" style="height: 16px; display: block; float: left; margin-left: -4px; margin-top: 2px;">869-873 Turbary Retail Park, Ringwood Road, Bournemouth, Dorset, BH11 8LL </div></div></div><div class="col-xs-12 linebreakrow" style="text-align: center;"></div><div class="col-sm-12"><p>CDS Superstores, trading as <strong>The Range </strong>& <strong>wilko</strong>, is a privately owned and family-run retailer. We continue to grow and have over 220 Stores and online sales, serving millions of customers each week. Our customers remain at the heart of everything we do.</p><p> </p><p>As a result of our expansion plans, and our continued ongoing success we are seeking an effective Door Marshal to join our retail team. As part of a friendly passionate team you will play a crucial role in ensuring that our customers leave our Store feeling valued and satisfied. </p><p> </p><p>Whether you are looking for stability, flexibility to suit your lifestyle or the opportunity to progress your career, this could be the role for you.</p><p> </p><p><strong>About the role</strong>:</p><p> </p><p>We are seeking a vigilant and professional Door Marshal & Greeter. In this role you will assist in creating a welcoming environment for our customers through first class customer service. As a Door Marshal & Greeter you will play a crucial role in loss prevention and the overall safety of customer & colleagues.</p><p><strong>Responsibilities:</strong></p><span><ul><li>Provide excellent service by greeting and assisting customers, answering questions, and addressing concerns.</li><li>Supervisor assigned areas and maintain a high visibility presence to ensure that our customers get the best shopping experience </li><li>Respond to varied situations by taking the appropriate actions</li><li>Complete regular health checks to ensure instore procedures, safety and security protocols are being followed.</li><li>Accurately complete reports documenting any loss prevention incidents or observations.</li><li>Work with the store leadership, supporting actions that improve store loss performance.</li><li>Collaborate with partner agencies and services as needed.</li></ul></span><p><strong>Ideal Candidate:</strong></p><p> </p><span><ul><li>Able to give great customer service by proactively greeting, acknowledging and helping our customers.</li><li>Adaptable and resilient to meet the ever-changing demands of our business.</li><li>Effective communication, both verbal and written</li><li>The ability to deal with challenging customers with professional behaviour at all times</li><li>A balanced sense of judgement, Strong work ethics, honesty and integrity</li><li>You are reliable and a good timekeeper.</li><li>The ability to follow instructions whilst staying calm in pressured situations</li></ul></span><p> </p><p><strong>What we offer:</strong></p><p> </p><span><ul><li>Competitive Hourly rate</li><li> </li><li>28 days annual leave (including bank holidays),</li><li>Long service awards</li><li>Employee discount</li></ul></span><p>Cycle to work scheme</p></div><div class="row" style="margin-top: 5vh;"><div class="col-xs-12 col-sm-4 col-sm-offset-4">
