<h2 class="sc-1npqnwg-4 sc-1npqnwg-5 sc-1uwf3m5-0 imNQua custom-css-style-job-description">Job description</h2><div class="sc-1fwbcuw-0 cYUZgi"><div><p><strong>Area Manager</strong></p><p>DCK is one of the world's leading fashion jewellery companies, working with many well-known retailers and high street fashion brands. Some of our hosts include River Island, M&amp;S, Matalan, Tesco and many more!</p><p>We are currently recruiting for a Area Manager on a permanent, full time basis to cover the following locations - </p><p>Doncaster, Pudsey, Leeds City Centre, Ellesmere Port, Handforth Dean, Manchester Trafford Centre, Manchester, Liverpool, Warrington, Sheffield Meadowhall, Preston, Bangor NW </p><p>This is a Monday - Friday role working 7 hours per day. You will be required to travel around to numerous different stores within your area so please ensure you have access to your own vehicle and have a full driving licence.</p><p style="min-height: 1.7em;"></p><p><strong>Responsibilities;</strong></p><ul><li><p class="MsoListParagraphCxSpFirst">To drive sales through consistently high visual merchandising &amp; operational standards</p></li><li><p class="MsoListParagraph">To develop &amp; maintain a highly capable team – providing induction, coaching &amp; support to ensure the Team Leaders are set up to succeed.</p></li><li><p class="MsoListParagraph">To act as first line support to the Operations Team to support &amp; deliver process efficiencies &amp; business improvement opportunities.</p></li><li><p>To directly line manage a group of Team Leaders, coaching them to achieve process efficiency &amp; high-quality standards in the field</p></li></ul><ul><li><p class="MsoListParagraphCxSpFirst" style="text-align:justify;">Monitors instore standards, sharing best practice amongst the TLs raising the bar on area performance.</p></li><li><p class="MsoListParagraphCxSpMiddle" style="text-align:justify;">Manages escalated host concerns around quality &amp; standards, resolving these within agreed parameters.</p></li><li><p class="MsoListParagraphCxSpLast" style="text-align:justify;">Proactively identifies TL performance improvement opportunities - providing coaching &amp; escalating as required.&nbsp;</p></li><li><p class="MsoListParagraphCxSpFirst" style="text-align:justify;">Holds responsibility for induction - ensures all new TLs receive a warm welcome into the business &amp; are supported throughout their probation period. Provides meaningful feedback &amp; targets for improvement where required.</p></li><li><p class="MsoListParagraphCxSpMiddle" style="text-align:justify;">Embeds an effective buddy system meaning that any new TL starters or a period of TL absence is not reflected in adverse zone performance or poor feedback from hosts.</p></li><li><p class="MsoListParagraphCxSpMiddle" style="text-align:justify;">Recognises &amp; celebrates great performance.</p></li><li><p class="MsoListParagraphCxSpLast" style="text-align:justify;">Works with other Area Managers &amp; under the direction of Central Support Teams to identify trends in learning &amp; development gaps &amp; escalates where necessary.</p></li><li><p class="MsoListParagraphCxSpFirst" style="text-align:justify;">Suggests opportunities to drive improvement &amp; efficiency &amp; is actively involved in any improvement work or project.</p></li><li><p class="MsoListParagraphCxSpMiddle" style="text-align:justify;">Supports the BOMS with delivering field coms, launches and initiatives and obtaining meaningful feedback.</p></li><li><p class="MsoListParagraphCxSpMiddle" style="text-align:justify;">Works as first line support with the Operations team to embed new ways of working, identifying areas for process &amp; quality improvements &amp; shaping action plans.</p></li><li><p class="MsoListParagraphCxSpLast" style="text-align:justify;">Works under the direction of the Operations Manager to shape &amp; deliver communication &amp; training.</p></li></ul><p style="min-height: 1.7em;"></p><p style="min-height: 1.7em;"></p><p style="min-height: 1.7em;"></p></div></div><h2 class="sc-1npqnwg-4 sc-1npqnwg-5 sc-1uwf3m5-0 sc-1uwf3m5-1 SkAcj custom-css-style-job-requirements">Job requirements</h2><div class="sc-1fwbcuw-0 cYUZgi"><div><p>Requirements -</p><ul><li><p>Expert in field operations, achieving high standards in their current role.</p></li><li class=" axiom1-1 axiom-scraped-1"><p>Supervisory experience</p></li><li><p>Strong communication skills – confident with delivering training.</p></li><li><p>Able to use own initiative to plan their time.</p></li><li><p>Competent with technology</p></li><li><p>Confident &amp; positive with good interpersonal skills</p></li><li><p class="MsoListParagraph">Proven work experience in retail</p></li><li><p class="MsoListParagraph">Fashion trend aware</p></li></ul><p style="min-height: 1.7em;"></p><p>Please send an updated CV to be considered!</p></div></div>