Customer Care Co-Ordinator Southampton x2

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Swatch Group

Customer Care Co-Ordinator Southampton x2

Job description

<h1 class="articletitle--basic "><span class="field f-n-title f-t-string axiom0-0 axiom-scraped-0">Customer Care Co-Ordinator Southampton x2</span></h1><div class="row wysiwyg"><div class="col-lg-6 mb-md-0 mb-4"><div class="mb-4"><p></p><div class="field f-n-field-job-company-intro f-t-text-long"><h2>The company</h2><p>The story of Swatch is the story of a revolution. In 1983, the unexpected appearance of an affordable, Swiss made, plastic watch turned the watch world upside down. Suddenly, a watch was much more than a way to measure time. It was a new language, a way to speak from the heart without words. Working for Swatch you will be part of a strong and expanding retail network and working for the world’s largest watchmaking group for one of the world’s most popular brands.</p></div><p></p></div><div class="mb-4"><div class="field f-n-body f-t-text-with-summary"><h2>Job description</h2><p>Are you a people person with a knack for turning every interaction into a positive experience with excellent attention to detail? We’re looking for an energetic and organised <strong data-start="207" data-end="236">Customer Care Coordinator</strong> to join our growing team in this brand-new role. You’ll be at the heart of our customer journey, making sure every client feels valued, supported, and heard from their very first contact with us. If you thrive in a fast-paced environment, love problem-solving, and want to shape the way we care for our customers, this is your chance to make a real impact.</p><p><strong>Main Function </strong></p><p>To ensure delivery of a consistently high level of customer care for Swatch and Flik Flak, UK and Ireland customers by continually reviewing and developing the customer care function.</p><p>&nbsp;</p><p>&nbsp;</p></div></div><div class="mb-4"><div class="field f-n-field-job-profile f-t-text-long"><h2>Profile</h2><p><strong>Main Role and Responsibilities</strong></p><ul><li>Efficiently manage customer returns, ensuring timely and appropriate resolutions such as refunds or exchanges, in line with company policies.</li><li>Identify and address counterfeit items during the return process, particularly for collaboration watches, ensuring brand integrity.</li><li>Perform minor watch servicing, including bracelet adjustments and battery replacements, to maintain high customer satisfaction.</li><li>Foster strong team collaboration through clear, respectful, and proactive communication with colleagues and customers.</li><li>Take initiative to continuously deepen your knowledge of our brands, products, services, and internal procedures, staying current with updates and best practices.</li><li>Maintain regular contact with customer primarily via phone and email to understand their needs and take appropriate action.</li></ul><p><strong>Additional Responsibilities- when required </strong></p><ul><li>Deliver accurate and helpful information, advice, and guidance to customers via phone and email, aiming to resolve queries at the first point of contact.