<dt class="rm-fieldTitle">Description</dt><dd class="rm-fieldData"><p></p><div><div><h3 data-start="305" data-end="334"><strong data-start="309" data-end="332">Credit Control Lead | </strong><strong data-start="335" data-end="348">Location:</strong> Stockport (On-site) \ <strong><span data-start="371" data-end="382">Salary:</span> c.£45,000+ (depending on experience) | </strong><strong>Bonus package &amp; benefits including medical | </strong><strong><span data-start="422" data-end="435">Contract:</span> Full-time, Permanent</strong></h3><p data-start="460" data-end="873">We're supporting a well-established, employee-owned wholesale business who are looking for a <span data-start="553" data-end="585">hands-on Credit Control Lead</span> to take ownership of debt management across both their head office and depot network. This is a newly-created role ideal for someone who enjoys improving processes, building relationships and working closely with the wider business, not just sitting behind a screen sending statements.</p><p data-start="875" data-end="1085">This role is <strong data-start="888" data-end="895">not</strong> about aggressive chasing. It's about being commercially smart understanding the customer, spotting potential issues early, using data well, and working collaboratively to find solutions.</p><p data-start="1087" data-end="1230">If you're a natural communicator who can influence without bulldozing, and you genuinely enjoy being part of a team this will be a great fit.</p><h3 data-start="1237" data-end="1253"><strong data-start="1241" data-end="1253">The Role</strong></h3><p data-start="1254" data-end="1263">You will:</p><ul data-start="1264" data-end="1914"><li data-start="1264" data-end="1348"><p data-start="1266" data-end="1348">Lead and develop consistent credit control processes across head office and depots</p></li><li data-start="1349" data-end="1449"><p data-start="1351" data-end="1449">Manage the full debt cycle: from onboarding and credit checks through to resolution and escalation</p></li><li data-start="1450" data-end="1541"><p data-start="1452" data-end="1541">Work closely with depot managers and commercial teams to prevent issues before they arise</p></li><li data-start="1542" data-end="1607"><p data-start="1544" data-end="1607">Analyse debtor data to identify trends, risks and opportunities</p></li><li data-start="1608" data-end="1679"><p data-start="1610" data-end="1679">Maintain strong ledger controls and ensure accurate, timely reporting</p></li><li data-start="1680" data-end="1754"><p data-start="1682" data-end="1754">Approve credit applications and review credit limits in line with policy</p></li><li data-start="1755" data-end="1838"><p data-start="1757" data-end="1838">Manage escalations including legal, collections and insurance claims where needed</p></li><li data-start="1839" data-end="1914"><p data-start="1841" data-end="1914">Support cash flow forecasting and contribute to wider finance discussions</p></li></ul><h3 data-start="1921" data-end="1951"><strong data-start="1925" data-end="1951">What We're Looking For</strong></h3><ul data-start="1952" data-end="2433"><li data-start="1952" data-end="1998"><p data-start="1954" data-end="1998">5+ years' hands-on credit control experience</p></li><li data-start="1999" data-end="2133"><p data-start="2001" data-end="2133">Confident managing difficult conversations in a <span data-start="2049" data-end="2075">calm and collaborative</span> way<br data-start="2079" data-end="2082">(No debt "bulldozers" this is relationship-led)</p></li><li data-start="2134" data-end="2205"><p data-start="2136" data-end="2205">Strong attention to detail with a proactive, problem-solving approach</p></li><li data-start="2206" data-end="2275"><p data-start="2208" data-end="2275">Comfortable working with data to drive decisions and prevent issues</p></li><li data-start="2276" data-end="2354"><p data-start="2278" data-end="2354">Someone who rolls their sleeves up no ego, no peacocks, just a team player</p></li><li data-start="2355" data-end="2433"><p data-start="2357" data-end="2433">Strong system skills (Excel essential; STL or similar ERP experience useful)</p></li></ul><h3 data-start="2440" data-end="2468"><strong data-start="2444" data-end="2468">What's In It For You</strong></h3><ul data-start="2469" data-end="2710"><li data-start="2469" data-end="2512"><p data-start="2471" data-end="2512">Competitive salary + annual bonus schemes</p></li><li data-start="2513" data-end="2563"><p data-start="2515" data-end="2563">Employee-owned business where your voice matters</p></li><li data-start="2564" data-end="2595"><p data-start="2566" data-end="2595">Company pension &amp; health plan</p></li><li data-start="2596" data-end="2641"><p data-start="2598" data-end="2641">A role you can <span data-start="2613" data-end="2641">shape and build yourself</span></p></li><li data-start="2642" data-end="2710"><p data-start="2644" data-end="2710">Supportive team culture people genuinely look out for each other</p><p data-start="2644" data-end="2710"> </p></li></ul><p data-start="2717" data-end="2857">If you're someone who takes pride in <span data-start="2754" data-end="2827">doing things well, working with good people, and making a real impact</span>, we'd love to speak to you.</p></div></div><p> </p><p>BBBH34873</p></dd>