Job description
<div class="container-fluid iCIMSJobsTable"><div class="row"><div class="col-xs-12 title"><div id="iCIMSHeader" tabindex="-1"><h1 class="iCIMSHeader axiom0-0 axiom-scraped-0">Urban Outfitters - Digital Optimisation Assistant (12 Month FTC)</h1></div></div><div class="col-xs-6 header left"><span class="sr-only field-label">Location</span><span class=" axiom1-0 axiom-scraped-1">UK-London</span></div><div class="col-xs-6 header right"><span class="sr-only field-label">Job ID</span><span>2025-22241</span></div><div class="col-xs-12 additionalFields"><dl class="iCIMSJobHeaderGroup"><div class="iCIMSJobHeaderTag"><dt class="iCIMSJobHeaderField">Job Family</dt><dd class="iCIMSJobHeaderData"><span>Digital / Analytics</span></dd></div><div class="iCIMSJobHeaderTag"><dt class="iCIMSJobHeaderField">Employee Type</dt><dd class="iCIMSJobHeaderData"><span>Temporary</span></dd></div><div class="iCIMSJobHeaderTag"><dt class="iCIMSJobHeaderField">Position Type</dt><dd class="iCIMSJobHeaderData"><span>Full-Time</span></dd></div></dl></div></div></div><h2 class="iCIMSInfoMsg iCIMSInfoFieldJob">About Us</h2><div class="iCIMSInfoMsg iCIMSInfoMsgJob"><div class="iCIMSExpandableContainer"><div class="iCIMSExpandableText"><p style="margin: 0px; padding: 0px; color: windowtext;"><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;">Urban Outfitters started out as a single boutique in 1970s Philadelphia with creativity and uniqueness at its core. 50 years on, and </span><span style="margin: 0px; padding: 0px;">over 60</span><span style="margin: 0px; padding: 0px;"> stores across Europe later, </span><span style="margin: 0px; padding: 0px;">we’ve</span><span style="margin: 0px; padding: 0px;"> become a destination for emerging design, unexpected styling, One-Of-A-Kind </span><span style="margin: 0px; padding: 0px;">vintage</span><span style="margin: 0px; padding: 0px;"> and homeware that makes you want to hit the share button. </span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p><p style="margin: 0px; padding: 0px; color: windowtext;"><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;"> </span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p><p style="margin: 0px; padding: 0px; color: windowtext;"><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;">We speak to a social community of over 10 million forward-thinking individuals, bringing together </span><span style="margin: 0px; padding: 0px; border-bottom: 1px solid transparent;">a nostalgia for the past</span><span style="margin: 0px; padding: 0px;"> with an enthusiasm to shape the future. The UO community are culturally aware, they shape the music scene, they live a digitally native </span><span style="margin: 0px; padding: 0px; border-bottom: 1px solid transparent;">life</span><span style="margin: 0px; padding: 0px;"> and they wear style trends before anyone else. At our core, we empower our customers and staff to express themselves, unapologetically, living life in a way </span><span style="margin: 0px; padding: 0px;">that's</span><span style="margin: 0px; padding: 0px;"> truly authentic to them.</span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p><p style="margin: 0px; padding: 0px; color: windowtext;"><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;"> </span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p><p style="margin: 0px; padding: 0px; color: windowtext;"><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;">We are always excited to bring new talent into the room, especially if you share our values:</span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p><p style="margin: 0px; padding: 0px; color: windowtext;"><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;"> </span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p><p style="margin: 0px; padding: 0px; color: windowtext;"><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;">Progressive — we move with the mood</span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: WordVisiCarriageReturnMSFontService, Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;"><span style="margin: 0px; padding: 0px;"> </span><br style="margin: 0px; padding: 0px;"></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;">Creative — we champion limitless minds</span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: WordVisiCarriageReturnMSFontService, Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;"><span style="margin: 0px; padding: 0px;"> </span><br style="margin: 0px; padding: 0px;"></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;">Inclusive — we open our platforms to all communities</span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: WordVisiCarriageReturnMSFontService, Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;"><span