</li><li>Proactively engage with customers to identify and address potential issues before they escalate into complaints.</li><li>Monitor customer interactions to ensure timely and consistent handling in line with company standards.</li><li>Enhance customer satisfaction and loyalty by consistently meeting or exceeding expectations.</li></ul><p><strong><u>Key Skills</u></strong></p><ul><li>Demonstrate excellent attention to detail and the ability to prioritise tasks effectively in line with business needs.</li><li>Be proficient in Microsoft Office, particularly Excel (e.g., formulas, pivot tables) and Word.</li><li>Show a high level of self-motivation with a commitment to continuous personal development.</li><li>Possess strong verbal and written communication skills, with a customer-focused and approachable manner.</li><li>Have a thorough understanding of the Swatch refund policy and relevant consumer law.</li><li>Exhibit excellent organisational and time management skills.</li><li>Take ownership of your workload, ensuring prompt and proactive resolution of issues.</li></ul></div></div><div class="mb-4"></div><div class="mb-4"><div class="field f-n-field-job-languages f-t-text-long"><h2>Languages</h2><p>English and second language is a bonus</p></div></div><div id="cp"><div class="field f-n-field-job-contact f-t-text-long"><h2>Contact</h2><p>Kevin Charles</p></div></div></div><div class="col-lg-4 offset-1 col-10 mt-5 mt-lg-0"><aside class="job-card"><img src="/sites/default/files/brands-logos/swatch-group.png" alt="" class="img-fluid mb-5"><div class="job-cardbody mb-5"><div id="jl" class="mb-4 axiom1-0 axiom-scraped-1"><p class="blue-bold mb-0">Job location</p>Unit C Adanac Drive<br>SO16 0BT Southampton (England)<br>United Kingdom</div><div id="ca" class="mb-4"><p class="blue-bold mb-0">Company address</p><div class="field f-n-field-job-ca f-t-text-long"><p>The Swatch Group (UK) Limited<br>Building 1000<br>2nd Floor East Wing<br>The Royals Business Park<br>Dockside Road<br>GB-London E16 2QU</p></div></div></div><a class="btn btn-block text-uppercase d-flex justify-content-center btn-primary" href="https://apply5.lumessetalentlink.com/apply-app/pages/application-form?jobId=PMXFK026203F3VBQB8NLO799J-232869&amp;langCode=enGB&amp;source=swatchgroup.com" 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box-shadow: rgba(0, 0, 0, 0.3) 0px 1px 4px -1px; bottom: 50%; left: 0px; transform: translateY(50%);"><img src="data:image/svg+xml,%3Csvg%20fill%3D%22none%22%20xmlns%3D%22http%3A//www.w3.org/2000/svg%22%20viewBox%3D%220%200%2024%2024%22%3E%3Cpath%20d%3D%22M14%2018l-6-6%206-6%201.4%201.4-4.6%204.6%204.6%204.6L14%2018z%22%20fill%3D%22%23666%22/%3E%3C/svg%3E" alt="" style="height: 28px; width: 28px;"><img src="data:image/svg+xml,%3Csvg%20fill%3D%22none%22%20xmlns%3D%22http%3A//www.w3.org/2000/svg%22%20viewBox%3D%220%200%2024%2024%22%3E%3Cpath%20d%3D%22M14%2018l-6-6%206-6L15.4%207.4%2010.8%2012%2015.4%2016.6%2014%2018z%22%20fill%3D%22%23333%22/%3E%3C/svg%3E" alt="" style="height: 28px; width: 28px;"><img