You’ll play a key role in creating a fun, welcoming retail environment while ensuring shelves are well-stocked, displays are attractive, and company sales targets are met. You’ll drive sales and deliver exceptional customer service by engaging with customers, understanding their needs, and recommending appropriate toys and products.<br> <br>Responsibilities include:<ul><li>Greet customers warmly, offer assistance, and provide knowledgeable recommendations based on the age, interests, and needs of the child or gift recipient.</li><li>Meet or exceed individual and store sales targets through effective upselling, cross-selling, and promotional initiatives. Promote Webbs club card.</li><li>Process sales transactions efficiently, handling cash and card payments accurately. Process refunds or exchanges, and issue receipts where necessary.</li><li>Ensure shelves are well-stocked and products are attractively displayed. Assist with stock replenishment, inventory counts, and receiving deliveries.</li><li>Set up and maintain engaging, themed displays that reflect current promotions, holidays, or seasonal events.</li><li>Handle customer concerns or queries professionally, escalating issues to a manager when necessary.</li><li>Work cooperatively with colleagues and management to support store operations and ensure a positive customer experience.</li><li>Maintain a tidy, safe shopping environment, ensuring toys are stored appropriately and aisles are clear.</li></ul>The successful candidate will have:<ul><li>Experience of promoting and demonstrating products, upselling, and meeting sales targets in a retail environment.</li><li>Ability to create a ‘magical’ environment for customers of all ages through fun interactions</li><li>A friendly, approachable, and enthusiastic with a genuine desire to help customers and create a fun shopping experience.</li><li>Experiencing of merchandising and creating visually exciting displays.</li></ul>Full time permanent role working 37.5 hours per week which will include working weekends.<br> <br>The roles are based at our store in Wychbold and so you must live within a reasonable commuting distance.<br> <br>Our reward package includes a generous benefits package including colleague discounts, life insurance, pension scheme and free parking.<br><br>If you'd like to join our fun, friendly Webbs team then please click apply now or send your CV to <a href="mailto:jobs@webbs.co.uk">jobs@webbs.co.uk</a><br> <br><a class="button" title="This opens up in a new window" href="https://webbsdirect.co.uk/images/pdf/Webbs-Application-Form-2020.pdf">Apply Now</a><br> <div class="mt2 f-14 f-color1 ptb0-5 f-brand-persist-links bd-color5 bd-toponly f-italic">By <a class="decor-persist f-bold" href="https://www.webbsdirect.co.uk/jobs/?author=1">Webbs </a></div><div class="mb f-14 f-color1 ptb f-brand-persist-links"><span class="f-bold mr0-5"></span> <span class="mlr0-5 inline-block f-bold">|</span><a class="decor-persist" href="https://www.webbsdirect.co.uk/jobs/?tags=wychbold">Wychbold</a></div><div class="mtb"><div class="addthissharingtoolbox inline-block"></div></div>