Senior Commercial Optimisation Manager (36326)

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Holland Barrett

Senior Commercial Optimisation Manager (36326)

Job description

<div class="earcuposdescription"><div class="earcuposdescriptionnote"><p><strong>Holland &amp; Barrett is growing fast - and&nbsp;we're just getting started.</strong>&nbsp;With double-digit growth for the past two years, we're on a mission to help people take control of their health and wellbeing. Backed by a bold three-year strategy, we're investing in our people, expanding our store footprint, modernising our digital platforms, and launching innovative, science-backed products. In the past year alone, we've opened&nbsp;36 new stores, refreshed&nbsp;over 320 locations, and grown our customer base by&nbsp;9%, reaching record levels of satisfaction.</p><p>Our growth isn't limited to the UK. We're expanding internationally, with strong momentum across Ireland, the Netherlands, Belgium, and beyond - driving a 19% increase in global revenues last year. At the same time, we're transforming our digital experience: replacing legacy systems, modernising our supply chain, and launching personalised wellness solutions that make it easier than ever for customers to access the support they need, wherever they are.</p><p>If you're looking to be part of a business that's growing fast, embracing innovation, and focused on making a real difference for its customers, Holland &amp; Barrett offers a unique opportunity.</p></div></div><div class="earcuposdescription"><div class="earcuposdescriptiontitle">The Role:</div><div class="earcuposdescriptionnote"><p><strong>Purpose of Role</strong></p><p>As our&nbsp;Senior Commercial Optimisation Manager, you'll play a pivotal role in delivering one of the key pillars of our transformation strategy: reducing the cost of doing business. As we evolve our operating model, this role will be central to unlocking incremental commercial value - through smarter supplier terms, strategic negotiation, and a refreshed approach to supplier partnerships.</p><p>This isn't a role for someone looking to maintain the status quo.&nbsp;It's a chance to build something from the ground up - redefining how we partner with suppliers, embedding new ways of working, and driving a commercial culture that's insight-led, collaborative, and focused on long-term strategic advantage. And as the model proves successful, there's a clear ambition to scale it internationally.</p><p><strong>What You'll Be Doing</strong></p><p><strong>Lead Supplier Value Chain Negotiations</strong> - You'll apply value chain analysis techniques to uncover hidden opportunities across the supplier lifecycle. Your focus will be on translating insight into negotiation strategies that deliver measurable value - not just short-term wins, but sustainable commercial outcomes.</p><p><strong>Coach Commercial Teams</strong> - Working closely with Category Managers and cross-functional teams, you'll embed negotiation capability, data storytelling, and value chain thinking. You'll act as a strategic coach - raising the bar on how we approach supplier conversations and commercial decision-making.</p><p><strong>Refresh Commercial Terms</strong> - You'll join at a critical moment as we refresh our supplier terms for the first time in five years. This is your chance to help define what it means to be a supplier to Holland &amp; Barrett, and to shape the commercial frameworks that underpin our partnerships.</p><p><strong>Drive Strategic Alignment</strong> - You'll influence senior stakeholders across Buying, Finance, Supply Chain, and Digital - aligning the business around shared value opportunities and supporting the execution of commercial strategies that deliver against our three-year plan.</p><p><strong>Build Capability &amp; Culture</strong> - Beyond the numbers, this role is about building a new commercial mindset. You'll help embed a culture of confident negotiation, strategic thinking, and continuous improvement - supporting our ambition to become a more agile, data-driven organisation.