src="data:image/svg+xml,%3Csvg%20fill%3D%22none%22%20xmlns%3D%22http%3A//www.w3.org/2000/svg%22%20viewBox%3D%220%200%2024%2024%22%3E%3Cpath%20d%3D%22M14%2018l-6-6%206-6%201.4%201.4-4.6%204.6%204.6%204.6L14%2018z%22%20fill%3D%22%23666%22/%3E%3C/svg%3E" alt="" style="height: 28px; width: 28px;"><img src="data:image/svg+xml,%3Csvg%20fill%3D%22none%22%20xmlns%3D%22http%3A//www.w3.org/2000/svg%22%20viewBox%3D%220%200%2024%2024%22%3E%3Cpath%20d%3D%22M14%2018l-6-6%206-6L15.4%207.4%2010.8%2012%2015.4%2016.6%2014%2018z%22%20fill%3D%22%23D1D1D1%22/%3E%3C/svg%3E" alt="" style="height: 28px; width: 28px;"></button></li><li><button draggable="false" aria-label="Move right" title="Move right" type="button" class="gm-control-active" style="background: none 6px center / 28px no-repeat rgb(255, 255, 255); display: block; border: 0px; margin: 0px; padding: 0px; text-transform: none; appearance: none; position: absolute; cursor: pointer; user-select: none; width: 40px; height: 40px; border-radius: 50%; box-shadow: rgba(0, 0, 0, 0.3) 0px 1px 4px -1px; bottom: 50%; right: 0px; transform: translateY(50%);"><img src="data:image/svg+xml,%3Csvg%20fill%3D%22none%22%20xmlns%3D%22http%3A//www.w3.org/2000/svg%22%20viewBox%3D%220%200%2024%2024%22%3E%3Cpath%20d%3D%22M12.6%2012L8%207.4%209.4%206l6%206-6%206L8%2016.6l4.6-4.6z%22%20fill%3D%22%23666%22/%3E%3C/svg%3E" alt="" style="height: 28px; width: 28px;"><img src="data:image/svg+xml,%3Csvg%20fill%3D%22none%22%20xmlns%3D%22http%3A//www.w3.org/2000/svg%22%20viewBox%3D%220%200%2024%2024%22%3E%3Cpath%20d%3D%22M12.6%2012L8%207.4%209.4%206l6%206-6%206L8%2016.6%2012.6%2012z%22%20fill%3D%22%23333%22/%3E%3C/svg%3E" alt="" style="height: 28px; width: 28px;"><img src="data:image/svg+xml,%3Csvg%20fill%3D%22none%22%20xmlns%3D%22http%3A//www.w3.org/2000/svg%22%20viewBox%3D%220%200%2024%2024%22%3E%3Cpath%20d%3D%22M12.6%2012L8%207.4%209.4%206l6%206-6%206L8%2016.6l4.6-4.6z%22%20fill%3D%22%23666%22/%3E%3C/svg%3E" alt="" style="height: 28px; width: 28px;"><img 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src="data:image/svg+xml,%3Csvg%20fill%3D%22none%22%20xmlns%3D%22http%3A//www.w3.org/2000/svg%22%20viewBox%3D%220%200%2024%2024%22%3E%3Cpath%20d%3D%22M12%2015.4l-6-6L7.4%208l4.6%204.6L16.6%208%2018%209.4l-6%206z%22%20fill%3D%22%23666%22/%3E%3C/svg%3E" alt="" style="height: 28px; width: 28px;"><img src="data:image/svg+xml,%3Csvg%20fill%3D%22none%22%20xmlns%3D%22http%3A//www.w3.org/2000/svg%22%20viewBox%3D%220%200%2024%2024%22%3E%3Cpath%20d%3D%22M12%2015.4l-6-6L7.4%208l4.6%204.6L16.6%208%2018%209.4l-6%206z%22%20fill%3D%22%23333%22/%3E%3C/svg%3E" alt="" style="height: 28px; width: 28px;"><img src="data:image/svg+xml,%3Csvg%20fill%3D%22none%22%20xmlns%3D%22http%3A//www.w3.org/2000/svg%22%20viewBox%3D%220%200%2024%2024%22%3E%3Cpath%20d%3D%22M12%2015.4l-6-6L7.4%208l4.6%204.6L16.6%208%2018%209.4l-6%206z%22%20fill%3D%22%23666%22/%3E%3C/svg%3E" alt="" style="height: 28px; width: 28px;"><img src="data:image/svg+xml,%3Csvg%20fill%3D%22none%22%20xmlns%3D%22http%3A//www.w3.org/2000/svg%22%20viewBox%3D%220%200%2024%2024%22%3E%3Cpath%20d%3D%22M12%2015.4l-6-6L7.4%208l4.6%204.6L16.6%208%2018%209.4l-6%206z%22%20fill%3D%22%23666%22/%3E%3C/svg%3E" alt="" style="height: 