<dt class="rm-fieldTitle">Description</dt><dd class="rm-fieldData"><p><span style="font-family: HelveticaNeue;"><strong data-olk-copy-source="MessageBody">Assistant General Manager | Vibrant Music Venue | Liverpool | Salary up to £32,000 plus fantastic benefits </strong></span></p><div><p><span style="font-family: HelveticaNeue;">Zachary Daniels are exclusively recruiting an Assistant General Manager for a very successful, vibrant, music venue in Liverpool. With a salary up to £32,000 plus great benefits and a bonus, we are looking for an Assistant General Manager that is passionate about delivering exceptional levels of customer service as well as maintaining strong brand standards at all times in a very busy environment!!</span></p><p><span style="font-family: HelveticaNeue;">Our client's venue is extremely popular so we are keen to speak to passionate Managers who have a proven track record of success and want to progress into senior management. This role does offer genuine progression so we are looking for real ambition! </span></p><p><span style="font-family: HelveticaNeue;"><strong>As an Assistant General Manager your responsibilities will include the following:</strong></span></p><ul class="x_MailOutline"><li><p><span style="font-family: HelveticaNeue;">Lead the preparation and smooth running of all events, ensuring the venue, staff and show teams are fully briefed and ready for doors.</span></p></li><li><p><span style="font-family: HelveticaNeue;">Manage customer-facing operations during events, including ticketing issues, seating, bar service oversight and security coordination.</span></p></li><li><p><span style="font-family: HelveticaNeue;">Act as the main liaison for touring teams, reps, stage managers, external enforcement and emergency services.</span></p></li><li><p><span style="font-family: HelveticaNeue;">Handle all incident response: accidents, medical forms, compliance uploads and on-site issue resolution.</span></p></li><li><p><span style="font-family: HelveticaNeue;">Oversee end-of-night procedures including cashing up, stock/wastage reporting, venue shutdown and security checks.</span></p></li><li><p><span style="font-family: HelveticaNeue;">Maintain all Health &amp; Safety compliance: audits, certificates, risk assessments, pest control, fire safety and portal uploads.</span></p></li><li><p><span style="font-family: HelveticaNeue;">Support HR processes including onboarding, right-to-work checks, training completion, uniform/PPE, staff surveys and socials.</span></p></li><li><p><span style="font-family: HelveticaNeue;">Manage payroll and staffing: rotas, payroll sheets, holiday requests, shift allocations and scheduling external contractors.</span></p></li><li><p><span style="font-family: HelveticaNeue;">Plan and deliver private hires and corporate events, working with clients, suppliers, production and marketing to ensure profitability.</span></p></li><li><p><span style="font-family: HelveticaNeue;">Drive exceptional customer service, managing all inboxes, accessibility requests, accreditation, social media and feedback improvements.</span></p></li></ul><p><span style="font-family: HelveticaNeue;"><strong>The ideal candidate for the Assistant General Manager position:</strong></span></p><ul><li><p><span style="font-family: HelveticaNeue;">Experience managing big teams in a hospitality or events space. </span></p></li><li><p><span style="font-family: HelveticaNeue;">Have a proven track record in a fast paced environment.</span></p></li><li><p><span style="font-family: HelveticaNeue;">Hands on! </span></p></li><li><p><span style="font-family: HelveticaNeue;">Be highly motivated and ambitious. </span></p></li><li><p><span style="font-family: HelveticaNeue;">Team player with a collaborative approach. </span></p></li><li><p><span style="font-family: HelveticaNeue;">Be a self starter with a can do attitude.</span></p></li><li><p><span style="font-family: HelveticaNeue;">Enthusiastic and willing to learn. </span></p></li></ul><p><span style="font-family: HelveticaNeue;">If this describes you, your skills and your aspirations and you want to join a thriving brand, then send your full, up to date CV immediately to be considered for the Assistant General Manager role. </span></p><p><span style="font-family: HelveticaNeue;">Zachary Daniels can only consider candidates with previous Management experience.</span></p><p><span style="font-family: HelveticaNeue;">BH34984</span></p></div></dd>