</p><p>This role is based in Nuneaton, and may be occasionally required to travel to other locations of H&amp;B. We support flexibility and productivity of our employees by hybrid working arrangements with minimum 2 days presence in the office</p></div></div><div class="earcuposdescription"><div class="earcuposdescriptiontitle">The Person:</div><div class="earcuposdescriptionnote"><p><strong>What skill you'll need to succeed:</strong></p><ul><li>Strong background in&nbsp;category management, buying, or procurement&nbsp;(essential)</li><li>Proven experience in&nbsp;supplier negotiations&nbsp;and understanding of&nbsp;commercial trading terms</li><li>Confident working with&nbsp;data and financials, including P&amp;L (desirable)</li><li>Skilled in&nbsp;influencing stakeholders, using&nbsp;storytelling and data&nbsp;to drive decisions</li><li>Comfortable managing&nbsp;multiple priorities&nbsp;and working cross-functionally</li><li>Experience in shaping&nbsp;value chains&nbsp;and delivering&nbsp;commercial outcomes</li></ul><p>You'll bring solid experience in&nbsp;buying, category management, or procurement, with a strong grasp of&nbsp;supplier negotiations&nbsp;and commercial trading terms. You'll be confident working with&nbsp;data and financials, influencing decisions through&nbsp;storytelling and insight, and managing multiple priorities across senior stakeholders.</p></div></div><div class="earcuposdescription"><div class="earcuposdescriptionnote"><p><span style="font-family: 'open sans', sans-serif; font-size: 10pt;"><strong>WHAT WE OFFER:</strong></span></p><p><span style="font-family: 'open sans', sans-serif; font-size: 10pt;"><strong>Wellbeing &amp; Lifestyle Benefits</strong>&nbsp;</span></p><ul><li>We offer a strong salary package and are happy to discuss how it aligns with your experience and the value you'd bring.</li><li style="font-family: 'open sans', sans-serif; font-size: 10pt;"><span style="font-family: 'open sans', sans-serif; font-size: 10pt;">Health Cash Plan&nbsp;&nbsp;</span></li><li style="font-family: 'open sans', sans-serif; font-size: 10pt;"><span style="font-family: 'open sans', sans-serif; font-size: 10pt;">Life Assurance&nbsp;</span></li><li style="font-family: 'open sans', sans-serif; font-size: 10pt;"><span style="font-family: 'open sans', sans-serif; font-size: 10pt;">Private Virtual GP&nbsp;</span></li><li style="font-family: 'open sans', sans-serif; font-size: 10pt;"><span style="font-family: 'open sans', sans-serif; font-size: 10pt;">FREE at-home blood test kit&nbsp;</span></li><li style="font-family: 'open sans', sans-serif; font-size: 10pt;"><span style="font-family: 'open sans', sans-serif; font-size: 10pt;">Holiday Purchase option&nbsp;</span></li><li style="font-family: 'open sans', sans-serif; font-size: 10pt;"><span style="font-family: 'open sans', sans-serif; font-size: 10pt;">Pension Contribution&nbsp;</span></li><li style="font-family: 'open sans', sans-serif; font-size: 10pt;"><span style="font-family: 'open sans', sans-serif; font-size: 10pt;">Access to ‘Wellhub' with gyms, studios and wellbeing apps&nbsp;</span></li></ul><p><span style="font-family: 'open sans', sans-serif; font-size: 10pt;"><strong>Discounts &amp; Savings</strong>&nbsp;</span></p><ul><li style="font-family: 'open sans', sans-serif; font-size: 10pt;"><span style="font-family: 'open sans', sans-serif; font-size: 10pt;">25% Colleague Discount with FREE Next Day Delivery&nbsp;</span></li><li style="font-family: 'open sans', sans-serif; font-size: 10pt;"><span style="font-family: 'open sans', sans-serif; font-size: 10pt;">Exclusive Discounts from a wide range of partners&nbsp;</span></li><li style="font-family: 'open sans', sans-serif; font-size: 10pt;"><span style="font-family: 'open sans', sans-serif; font-size: 10pt;">£/€50 Annual Product Allowance to spend in store&nbsp;</span></li></ul><p><span style="font-family: 'open sans', sans-serif; font-size: 10pt;"><strong>Learning &amp; Development</strong>&nbsp;</span></p><ul><li style="font-family: 'open sans', sans-serif; font-size: 10pt;"><span style="font-family: 'open sans', sans-serif; font-size: 10pt;">Access to a variety of learning opportunities, including Level 2-5 Apprenticeships, Workshops and our Digital Learning Library&nbsp;</span></li><li style="font-family: 'open sans', sans-serif; font-size: 10pt;"><span style="font-family: 'open sans', sans-serif; font-size: 10pt;">AND MORE!&nbsp;</span></li></ul></div></div><div class="earcuposdescription"><div class="earcuposdescriptionnote"><p><span style="font-family: 'open sans', sans-serif; font-size: 11pt;"><span class="ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak" dir="ltr"><em>Holland &amp; Barrett </em><em>does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland &amp; Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s).&nbsp;</em></span></span></p><p><em>&nbsp;</em></p></div></div>

Holland Barrett

Senior Commercial Optimisation Manager (36326)

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