<dt class="rm-fieldTitle">Description</dt><dd class="rm-fieldData"><h2 data-start="132" data-end="181">Central Operations Manager | Supply Chain | Retail | Devon</h2><hr data-start="550" data-end="553"><h3 data-start="555" data-end="572">???? The Role</h3><p data-start="573" data-end="879">I am supporting a growng retailer with the appointment of a Central Operations Manager. You'll be the key link between Head Office, Retail, and Distribution Centres - leading a small team, resolving operational issues, improving systems, and creating scalable, repeatable processes. If you're a problem-solver with a strong operational background, this is your opportunity to make a big impact.</p><hr data-start="881" data-end="884"><h3 data-start="886" data-end="913">???? Key Responsibilities</h3><ul data-start="915" data-end="1406"><li data-start="915" data-end="968"><p data-start="917" data-end="968">Lead and coach a high-performing Central Ops team</p></li><li data-start="969" data-end="1043"><p data-start="971" data-end="1043">Oversee daily operations and ensure smooth delivery across departments</p></li><li data-start="1044" data-end="1118"><p data-start="1046" data-end="1118">Run improvement projects and streamline processes using Lean Six Sigma</p></li><li data-start="1119" data-end="1161"><p data-start="1121" data-end="1161">Build clear SOPs and process playbooks</p></li><li data-start="1162" data-end="1218"><p data-start="1164" data-end="1218">Manage operational queries via CRM/ticketing systems</p></li><li data-start="1219" data-end="1266"><p data-start="1221" data-end="1266">Align priorities across HO, Retail, and DCs</p></li><li data-start="1267" data-end="1322"><p data-start="1269" data-end="1322">Investigate root causes and implement lasting fixes</p></li><li data-start="1323" data-end="1406"><p data-start="1325" data-end="1406">Use advanced Excel (Power Query, pivot tables, XLOOKUP, etc.) to inform decisions</p></li></ul><hr data-start="1408" data-end="1411"><h3 data-start="1413" data-end="1436">✅ What You'll Bring</h3><ul data-start="1438" data-end="1720"><li data-start="1438" data-end="1486"><p data-start="1440" data-end="1486">Background in retail or warehouse operations</p></li><li data-start="1487" data-end="1523"><p data-start="1489" data-end="1523">Confident stakeholder management</p></li><li data-start="1524" data-end="1559"><p data-start="1526" data-end="1559">CRM/ticketing system experience</p></li><li data-start="1560" data-end="1588"><p data-start="1562" data-end="1588">Lean Six Sigma knowledge</p></li><li data-start="1589" data-end="1620"><p data-start="1591" data-end="1620">Advanced Excel; SQL a bonus</p></li><li data-start="1621" data-end="1668"><p data-start="1623" data-end="1668">Proactive, analytical, and solutions-driven</p></li><li data-start="1669" data-end="1720"><p data-start="1671" data-end="1720">Full UK driving licence + right to work in the UK</p></li></ul><p> </p><p>BBBH34393</p></dd>