<!-- Introduction --><div class="feature-text"><h2> Your new role</h2><p style="margin:0px;font-size:inherit;padding:5px 0px;"><strong style="font-weight:700;">General Purpose:</strong></p><p style="margin:0px;font-size:inherit;padding:5px 0px;">Reporting to the Head of Business Technology, the Technology Business Partner (ITBP) serves as the strategic interface and key liaison between the IT department and assigned business units. The core purpose of this role is to align technology solutions with business strategy, drive value from IT investments, and manage the relationship to ensure technology effectively supports and enables business objectives. The ITBP acts as a trusted advisor to the business, providing strategic consulting on technology-related initiatives and bridging the gap between business needs and technical solutions.</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"><strong style="font-weight:700;">Key Responsibilities:</strong></p><ul style="margin-top:0px;margin-bottom:10px;"><li style="font-size:inherit;"><p style="margin:0px;font-size:inherit;padding:5px 0px;"><strong style="font-weight:700;">Strategic Relationship Management:</strong></p></li><li style="font-size:inherit;"><p style="margin:0px;font-size:inherit;padding:5px 0px;">Build and maintain strong, collaborative relationships with business leaders and key stakeholders, acting as the primary IT point of contact for strategic initiatives.</p></li><li style="font-size:inherit;"><p style="margin:0px;font-size:inherit;padding:5px 0px;">Understand business challenges, opportunities, and strategic goals to proactively identify and propose technology solutions.</p></li><li style="font-size:inherit;"><p style="margin:0px;font-size:inherit;padding:5px 0px;"><strong style="font-weight:700;">Strategy &amp; Roadmap Development:</strong></p></li><li style="font-size:inherit;"><p style="margin:0px;font-size:inherit;padding:5px 0px;">Partner with business units to co-create and develop a technology roadmap that aligns with their strategic plans and priorities.</p></li><li style="font-size:inherit;"><p style="margin:0px;font-size:inherit;padding:5px 0px;">Identify, screen, and evaluate new solution opportunities to address unmet internal and external customer needs.</p></li><li style="font-size:inherit;"><p style="margin:0px;font-size:inherit;padding:5px 0px;">Prioritize projects and initiatives based on defined criteria such as return on investment, strategic alignment, and business impact.</p></li><li style="font-size:inherit;"><p style="margin:0px;font-size:inherit;padding:5px 0px;"><strong style="font-weight:700;">Solution Delivery &amp; Project Oversight:</strong></p></li><li style="font-size:inherit;"><p style="margin:0px;font-size:inherit;padding:5px 0px;">Assist the business sponsor in creating robust business cases, defining key performance indicators (KPIs) to measure success.</p></li><li style="font-size:inherit;"><p style="margin:0px;font-size:inherit;padding:5px 0px;">Gather high-level business requirements and define project scope, collaborating with business analysts.</p></li><li style="font-size:inherit;"><p style="margin:0px;font-size:inherit;padding:5px 0px;">Collaborate with architecture, operations, and security teams to ensure proposed solutions are compliant with company standards and architectural principles.</p></li><li style="font-size:inherit;"><p style="margin:0px;font-size:inherit;padding:5px 0px;">Ensure a clean handover of project initiation documents to the Project Delivery team for execution.</p></li><li style="font-size:inherit;"><p style="margin:0px;font-size:inherit;padding:5px 0px;">Monitor solution implementation and review post-launch performance against KPIs to ensure benefits are realized.</p></li><li style="font-size:inherit;"><p style="margin:0px;font-size:inherit;padding:5px 0px;"><strong style="font-weight:700;">Governance &amp; Communication:</strong></p></li><li style="font-size:inherit;"><p style="margin:0px;font-size:inherit;padding:5px 0px;">Communicate IT decisions, priorities, and relevant project information to business stakeholders.</p></li><li style="font-size:inherit;"><p style="margin:0px;font-size:inherit;padding:5px 0px;">Manage stakeholder expectations, provide transparency on costs and value, and help resolve conflicts.</p></li><li style="font-size:inherit;"><p style="margin:0px;font-size:inherit;padding:5px 0px;">Work with service delivery managers to understand operational pain points and incorporate solutions into the technology roadmap.</p></li></ul></div><!-- Responsibilities --><div><h3>What you'll be doing</h3><p style="margin:0px;font-size:inherit;padding:5px 0px;"><strong style="font-weight:700;">Skills &amp; Competencies:</strong></p><ul style="margin-top:0px;margin-bottom:10px;"><li style="font-size:inherit;"><p style="margin:0px;font-size:inherit;padding:5px 0px;">Strategic Thinking:&nbsp;Ability to see the bigger picture and align technology with business strategy.</p></li><li style="font-size:inherit;"><p style="margin:0px;font-size:inherit;padding:5px 0px;">Stakeholder Management:&nbsp;Exceptional skills in building relationships, managing expectations, and influencing at all levels. Willingness to challenge appropriately.</p></li><li style="font-size:inherit;"><p style="margin:0px;font-size:inherit;padding:5px 0px;">Communication:&nbsp;Excellent verbal and written communication skills, with the ability to articulate complex technical concepts to non-technical audiences.</p></li><li style="font-size:inherit;"><p style="margin:0px;font-size:inherit;padding:5px 0px;">Analytical Skills:&nbsp;Strong ability to critically evaluate information, distinguish user requests from underlying needs, and make data-informed recommendations.</p></li><li style="font-size:inherit;"><p style="margin:0px;font-size:inherit;padding:5px 0px;">Leadership:&nbsp;Ability to lead and facilitate workshops, manage multiple work streams, and guide business partners.</p></li></ul><p style="margin:0px;font-size:inherit;padding:5px 0px;">Industry Awareness: Maintains up-to-date knowledge of industry and technology trends to bring external insights and recommendations.</p></div><!-- Ideal Candidate --><div><h3>The role is for you if...</h3><p style="margin:0px;font-size:inherit;padding:5px 0px;"><strong style="font-weight:700;">Experience &amp; Qualifications:</strong></p><ul style="margin-top:0px;margin-bottom:10px;"><li style="font-size:inherit;"><p style="margin:0px;font-size:inherit;padding:5px 0px;">5+ years of experience in a Business/Technology role.</p></li><li style="font-size:inherit;"><p style="margin:0px;font-size:inherit;padding:5px 0px;">Experience within Retail &amp; Finance functions is highly desirable.</p></li><li style="font-size:inherit;"><p style="margin:0px;font-size:inherit;padding:5px 0px;">Proven track record of delivering significant and complex change programs.</p></li><li style="font-size:inherit;"><p style="margin:0px;font-size:inherit;padding:5px 0px;">Experience working with project delivery teams to implement projects on time, to budget, and to quality standards.</p></li><li style="font-size:inherit;"><p style="margin:0px;font-size:inherit;padding:5px 0px;">Demonstrable experience in managing senior stakeholders and third-party suppliers.</p></li><li style="font-size:inherit;"><p style="margin:0px;font-size:inherit;padding:5px 0px;">Sound understanding of the software development lifecycle and project management frameworks.</p></li><li style="font-size:inherit;"><p style="margin:0px;font-size:inherit;padding:5px 0px;">Experience with key tools such as JIRA and Google Suite.</p></li></ul></div><!-- Apply Button --><a href="https://apply.dfscareers.co.uk/members/?j=2715&amp;lang=en&amp;" class="btn btn-apply apply_bottom">Apply<i class="fas fa-chevron-right"></i></a>