28px; width: 28px;"></button></li><li><button draggable="false" aria-label="Zoom in" title="Zoom in" type="button" class="gm-control-active" style="background: none 6px center / 28px no-repeat rgb(255, 255, 255); display: block; border: 0px; margin: 0px; padding: 0px; text-transform: none; appearance: none; position: absolute; cursor: pointer; user-select: none; overflow: hidden; width: 40px; height: 40px; border-radius: 50%; box-shadow: rgba(0, 0, 0, 0.3) 0px 1px 4px -1px; top: 0px; right: 0px;"><img src="data:image/svg+xml,%3Csvg%20xmlns%3D%22http%3A//www.w3.org/2000/svg%22%20viewBox%3D%220%20-960%20960%20960%22%20fill%3D%22%23666%22%3E%3Cpath%20d%3D%22M440-440H200v-80h240v-240h80v240h240v80H520v240h-80v-240z%22/%3E%3C/svg%3E" alt="" style="height: 28px; width: 28px;"><img src="data:image/svg+xml,%3Csvg%20xmlns%3D%22http%3A//www.w3.org/2000/svg%22%20viewBox%3D%220%20-960%20960%20960%22%20fill%3D%22%23333%22%3E%3Cpath%20d%3D%22M440-440H200v-80h240v-240h80v240h240v80H520v240h-80v-240z%22/%3E%3C/svg%3E" alt="" style="height: 28px; width: 28px;"><img src="data:image/svg+xml,%3Csvg%20xmlns%3D%22http%3A//www.w3.org/2000/svg%22%20viewBox%3D%220%20-960%20960%20960%22%20fill%3D%22%23111%22%3E%3Cpath%20d%3D%22M440-440H200v-80h240v-240h80v240h240v80H520v240h-80v-240z%22/%3E%3C/svg%3E" alt="" style="height: 28px; width: 28px;"><img src="data:image/svg+xml,%3Csvg%20xmlns%3D%22http%3A//www.w3.org/2000/svg%22%20viewBox%3D%220%20-960%20960%20960%22%20fill%3D%22%23d1d1d1%22%3E%3Cpath%20d%3D%22M440-440H200v-80h240v-240h80v240h240v80H520v240h-80v-240z%22/%3E%3C/svg%3E" alt="" style="height: 28px; width: 28px;"></button></li><li><button draggable="false" aria-label="Zoom out" title="Zoom out" type="button" class="gm-control-active" style="background: none 6px center / 28px no-repeat rgb(255, 255, 255); display: block; border: 0px; margin: 0px; padding: 0px; text-transform: none; appearance: none; position: absolute; cursor: pointer; user-select: none; overflow: hidden; width: 40px; height: 40px; border-radius: 50%; box-shadow: rgba(0, 0, 0, 0.3) 0px 1px 4px -1px; bottom: 0px; right: 0px;"><img src="data:image/svg+xml,%3Csvg%20xmlns%3D%22http%3A//www.w3.org/2000/svg%22%20viewBox%3D%220%20-960%20960%20960%22%20fill%3D%22%23666%22%3E%3Cpath%20d%3D%22M200-440v-80h560v80H200z%22/%3E%3C/svg%3E" alt="" style="height: 28px; width: 28px;"><img src="data:image/svg+xml,%3Csvg%20xmlns%3D%22http%3A//www.w3.org/2000/svg%22%20viewBox%3D%220%20-960%20960%20960%22%20fill%3D%22%23333%22%3E%3Cpath%20d%3D%22M200-440v-80h560v80H200z%22/%3E%3C/svg%3E" alt="" style="height: 28px; width: 28px;"><img src="data:image/svg+xml,%3Csvg%20xmlns%3D%22http%3A//www.w3.org/2000/svg%22%20viewBox%3D%220%20-960%20960%20960%22%20fill%3D%22%23111%22%3E%3Cpath%20d%3D%22M200-440v-80h560v80H200z%22/%3E%3C/svg%3E" alt="" style="height: 28px; width: 28px;"><img src="data:image/svg+xml,%3Csvg%20xmlns%3D%22http%3A//www.w3.org/2000/svg%22%20viewBox%3D%220%20-960%20960%20960%22%20fill%3D%22%23d1d1d1%22%3E%3Cpath%20d%3D%22M200-440v-80h560v80H200z%22/%3E%3C/svg%3E" alt="" style="height: 