<!-- Introduction --><div class="feature-text"><h2> Your new role</h2><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">As our new Senior Order to Cash Administrator, you will play a vital role within our finance team, ensuring the accuracy and efficiency of customer payment processes across the group, covering Card, Cash and Finance channels, while contributing to ongoing process improvements and system enhancements.</p><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">This is a hybrid role based at our Doncaster Group Support Centre, with 3 days a week onsite.</p></div><!-- Responsibilities --><div><h3>What you'll be doing</h3><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">In this role, you’ll be:</p><ul style="margin:10px 0px 15px 20px;padding:0px 0px 0px 20px;"><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">Managing and reconciling customer payments across the group including Card, Cash and Finance methods to maintain clean and accurate records.</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">Producing insightful weekly and monthly reports, collaborating with retail teams to communicate findings and drive corrective actions as needed.</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">Reviewing and processing customer refunds via multiple channels, ensuring transactions are accurately reconciled and documented.</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">Supporting month-end close activities to guarantee the integrity and accuracy of financial accounts.</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">Prioritising your workload efficiently throughout the day to meet all SLA requirements and deliver on-time results.</li></ul></div><!-- Ideal Candidate --><div><h3>The role is for you if...</h3><ul style="margin:10px 0px 15px 20px;padding:0px 0px 0px 20px;"><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">You have strong Excel and Google Sheets skills, using advanced functions to manage, analyse and validate large data sets.</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">You are highly analytical, with excellent problem-solving abilities, meticulous attention to detail and a strong focus on accuracy.</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">You communicate effectively, both written and verbally, and can collaborate clearly across teams and stakeholders.</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">You are adept at time management, able to work well under pressure and meet tight deadlines with composure.</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">You bring self-motivation, flexibility and exceptional organisational, planning and administrative capabilities.</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">You have experience with bank reconciliation or sales ledger processes</li></ul></div><!-- Package Description --><div><h3>About DFS</h3><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">We’re home to DFS, Sofology, and The Sofa Delivery Company - three distinctive brands with a shared mission to bring great design and comfort into every home, affordably, responsibly, and sustainably.</p><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">At DFS Group, everyone plays a part. Whether you’re supporting our brands or serving our customers, you’re helping shape the future of furniture retail. Each brand has its own identity and creative direction, but we’re united by a culture that puts people and purpose at the heart of everything we do.</p><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;"><br style="margin:0px;padding:0px;"></p><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Everyone Welcome</p><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Across our Group, we're committed to a culture where everyone feels welcome, valued, and can thrive at work. We celebrate diverse voices, champion inclusion, and support each other through our growing colleague networks. We invest in partnerships that drive change, from supporting Doncaster Pride and introducing the Hidden Disabilities Sunflower, to partnering with Carers UK and developing leaders with Diversity in Retail.&nbsp;</p><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">We're proud to be an equal opportunities employer, committed to building a workplace that reflects the communities we serve. So, if your experience doesn't quite match the specification, we'd still really love to hear from you</p><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;"><br style="margin:0px;padding:0px;"></p></div><!-- About the Company --><div><h3>DFS Benefits</h3><ul style="margin:10px 0px 15px 20px;padding:0px 0px 0px 20px;"><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">Potential Annual Bonus Scheme: Contribute to our success and get rewarded for it</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">Growth and Training: Learn new skills and develop your career with us</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">Leave: Enjoy a great holiday allowance, with the option to buy 5 extra days. Take advantage of our enhanced leave for Maternity, Paternity, Shared Parental, and Adoption, plus a paid volunteering day each year</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">Discounts: Get 30% off DFS and Sofology products for yourself, plus discounts for friends and family - and savings at big brands like Sainsbury’s, ASOS, and IKEA</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">Wellbeing Perks: Access healthcare services, an Employee Assistance Programme, and discounted gym memberships</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">Pension and Savings: Join our Group Pension and Sharesave schemes</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">Life Assurance &amp; Sick Pay: Peace of mind with Life Assurance and Company Sick Pay</li></ul></div><!-- Apply Button --><a href="https://apply.dfscareers.co.uk/members/?j=2723&amp;lang=en&amp;" class="btn btn-apply apply_bottom">Apply<i class="fas fa-chevron-right"></i></a>