style="margin: 0px; padding: 0px;"> </span><br style="margin: 0px; padding: 0px;"></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;">Responsible — we work to reduce our impact on the environment</span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: WordVisiCarriageReturnMSFontService, Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;"><span style="margin: 0px; padding: 0px;"> </span><br style="margin: 0px; padding: 0px;"></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;">Compassionate — we care for each other beyond the 9 to 5</span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p><p style="margin: 0px; padding: 0px; color: windowtext;"><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;"> </span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p><p style="margin: 0px; padding: 0px; color: windowtext;"><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;">Sound like you, why not join us</span><span style="margin: 0px; padding: 0px;">?</span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p></div></div></div><h2 class="iCIMSInfoMsg iCIMSInfoFieldJob">Role Summary</h2><div class="iCIMSInfoMsg iCIMSInfoMsgJob"><div class="iCIMSExpandableContainer"><div class="iCIMSExpandableText"><p style="margin: 0px;"><span style="font-size: 10pt; font-family: calibri, sans-serif;">Join Urban Outfitters as a Digital Optimisation Assistant and help elevate our digital experience. You'll enhance performance, refine user journeys, and optimise tools to drive engagement and conversion. </span></p><p style="margin: 0px;"><span style="font-size: 10pt; font-family: calibri, sans-serif;"> </span></p><p style="margin: 0px;"><span style="font-size: 10pt; font-family: calibri, sans-serif;">If you’re passionate about fashion trends, data-driven innovation and seamless online experiences, this is your chance to make an impact!</span></p></div></div></div><h2 class="iCIMSInfoMsg iCIMSInfoFieldJob">What You'll Be Doing</h2><div class="iCIMSInfoMsg iCIMSInfoMsgJob"><div class="iCIMSExpandableContainer"><div class="iCIMSExpandableText"><ul><li><span style="font-size: 10pt; font-family: calibri, sans-serif; color: #333333;">Support in product copy process, ensuring tone of voice and best practises are adhered to. </span></li><li><span style="font-size: 10pt; font-family: calibri, sans-serif; color: #333333;">Work closely with SEO team to optimise pages across all sites and markets.</span></li><li><span style="font-size: 10pt; font-family: calibri, sans-serif; color: black;">Support 'ratings and reviews' process, working closely with team to continue to grow review coverage on site and utilise to help conversion rate. </span></li><li><span style="font-size: 10pt; font-family: calibri, sans-serif; color: #333333;">Assist promotion set up across all sites and markets. Ensuring promotions are represented consistently across all sites and devices. </span></li><li><span style="font-size: 10pt; font-family: calibri, sans-serif; color: #333333;">Deliver the visual merchandising strategy across EU sites, optimising bestselling styles to ensure a visually appealing and engaging customer experience.</span></li><li><span style="font-size: 10pt; font-family: calibri, sans-serif; color: #333333;">Product catalogue management. </span></li><li><span style="font-size: 10pt; font-family: calibri, sans-serif; color: #333333;">Action daily site quality assurance to ensure all products are correctly categorised and merchandised across the UK site. </span></li><li><span style="font-size: 10pt; font-family: calibri, sans-serif; color: #333333;">Act as a point of contact for customer service, responding to any queries and providing feedback to buying and merchandising teams.</span></li><li><span style="font-size: 10pt; font-family: calibri, sans-serif; color: #333333;">Support Digital Optimisation Coordinator in wider digital projects.</span></li></ul><p style="margin: 0px;"><span style="font-size: 10pt; font-family: calibri, sans-serif; color: #ffffff;">#LI-GC1 #UrbanEU</span></p></div></div></div><h2 class="iCIMSInfoMsg iCIMSInfoFieldJob">What You'll Need</h2><div class="iCIMSInfoMsg iCIMSInfoMsgJob"><div class="iCIMSExpandableContainer"><div class="iCIMSExpandableText"><ul><li><span style="font-size: 10pt; font-family: calibri, sans-serif; color: #333333;">An interest in Fashion and digital shopping experience, stay updated on visual merchandising trends across competitor landscape.</span></li><li><span style="font-size: 10pt; font-family: calibri, sans-serif; color: #333333;">Excel knowledge desirable but not essential.</span></li><li><span style="font-size: 10pt; font-family: calibri, sans-serif; color: #333333;">Ability to prioritise and manage multiple and competing priorities.