Product Analytics Manager (36371)

August 9, 2025

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Full Time

London

Competitive

August 9, 2025

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Job description

<div class="earcuposdescription"><div class="earcuposdescriptiontitle">About Data at Holland & Barrett</div><div class="earcuposdescriptionnote">Analytics Manager – Product Analytics<span data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":480,"335559739":0,"335559740":276}"> Work on the inside of one of Europe's biggest health & wellness transformations. Lead a high-performing analytics function that powers product development, customer journeys, and digital experience across Holland & Barrett's digital platforms.  About the Role At Holland & Barrett (H&B), we want to empower everyone to live healthier, happier lives. With over 150 years of experience, we're the largest health & wellness retailer in Europe and a globally trusted brand. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people worldwide.    Our Analytics organisation is structured into five verticals: four embedded analytics areas aligned to key business functions, and a central Business Intelligence team focused on cross-functional reporting and performance enablement. Together with our Data Engineering and Data Science colleagues, we make data a strategic lever to achieve H&B's goals.    As Analytics Manager in the Omnichannel Analytics team, you will lead the Product analytics vertical—covering Website, Mobile App & retail apps performance. You'll manage a team of analysts, set the direction for how data is used across product & tech, and partner closely with product & engineering managers in the product organisation   This is a hybrid role, with 2 days per week expected in our Nuneaton office. </div></div><div class="earcuposdescription"><div class="earcuposdescriptiontitle">The Role</div><div class="earcuposdescriptionnote">What You'll Do <ul><li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="16" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Lead the analytics roadmap for product analytics across the website, mobile app, and in-store digital platforms. </li><li>Manage, coach, and develop a team of mid and senior-level product analysts, with a focus on quality, impact, and career growth. </li><li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="16" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1">Review and elevate analysts' work, ensuring insights are robust, actionable, and aligned with business goals. </li><li>Partner with Product, Tech, UX, and Marketing to shape priorities and maximise the impact of data-driven decisions. </li><li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="16" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1">Define and track success metrics for product features, user journeys, and releases across digital touchpoints. </li><li>Lead analytics for squads focused on core digital journeys, enabling experimentation, feature optimisation, and UX improvements. </li><li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="16" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="7" data-aria-level="1">Oversee delivery of decision-support tools and dashboards in Metabase for A/B testing, UX/UI evaluation, and performance monitoring. </li><li>Own planning and prioritisation across analytics workstreams, coordinating closely with BI and Data Engineering. </li><li>Uphold high standards for analytics output—focusing on clarity, documentation, scalability, and reproducibility. </li><li>Embed insights into key product and tech forums, influencing strategic direction and performance outcomes. </li><li>Leverage a modern data stack including Redshift, BigQuery, Matillion, and Retool to drive efficiency and depth in analytics. </li></ul></div></div><div class="earcuposdescription"><div class="earcuposdescriptiontitle">The Person</div><div class="earcuposdescriptionnote">What We're Looking For <ul><li>Leadership: Proven ability to lead and develop analytics teams, fostering a culture of curiosity, collaboration, and high-impact delivery. </li><li>Embedded analytics: Excels in embedding analysts within product teams, enabling close stakeholder collaboration and driving continuous improvement through data-led decision-making. </li><li>Digital product insight: Strong grasp of ecommerce KPIs, journey health, experimentation frameworks, and UX optimisation. </li><li>Stakeholder influence: Trusted partner to Heads of Product, Product Managers, and Engineering Managers—skilled at shaping roadmaps with data. </li><li>Ops; able to translate business needs into analytical strategy. </li><li>Delivery ownership: Comfortable managing multiple workstreams, aligning resources, and delivering through others. </li><li>Technical understanding: Strong SQL fluency and experience overseeing analytics products built in Metabase or equivalent BI tools (Tableau, Power BI, Looker) </li><li>Communication: Able to distil complex analyses into business-relevant insights and present them credibly across all levels, from squads to exec forums. </li><li>Visualisation: Builds well-structured dashboards in Metabase or similar tools that support ongoing decision-making. </li><li>Team contribution: Mentors peers, drives best practice adoption, and contributes to analytics capability development. </li><li>Collaboration: Works across functions with BI, Supply, Product, and Data teams to land scalable data solutions. </li><li>Education & Experience: You have a degree in a quantitative field such as Mathematics, Economics, Statistics, or Engineering, and 6+ years of experience in analytics—at least 2–4 years in a team management or senior stakeholder-facing role, ideally in a product operations context. </li></ul></div></div><div class="earcuposdescription"><div class="earcuposdescriptiontitle">Benefits</div><div class="earcuposdescriptionnote">Wellbeing & Lifestyle Benefits <ul><li>Health Cash Plan  </li><li>Life Assurance </li><li>Incentive Scheme</li><li>Virtual GP </li><li>Private Medical</li><li>FREE at-home blood test kit </li><li>Holiday Purchase option </li><li>Pension Contribution </li><li>Access to ‘Wellhub' with gyms, studios and wellbeing apps </li></ul>Discounts & Savings <ul><li>25% Colleague Discount with FREE Next Day Delivery </li><li>Exclusive Discounts from a wide range of partners </li><li>£/€50 Annual Product Allowance to spend in store </li></ul>Learning & Development <ul><li>Access to a variety of learning opportunities, including Level 2-5 Apprenticeships, Workshops and our Digital Learning Library </li><li>AND MORE! </li></ul>We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B. Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s). </div></div><div class="earcuposdescription"><div class="earcuposdescriptiontitle">Our Recruitment Process:</div><div class="earcu_posdescriptionnote">Our selection process is designed to be thorough, transparent, and aligned with the role. It includes:<ul><li data-start="248" data-end="331">A short Coderbyte assessment to evaluate core technical and analytical skills</li><li data-start="334" data-end="414">Role-specific questions to understand your approach to relevant challenges</li><li data-start="417" data-end="502">An interview with the Hiring Manager to explore your experience and motivations</li><li data-start="505" data-end="577">A case study to demonstrate problem-solving and strategic thinking</li><li data-start="580" data-end="652">A follow-up review to delve deeper into your insights and approach</li><li data-start="655" data-end="733">Short conversations with team members to assess team fit and working style</li></ul>#LI-Hybrid #LI-CM1</div></div>

Holland Barrett