28px; width: 28px;"></button></li></menu></gmp-internal-camera-control><button draggable="false" aria-label="Drag Pegman onto the map to open Street View" title="Drag Pegman onto the map to open Street View" type="button" class="gm-svpc" dir="ltr" data-control-width="40" data-control-height="40" style="background: rgb(255, 255, 255); border: 0px; margin: 0px; padding: 0px; text-transform: none; appearance: none; position: absolute; cursor: pointer; user-select: none; --pegman-scaleX: 1; box-shadow: rgba(0, 0, 0, 0.3) 0px 1px 4px -1px; border-radius: 2px; width: 40px; height: 40px; left: 0px; top: 72px;"><div style="position: absolute; left: 50%; top: 50%; transform: scaleX(var(--pegman-scaleX));"><img src="data:image/svg+xml,%3Csvg%20xmlns%3D%22http%3A//www.w3.org/2000/svg%22%20viewBox%3D%220%200%2023%2038%22%3E%3Cpath%20d%3D%22M16.6%2038.1h-5.5l-.2-2.9-.2%202.9h-5.5L5%2025.3l-.8%202a1.53%201.53%200%2001-1.9.9l-1.2-.4a1.58%201.58%200%2001-1-1.9v-.1c.3-.9%203.1-11.2%203.1-11.2a2.66%202.66%200%20012.3-2l.6-.5a6.93%206.93%200%20014.7-12%206.8%206.8%200%20014.9%202%207%207%200%20012%204.9%206.65%206.65%200%2001-2.2%205l.7.5a2.78%202.78%200%20012.4%202s2.9%2011.2%202.9%2011.3a1.53%201.53%200%2001-.9%201.9l-1.3.4a1.63%201.63%200%2001-1.9-.9l-.7-1.8-.1%2012.7zm-3.6-2h1.7L14.9%2020.3l1.9-.3%202.4%206.3.3-.1c-.2-.8-.8-3.2-2.8-10.9a.63.63%200%2000-.6-.5h-.6l-1.1-.9h-1.9l-.3-2a4.83%204.83%200%20003.5-4.7A4.78%204.78%200%200011%202.3H10.8a4.9%204.9%200%2000-1.4%209.6l-.3%202h-1.9l-1%20.9h-.6a.74.74%200%2000-.6.5c-2%207.5-2.7%2010-3%2010.9l.3.1L4.8%2020l1.9.3.2%2015.8h1.6l.6-8.4a1.52%201.52%200%20011.5-1.4%201.5%201.5%200%20011.5%201.4l.9%208.4zm-10.9-9.6zm17.5-.1z%22%20style%3D%22isolation%3Aisolate%22%20fill%3D%22%23333%22%20opacity%3D%22.7%22/%3E%3Cpath%20d%3D%22M5.9%2013.6l1.1-.9h7.8l1.2.9%22%20fill%3D%22%23ce592c%22/%3E%3Cellipse%20cx%3D%2210.9%22%20cy%3D%2213.1%22%20rx%3D%222.7%22%20ry%3D%22.3%22%20style%3D%22isolation%3Aisolate%22%20fill%3D%22%23ce592c%22%20opacity%3D%22.5%22/%3E%3Cpath%20d%3D%22M20.6%2026.1l-2.9-11.3a1.71%201.71%200%2000-1.6-1.2H5.699999999999999a1.69%201.69%200%2000-1.5%201.3l-3.1%2011.3a.61.61%200%2000.3.7l1.1.4a.61.61%200%2000.7-.3l2.7-6.7.2%2016.8h3.6l.6-9.3a.47.47%200%2001.44-.5h.06c.4%200%20.4.2.5.5l.6%209.3h3.6L15.7%2020.3l2.5%206.6a.52.52%200%2000.66.31l1.2-.4a.57.57%200%2000.5-.7z%22%20fill%3D%22%23fdbf2d%22/%3E%3Cpath%20d%3D%22M7%2013.6l3.9%206.7%203.9-6.7%22%20style%3D%22isolation%3Aisolate%22%20fill%3D%22%23cf572e%22%20opacity%3D%22.6%22/%3E%3Ccircle%20cx%3D%2210.9%22%20cy%3D%227%22%20r%3D%225.9%22%20fill%3D%22%23fdbf2d%22/%3E%3C/svg%3E" alt="Street View Pegman Control" style="height: 30px; width: 30px; position: absolute; transform: translate(-50%, -50%); pointer-events: none;"><img