<div class="container-fluid iCIMSJobsTable"><div class="row"><div class="col-xs-12 title"><div id="iCIMSHeader" tabindex="-1"><h1 class="iCIMSHeader axiom0-0 axiom-scraped-0">Urban Outfitters Department Manager - Manchester Trafford Centre (NEW STORE)</h1></div></div><div class="col-xs-6 header left"><span class="sr-only field-label">Location </span><span class=" axiom1-0 axiom-scraped-1">UK-Manchester</span></div><div class="col-xs-6 header right"><span class="sr-only field-label">ID</span><span>2025-17217</span></div><div class="col-xs-12 additionalFields"><dl class="iCIMSJobHeaderGroup"><div class="iCIMSJobHeaderTag"><dt class="iCIMSJobHeaderField">Job Family</dt><dd class="iCIMSJobHeaderData"><span>Stores</span></dd></div><div class="iCIMSJobHeaderTag"><dt class="iCIMSJobHeaderField">Employee Type</dt><dd class="iCIMSJobHeaderData"><span>Regular</span></dd></div><div class="iCIMSJobHeaderTag"><dt class="iCIMSJobHeaderField">Position Type</dt><dd class="iCIMSJobHeaderData"><span>Full-Time</span></dd></div></dl></div></div></div><h2 class="iCIMSInfoMsg iCIMSInfoFieldJob">Location</h2><div class="iCIMSInfoMsg iCIMSInfoMsgJob"><div class="iCIMSExpandableContainer"><div class="iCIMSExpandableText"><p style="font-size:13px;font-family:verdana">This position is located at Trafford Centre, Manchester, , M178AA United Kingdom</p></div></div></div><h2 class="iCIMSInfoMsg iCIMSInfoFieldJob">Role Summary</h2><div class="iCIMSInfoMsg iCIMSInfoMsgJob"><div class="iCIMSExpandableContainer"><div class="iCIMSExpandableText"><p style="margin: 0px;">The main objective of this role is to assume total department accountability for sales, service profitability and loss prevention. To achieve a department environment that fosters creativity and inspires the Urban Outfitters customer. Ensure appropriate feedback and guidance is given in order to execute employee development. To assist senior management with all general store operations that falls within their sphere of responsibility. Participate in building community relationships that directly reflect the Urban culture. To uphold the Urban Outfitters “Peers Teaching Peers” philosophy.</p></div></div></div><h2 class="iCIMSInfoMsg iCIMSInfoFieldJob">What You'll Be Doing</h2><div class="iCIMSInfoMsg iCIMSInfoMsgJob"><div class="iCIMSExpandableContainer"><div class="iCIMSExpandableText"><p style="margin: 0px;"><strong>People:</strong></p><ul><li>Recruit, motivate, develop and lead a store team</li><li>Manage all aspects of performance development within the department team (Performance Appraisals, Individual Development Plans, Coaching and Counselling and Disciplinary actions)</li><li>Recognise and develop talented individuals for advancement and growth within the organisation</li><li>Uphold Company standards and act as a positive role model to others</li></ul><p style="margin: 0px;"><strong>&nbsp;</strong></p><p style="margin: 0px;"><strong>Leadership &amp; Communication:</strong></p><ul><li>Inspire, motivate and encouraging teamwork among the team</li><li>Conduct productive daily meetings to ensure that goals are met</li><li>Effectively delegate projects while at the same time allowing others the creativity to succeed by making their own decisions</li><li>Possess excellent communication skills in both written and verbal form</li></ul><p style="margin: 0px;"><strong>&nbsp;</strong></p><p style="margin: 0px;"><strong>Managing the Environment:</strong></p><ul><li>Oversee all levels of customer service by setting daily goals and expectations to create a positive store environment</li><li>Exhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and time management</li><li>Achieve Company-average mystery shop results by uphold the Company’s mystery shop standards</li></ul><p style="margin: 0px;">&nbsp;</p><p style="margin: 0px;"><strong>Operations:</strong></p><ul><li>Perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures</li><li>Achieve the store stock loss goals by overseeing adherence to loss prevention practices</li><li>Assist in upholding Company Health &amp; Safety regulations at all times in order to protect employees and customers against accidents and incidents</li></ul><p style="margin: 0px;"><strong>&nbsp;</strong></p><p