</span></li><li><span style="font-size: 10pt; font-family: calibri, sans-serif; color: #333333;">Ability to work independently.</span></li><li><span style="font-size: 10pt; font-family: calibri, sans-serif; color: #333333;">Ability to grasp multiple technical systems quickly.</span></li><li><span style="font-size: 10pt; font-family: calibri, sans-serif; color: #333333;">Excellent organisational skills.</span></li><li><span style="font-size: 10pt; font-family: calibri, sans-serif; color: #333333;">Strong team player with the ability to make and maintain connections across the business.</span></li></ul></div></div></div><h2 class="iCIMSInfoMsg iCIMSInfoFieldJob">The Perks</h2><div class="iCIMSInfoMsg iCIMSInfoMsgJob"><div class="iCIMSExpandableContainer"><div class="iCIMSExpandableText"><p style="margin: 0px;"><span style="font-size: 10pt; font-family: calibri, sans-serif;">Work-life balance:<br>-Flexible start and finish times</span></p><p style="margin: 0px;"><span style="font-size: 10pt; font-family: calibri, sans-serif;">-Bring your dog to work</span></p><p style="margin: 0px;"><span style="font-size: 10pt; font-family: calibri, sans-serif;"> </span></p><p style="margin: 0px;"><span style="font-size: 10pt; font-family: calibri, sans-serif;">Wellbeing:<br>-Employees Assistance program to support with mental, physical and financial health</span></p><p style="margin: 0px;"><span style="font-size: 10pt; font-family: calibri, sans-serif;">-Fully equipped free gym and on-site wellness room in Brick Lane and 50% discount of external gym memberships</span></p><p style="margin: 0px;"><span style="font-size: 10pt; font-family: calibri, sans-serif;">-Private Medical Insurance</span></p><p style="margin: 0px;"><span style="font-size: 10pt; font-family: calibri, sans-serif;"> </span></p><p style="margin: 0px;"><span style="font-size: 10pt; font-family: calibri, sans-serif;">Employee Discount:<br>-Up to 40% off at <strong>all URBN Brands!</strong></span></p><p style="margin: 0px;"><span style="font-size: 10pt; font-family: calibri, sans-serif;"> </span></p><p style="margin: 0px;"><span style="font-size: 10pt; font-family: calibri, sans-serif;">Community:<br>-One paid day to either volunteer or fundraise for a charity of your choice</span></p><p style="margin: 0px;"><span style="font-size: 10pt; font-family: calibri, sans-serif;"> </span></p><p style="margin: 0px;"><span style="font-size: 10pt; font-family: calibri, sans-serif;">Travel:<br>-Cycle to work scheme</span></p><p style="margin: 0px;"><span style="font-size: 10pt; font-family: calibri, sans-serif;">-Season ticket loan</span></p><p style="margin: 0px;"><span style="font-size: 10pt; font-family: calibri, sans-serif;"> </span></p><p style="margin: 0px;"><span style="font-size: 10pt; font-family: calibri, sans-serif;">Continued Development:<br>-We offer structured support within the business alongside continued learning and developmen</span></p></div></div></div><h2 class="iCIMSInfoMsg iCIMSInfoFieldJob">Equal Opportunity Statement</h2><div class="iCIMSInfoMsg iCIMSInfoMsgJob"><div class="iCIMSExpandableContainer"><div class="iCIMSExpandableText"><p style="font-size:13px;font-family:verdana">URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.</p></div></div></div><div class="iCIMSJobOptions"><h2 class="iCIMSSubHeader iCIMSSubHeaderJob">Options</h2><div id="jobOptionsMobile" class="iCIMSJobOptionsMobile iCIMSJobOptionsMobileOptions3"><a href="https://homeoffice-eu-urbn.icims.com/jobs/22241/urban-outfitters---digital-optimisation-assistant-%2812-month-ftc%29/job?mode=apply&apply=yes&iniframe=1&hub=15&hashed=-1834381852" class="iCIMSAnchor iCIMSActionButton iCIMSApplyOnlineButton iCIMSPrimaryButton" title="Apply"><div class="iCIMSActionButtonText"><span class="iCIMSLongLabel">Apply</span><span class="iCIMSShortLabel">Apply</span></div></a><a onclick="showSocialOptions(); return false" id="mobileShowSocialOptionsButton" href="#" class="iCIMSAnchor iCIMSActionButton iCIMSJobShareButton" title="Share"><div class="iCIMSActionButtonText"><span class="iCIMSShortLabel">Share</span></div></a><a href="https://homeoffice-eu-urbn.icims.com/jobs/22241/urban-outfitters---digital-optimisation-assistant-%2812-month-ftc%29/referral?iniframe=1&hub=15&hashed=-625912878" class="iCIMSAnchor iCIMSActionButton iCIMSSecondaryButton" title="Submit a Referral"><div class="iCIMSActionButtonText"><span class="iCIMSLongLabel">Submit a Referral</span><span class="iCIMSShortLabel">Refer</span></div></a></div><div id="jobSocialOptions" class="iCIMSjobSocialOptions"><div id="jobSocialOptionsErrMsg" class="iCIMSMessage iCIMSErrorMessage iCIMSGenericMessage NoDisplay">Sorry the Share function is not working properly at this moment. 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