src="data:image/svg+xml,%3Csvg%20xmlns%3D%22http%3A//www.w3.org/2000/svg%22%20viewBox%3D%220%200%2024%2038%22%3E%3Cpath%20d%3D%22M22%2026.6l-2.9-11.3a2.78%202.78%200%2000-2.4-2l-.7-.5a6.82%206.82%200%20002.2-5%206.9%206.9%200%2000-13.8%200%207%207%200%20002.2%205.1l-.6.5a2.55%202.55%200%2000-2.3%202s-3%2011.1-3%2011.2v.1a1.58%201.58%200%20001%201.9l1.2.4a1.63%201.63%200%20001.9-.9l.8-2%20.2%2012.8h11.3l.2-12.6.7%201.8a1.54%201.54%200%20001.5%201%201.09%201.09%200%2000.5-.1l1.3-.4a1.85%201.85%200%2000.7-2zm-1.2.9l-1.2.4a.61.61%200%2001-.7-.3l-2.5-6.6-.2%2016.8h-9.4L6.6%2021l-2.7%206.7a.52.52%200%2001-.66.31l-1.1-.4a.52.52%200%2001-.31-.66l3.1-11.3a1.69%201.69%200%20011.5-1.3h.2l1-.9h2.3a5.9%205.9%200%20113.2%200h2.3l1.1.9h.2a1.71%201.71%200%20011.6%201.2l2.9%2011.3a.84.84%200%2001-.4.7z%22%20fill%3D%22%23333%22%20fill-opacity%3D%22.2%22/%3E%26quot%3B%3C/svg%3E" alt="Pegman is on top of the Map" style="height: 30px; width: 30px; position: absolute; transform: translate(-50%, -50%); pointer-events: none; display: none;"><img alt="Street View Pegman Control" src="data:image/svg+xml,%3Csvg%20xmlns%3D%22http%3A//www.w3.org/2000/svg%22%20viewBox%3D%220%200%2040%2050%22%3E%3Cpath%20d%3D%22M34-30.4l-2.9-11.3a2.78%202.78%200%2000-2.4-2l-.7-.5a6.82%206.82%200%20002.2-5%206.9%206.9%200%2000-13.8%200%207%207%200%20002.2%205.1l-.6.5a2.55%202.55%200%2000-2.3%202s-3%2011.1-3%2011.2v.1a1.58%201.58%200%20001%201.9l1.2.4a1.63%201.63%200%20001.9-.9l.8-2%20.2%2012.8h11.3l.2-12.6.7%201.8a1.54%201.54%200%20001.5%201%201.09%201.09%200%2000.5-.1l1.3-.4a1.85%201.85%200%2000.7-2zm-1.2.9l-1.2.4a.61.61%200%2001-.7-.3L28.4-36l-.2%2016.8h-9.4L18.6-36l-2.7%206.7a.52.52%200%2001-.66.31l-1.1-.4a.52.52%200%2001-.31-.66l3.1-11.3a1.69%201.69%200%20011.5-1.3h.2l1-.9h2.3a5.9%205.9%200%20113.2%200h2.3l1.1.9h.2a1.71%201.71%200%20011.6%201.2l2.9%2011.3a.84.84%200%2001-.4.7zM34%2029.6l-2.9-11.3a2.78%202.78%200%2000-2.4-2l-.7-.5a6.82%206.82%200%20002.2-5%206.9%206.9%200%2000-13.8%200%207%207%200%20002.2%205.1l-.6.5a2.55%202.55%200%2000-2.3%202s-3%2011.1-3%2011.2v.1a1.58%201.58%200%20001%201.9l1.2.4a1.63%201.63%200%20001.9-.9l.8-2%20.2%2012.8h11.3l.2-12.6.7%201.8a1.54%201.54%200%20001.5%201%201.09%201.09%200%2000.5-.1l1.3-.4a1.85%201.85%200%2000.7-2zm-1.2.9l-1.2.4a.61.61%200%2001-.7-.3L28.4%2024l-.2%2016.8h-9.4L18.6%2024l-2.7%206.7a.52.52%200%2001-.66.31l-1.1-.4a.52.52%200%2001-.31-.66l3.1-11.3a1.69%201.69%200%20011.5-1.3h.2l1-.9h2.3a5.9%205.9%200%20113.2%200h2.3l1.1.9h.2a1.71%201.71%200%20011.6%201.2l2.9%2011.3a.84.84%200%2001-.4.7z%22%20fill%3D%22%23333%22%20fill-opacity%3D%22.2%22/%3E%3Cpath%20d%3D%22M15.4%2038.8h-4a1.64%201.64%200%2001-1.4-1.1l-3.1-8a.9.9%200%2001-.5.1l-1.4.1a1.62%201.62%200%2001-1.6-1.4L2.3%2015.4l1.6-1.3a6.87%206.87%200%2001-3-4.6A7.14%207.14%200%20012%204a7.6%207.6%200%20014.7-3.1A7.14%207.14%200%200112.2%202a7.28%207.28%200%20012.3%209.6l2.1-.1.1%201c0%20.2.1.5.1.8a2.41%202.41%200%20011%201s1.9%203.2%202.8%204.9c.7%201.2%202.1%204.2%202.8%205.9a2.1%202.1%200%2001-.8%202.6l-.6.4a1.63%201.63%200%2001-1.5.2l-.6-.3a8.93%208.93%200%2000.5%201.3%207.91%207.91%200%20001.8%202.6l.6.3v4.6l-4.5-.1a7.32%207.32%200%2001-2.5-1.5l-.4%203.6zm-10-19.2l3.5%209.8%202.9%207.5h1.6V35l-1.9-9.4%203.1%205.4a8.24%208.24%200%20003.8%203.8h2.1v-1.4a14%2014%200%2001-2.2-3.1%2044.55%2044.55%200%2001-2.2-8l-1.3-6.3%203.2%205.6c.6%201.1%202.1%203.6%202.8%204.9l.6-.4c-.8-1.6-2.1

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