Customer Care Consultant – Seasonal Temps

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Elemis

Customer Care Consultant – Seasonal Temps

Job description

<div class="external-paneltrix-content external-paneltrix-content--colored external-paneltrix-content--lead-in" id="external-jobs-show-description"><script type="application/json" id="js-react-on-rails-context">{"railsEnv":"production","inMailer":false,"i18nLocale":"en","i18nDefaultLocale":"en","rorVersion":"13.0.2","rorPro":false,"href":"https://careers.elemis.com/en/postings/fe9c4c70-76e6-4592-87e5-9b85fbbe39f6","location":"/en/postings/fe9c4c70-76e6-4592-87e5-9b85fbbe39f6","scheme":"https","host":"careers.elemis.com","port":null,"pathname":"/en/postings/fe9c4c70-76e6-4592-87e5-9b85fbbe39f6","search":null,"httpAcceptLanguage":"en-US,en;q=0.9","serverSide":false}</script><div id="External::Careerspage::Renderrichtrixcontent-react-component-15bde9e3-44cb-488f-876a-321d177ed5d2"><div><div><!--block-->Love skincare? Passionate about people? Ready to spread some feel-good vibes this season?</div><div><!--block--><br>We're on the hunt for friendly, positive, and confident communicators to join our buzzing Customer Care team at Elemis the No.1 British skincare brand! <strong>We'll be holding an assessment centre on the 17th September 2025!&nbsp;</strong></div><div><!--block--><br>As a Customer Care Consultant, you'll be:</div><ul><li><!--block-->Answering customer queries via phone, email &amp; live chat</li><li><!--block-->Helping customers find their perfect skincare match</li><li><!--block-->Solving delivery dilemmas and making spa bookings</li><li><!--block-->Representing a brand that cares about people, planet &amp; purpose</li></ul><div><!--block--><strong>Perks?</strong></div><ul><li><!--block-->A fun, supportive team</li><li><!--block-->Great experience with a global beauty brand</li><li><!--block-->Staff discount (yes, glowing skin incoming)</li></ul><div><!--block-->No call centre experience? No problem. If you’re proactive, a great listener, and love helping others — we want to meet you!</div><div><!--block--><br>Apply now and make this festive season one to remember with Elemis.<br><br></div></div></div><script type="application/json" class="js-react-on-rails-component" data-component-name="External::Careerspage::Renderrichtrixcontent" data-dom-id="External::Careerspage::Renderrichtrixcontent-react-component-15bde9e3-44cb-488f-876a-321d177ed5d2">{"htmlString":"\u003cdiv\u003e\n\u003c!--block--\u003eLove skincare? Passionate about people? 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class="external-definition-list hide-at-sm-block" id="external-jobs-show-meta-mobile"><dt class="pinpoint-job-sidebar--department">Department</dt><dd class="pinpoint-job-sidebar--department">Customer Care</dd><dt class="pinpoint-job-sidebar--employmenttype">Employment Type</dt><dd class="pinpoint-job-sidebar--employmenttype">Fixed Term - Full Time</dd><dt class="pinpoint-job-sidebar--location">Location</dt><dd class="pinpoint-job-sidebar--location">Office, Avonmouth/Filton</dd><dt class="pinpoint-job-sidebar--workplace-type">Workplace type</dt><dd class="pinpoint-job-sidebar--workplace-type">Hybrid</dd></dl><h2 class="external-panelheading" id="responsibilities-heading">.</h2><div class="external-paneltrix-content external-paneltrix-content--colored" id="responsibilities-body"><div id="External::Careerspage::Renderrichtrixcontent-react-component-ccb84628-d320-494d-a5a0-c66f619bd998"><div><div><!--block-->.</div></div></div><script type="application/json" class="js-react-on-rails-component" data-component-name="External::Careerspage::Renderrichtrixcontent" data-dom-id="External::Careerspage::Renderrichtrixcontent-react-component-ccb84628-d320-494d-a5a0-c66f619bd998">{"htmlString":"\u003cdiv\u003e\n\u003c!--block--\u003e.\u003c/div\u003e","featureFlags":{"jobtemplates":"enabled"},"companySettings":{"editofferbeforesend":true,"facebookadvert":false,"bulkdownload":false,"movetohiredonofferacceptance":true,"bulkemailjobseekers":false,"workflowautomation":true,"jobrequisitionmanagement":true,"essentialcookiesonly":false,"usecompanyfromaddress":true,"semiprivatecomments":true,"additionalstatuses":true,"multiplecompanythemes":false,"strictofccpcompliance":false,"groupedjobs":false,"movetoanyjob":false,"removelogofromemailtemplate":false,"candidatejobpreferences":false,"automaticallyrejectreferrals":false,"indeedfeedstages":false,"variablesignoffsignatories":false,"reactselectonexternaljobs":false,"monitorwithrum":false,"restrictedcronofyoauthscope":false,"applicationnationalidentifiers":false,"allowinactivestructures":false,"visibleotherapplications":false,"alloweditingjobrequisitionfields":false,"multiplejobpostings":false,"maxapplications":false,"groupinterviews":false,"createrequisitionsforexistingjobs":true,"teamrejectionnotification":false,"sendpdfcopyofapplication":false,"disableindeedfeed":false,"vonqv2":true,"redirecttocustomsubdomain":true,"addccandbcctoemail":false,"allowcreatingcompanyteams":false,"manuallysendoffers":false,"privatecalendarevents":true