Job description
<span xml:lang="en-GB" lang="en-GB" data-careersite-propertyid="description" class="rtltextaligneligible"><span class="jobdescription"><p><strong>London, Birmingham or Bristol</strong></p><p><strong>3 days in the office, 2 remote</strong></p><p> </p><p><strong>About EE</strong></p><p>We’re EE. We are the biggest mobile and broadband operator in the UK and we have a relationship in every second household in the country. But we’re for everyone, on any network – serving up new tech, new services, and heaps of inspiration for every aspect of your connected life.</p><p> </p><p>We’ve been awarded the UK’s best network for the last 10 years. It’s central to our vision – to be the most personal customer-focused technology company in the UK.</p><p> </p><p>That means earning a place on customers’ home screens by offering them more than ever before, whether that’s helping their home run smarter with EE Home, levelling up their play with EE Game, helping them work on their terms with EE Work, or even unleashing their kids’ learning with EE Learn. </p><p> </p><p>We’re also part of BT Group, which we’re even bigger than you might think. Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding. </p><p> </p><p>We think we’ve got something special here. We want everyone to feel proud about working at EE – and feel excited about where we’re going and what we’re going to do. Want to join in? </p><p> </p><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>Why this job matters</b></h2></div><div><p>This is an important role in driving customer relationships and delivering commercial value and growth for our Consumer business. </p><p> </p><p>The Pricing & Regulations Manager will be involved in working on a range of areas across pricing & regulation which may include: our annual pricing approach, strategic pricing opportunities, household & cross-product pricing plans, our approach to evolving regulatory requirements, and our approach to wider stakeholder engagement on pricing & regulatory areas. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>What you’ll be doing</b></h2></div><div><ul><li>You will work on a range of areas across our product lines and brands, to ensure we meet our strategic, commercial and growth ambitions, while remaining aligned with all legal & regulatory obligations. </li><li>Areas of focus will vary over time, and may include: </li></ul><p> </p><ul><li style="list-style-type:none"><ul><li>Annual price increases, including implementation of new approach as well as the price rise execution itself</li><li>Development and evolution of strategic cross product and household level pricing and frameworks</li><li>Evolution of our terms & conditions to support our pricing approach, and commercially optimal outcomes</li><li>Evolution of our pricing, policy and GTM approach for social tariffs</li><li>Ensuring our response to new and evolving regulatory requirements is optimal</li><li>Supporting Group Regulatory & Compliance functions in ensuring that we are fully compliant with all legal & regulation requirements.</li><li>Supporting internal and external audit processes as required </li></ul></li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>The skills and experience you will have under your belt</b></h2></div><div><p><strong>Must have: -</strong></p><ul><li>Great cross-functional collaboration skills</li><li>Ability to translate our strategic goals and intent into actionable plans for our business</li><li>Bold and confident thinking, challenging the status quo where appropriate</li><li>Ability to quickly establish credibility and build strong working relationships with stakeholders pan Consumer</li><li>Demonstrable professionalism with a proven ability to operate in a complex, fast paced matrixed business environment.</li><li>Proven ability in making things happen – translate solutions into creation and delivery of practical and workable marketing plans that have a commercial / business impact.</li><li>Able to deal with ambiguity, identify resources to implement and determine pragmatic solutions</li><li>Strong commercial acumen</li></ul><p> </p><p><strong>Would be good to have: -</strong></p><ul><li>Previous experience in the Telco sector</li><li>Experience of pricing strategies & levers, and customer level and household level thinking and strategies</li><li>Experience of regulatory and legal landscape within the telco sector</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>Benefits</b></h2></div><div><ul><li>Annual on target bonus 10% (based on both personal and company performance)</li><li>BT Pension scheme; minimum 5% employee contribution, BT contribution 10%</li><li>25 days annual leave + 8 bank holidays with the option to buy up to one week's work of your contracted hours. This will also increase with service.</li><li>2 weeks carer’s leave</li><li>From January 2025, all parents welcoming a new child will be eligible for our new Family Leave policy. You will receive 18 weeks at full pay, eight weeks at half pay and 26 weeks at the statutory rate. It is for all parents, no matter how your family is made.</li><li>Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.</li><li>Life Assurance (4 x life cover pay)</li><li>Exclusive colleague discounts on our latest and greatest BT broadband packages</li><li>50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans.</li><li>My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers.</li><li>Discounted EE TV including TNT Sport and the NOW Entertainment membership.</li><li>Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.</li><li>Volunteering days so you can give back to your local community.</li><li>Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV.’</li><li>24/7 private virtual GP appointments for UK colleagues</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>Our leadership standards</b></h2></div><div><p><span style="font-size:18.0px"><b>Looking in:</b></span><br><b>Leading inclusively and Safely</b><br>I inspire and build trust through self-awareness, honesty and integrity.<br><b>Owning outcomes</b><br>I take the right decisions that benefit the broader organisation.</p><p><span style="font-size:18.0px"><b>Looking out:</b></span><br><b>Delivering for the customer</b><br>I execute brilliantly on clear priorities that add value to our customers and the wider business.<br><b>Commercially savvy</b><br>I demonstrate strong commercial focus, bringing an external perspective to decision-making.</p><p><span style="font-size:18.0px"><b>Looking to the future:</b></span><br><b>Growth mindset</b><br>I experiment and identify opportunities for growth for both myself and the organisation.<br><b>Building for the future</b><br>I build diverse future-ready teams where all individuals can be at their best.</p></div></div></div><p>We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’ </p><p>We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development. </p><p> </p><p><b>A FEW POINTS TO NOTE:</b></p><p>Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.</p><p>We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.</p><p><b>DON'T MEET EVERY SINGLE REQUIREMENT?</b></p><p>Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.</p></span></span>