,"candidatedetailsinofferheader":false,"showdateinofferheader":true,"showjobseekersinallcandidates":false,"talentpipeline":true,"anonymousscreening":true,"candidatesurveys":true,"taskmanagement":true,"offermanagement":true,"referralmanagement":true,"advancedreporting":true,"allowcoverletters":false,"locationcitystate":false,"deireports":false,"accessibledateandphone":false,"internshipprogramme":false,"stagevisibilities":false,"onboardingv2":false,"limitonboardingtohiredcandidates":false,"personaldetailsautoupdate":true,"groupassessments":false,"enforceallofferfieldsrequired":false,"customjobpostinglocations":false,"offersplitting":false,"downloadpdfapplication":false,"workflowautomationv2":true,"disablecookiedialog":false,"linkedinjobpostings":false,"talentpipelinev2":true,"requireheadcount":false,"onboardingv1":true,"skills":true,"careerssitebuilderv2":false,"extramonitoringforautomations":false,"docusignlogging":false,"enablecronofyeventdeletiontracking":false,"allowmydatadeletion":true,"editsentoffers":false,"scorecardsummary":true,"customfieldoptionlabels":false,"positionmanagement":false,"masterjobapplicationsview":false,"showallcandidatesindex":true,"structuredsections":true,"linkedinrsc":true,"usefallbacksignoffworkflows":false,"reportonlycsp":false,"basicconsentmanagement":false,"conditionalcustomfields":true,"allowbulkpool":false,"enforcealloffersalaryfield":false,"allowedemailsuffixesonlyforinternaljobs":false,"autotranslate":false,"careerssiteformcaptchas":false,"premiumworkflowautomations":false,"offerretractednotification":false,"approvallists":false,"showcompensationbydefault":true,"recruitmentagencies":false,"canskipsignoffstage":false,"redirecttocopiedobject":false,"redirectmovedjobtocopiedobject":false,"hidediscardedeqtemplatesinreports":true,"externalrecruiters":true,"recruitmentagencylocationmatching":false,"onboardingv2turbocharger":false,"radiussearch":false,"editsentoffersallfields":false,"managecommunicationpreferences":true,"monitorsaml":false,"approvalworkflowlogging":false,"alternativesamlclaimidentifier":false,"additionalpermissions":false,"integrationplugins":false,"disablepublichiringprofiles":false,"candidatecustomfields":false,"indeedthemesourcename":false,"postmarkeventmonitoring":false,"stagedatesinexternalapplication":false,"onboardingdashboardstagestepownership":false,"onboardingv2enforcejobvisibilities":false,"referencechecking":false,"bulkcsvediting":false,"filledtab":false,"removeemailfooter":false,"rejectallotherapplications":false,"removecomptimeunitonoffer":false,"signoffspecificityv2":false,"alwayssendnotifications":false,"onboardingdocumenttemplates":true,"referralsusernotificationdefaults":false,"emailopentracking":true,"emaillinktracking":true,"createcachedjobandstagevisibilities":false,"cachedjobandstagevisibilities":false,"notifyinterestedcandidates":false,"hidecvdownload":false,"hideindividualconnect":false,"statefilters":true,"offerpacks":false,"onboardingv2timetocompliance":true,"disallowpersonalrefereeemails":false,"googleanalyticsenabled":false,"youtubecookiemanagement":false,"restrictjobvisibility":false,"onboardingv2sensitivequestions":false,"indeedusesharedclientid":true,"onboardingv2backgroundcheckneedreviewoptout":true,"preferrednameenabled":false,"candeletescorecards":false,"referencecheckingreviewforms":false,"hrisexportpermission":false,"indeeddispositionsync":true,"inlinejobpostings":true,"onboardingv2progresstrackerupdates":false,"referencecheckrequesttemplates":false,"jobpostingaddress":false,"referencecheckrequesteditsubmission":false,"onboardin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class="external-panelheading" id="about-heading">About ELEMIS</h2><div class="external-paneltrix-content external-paneltrix-content--colored" id="about-body"><div>ELEMIS is the most exciting and innovative British brand in the spa and skincare industry. Rapidly expanding globally, the brand is available in over 45 countries and is continually introducing new and revolutionary products to the market.&nbsp;<br><br>A brand with true integrity, passion and commitment, ELEMIS is award-winning, results-driven and visionary – just like our people.<br><br>Sustainability is at the heart of ELEMIS' responsibilities. As a brand and as people, we ensure all duties and actions contribute to the short and long-term sustainability goals set-forth by the ELEMIS - Climate, Biodiversity &amp; People Pillars.<br><br></div><div>We are committed to Elemis’ sustainability pledge when ordering testers and professional grade products and when planning and executing promotional activities, reducing waste wherever possible.&nbsp;</div></div><div class="frow frow--centered-column mar-t-8 mar-t-md-14" id="external-jobs-show-apply-now"><a class="external-button external-button--theme-highlight theme-highlight-background-color-ie-override theme-highlight-border-color-ie-override" href="/en/postings/fe9c4c70-76e6-4592-87e5-9b85fbbe39f6/applications/new">Apply Now</a></div>

Elemis

Customer Care Consultant – Seasonal Temps

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