style="margin: 0px;"><strong>Merchandising &amp; Display:</strong></p><ul><li>Manage all aspects of the assigned department in collaboration with the Visual Merchandising Manager with regard to: training, shipment placement, markdowns, transfers, merchandising and store standards</li><li>Understand and interpret current fashion trends in local markets in order to generate creative solutions</li><li>Take an active role in ensuring floor sets for the department are well organised and scheduled appropriately</li></ul><p style="margin: 0px;">&nbsp;</p><p style="margin: 0px;"><strong>Commercial Awareness:</strong></p><ul><li>Maximise departmental sales through analytical and creative management of merchandise from receipt to sales</li><li>Utilise Company reports to react to trends and drive business</li><li>Stay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community</li><li>Manage stock levels appropriately (taking into consideration the store environment) through the understanding of relevant reports and market trends</li><li>Demonstrate entrepreneurial skills to achieve and exceed store targets</li></ul></div></div></div><h2 class="iCIMSInfoMsg iCIMSInfoFieldJob">What You'll Need</h2><div class="iCIMSInfoMsg iCIMSInfoMsgJob"><div class="iCIMSExpandableContainer"><div class="iCIMSExpandableText"><ul><li>Experience in a management role working in a fast paced, high volume fashion retail environment</li><li>Demonstrates strong operational skills</li><li>An understanding of the Urban Outfitters culture and its appeal to the local market</li><li>Ability to drive sales through excellent service, strong visual presentation, and a full understanding of the business</li></ul></div></div></div><h2 class="iCIMSInfoMsg iCIMSInfoFieldJob">The Perks</h2><div class="iCIMSInfoMsg iCIMSInfoMsgJob"><div class="iCIMSExpandableContainer"><div class="iCIMSExpandableText"><p style="margin: 0px;">&nbsp;&nbsp;</p><p style="margin: 0px;"><strong>Work Life Balance:</strong></p><ul><li>‘Life Leave’ - one day a year to take time off for those big events in life, in addition to your annual leave entitlement</li></ul><p style="margin: 0px;">&nbsp;</p><p style="margin: 0px;"><strong>Wellbeing:</strong></p><ul><li>Employee Assistance program to support with mental, physical and financial health</li><li>Discount off external gym memberships</li><li>Private Medical Insurance for eligible employees</li></ul><p style="margin: 0px;">&nbsp;</p><p style="margin: 0px;"><strong>Employee Discounts:</strong></p><ul><li>Up to 40% employee discount at all URBN Brands&nbsp;</li></ul><p style="margin: 0px;">&nbsp;</p><p style="margin: 0px;"><strong>Travel:</strong></p><ul><li>Season ticket loan for eligible employees</li><li>Cycle to work scheme for eligible employees</li></ul><p style="margin: 0px;">&nbsp;</p><p style="margin: 0px;"><strong>Continued Development:</strong></p><ul><li>We offer structured support within the business alongside continued learning and development</li></ul><p style="margin: 0px;"><span style="color: #ffffff;">#UrbanEU&nbsp;</span></p></div></div></div><h2 class="iCIMSInfoMsg iCIMSInfoFieldJob">Equal Opportunity Statement</h2><div class="iCIMSInfoMsg iCIMSInfoMsgJob"><div class="iCIMSExpandableContainer"><div class="iCIMSExpandableText"><p style="font-size:13px;font-family:verdana">URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.</p></div></div></div><div class="iCIMSJobOptions"><h2 class="iCIMSSubHeader iCIMSSubHeaderJob">Options</h2><div id="jobOptionsMobile" class="iCIMSJobOptionsMobile iCIMSJobOptionsMobileOptions3"><a href="https://stores-eu-urbn.icims.com/jobs/17217/urban-outfitters-department-manager---manchester-trafford-centre-%28new-store%29/job?mode=apply&amp;apply=yes&amp;iniframe=1&amp;hub=15&amp;hashed=-1834381852" class="iCIMSAnchor iCIMSActionButton iCIMSApplyOnlineButton iCIMSPrimaryButton" title="Apply"><div class="iCIMSActionButtonText"><span class="iCIMSLongLabel">Apply</span><span class="iCIMSShortLabel">Apply</span></div></a><a onclick="showSocialOptions(); return false" id="mobileShowSocialOptionsButton" href="#" class="iCIMSAnchor iCIMSActionButton iCIMSJobShareButton" title="Share"><div class="iCIMSActionButtonText"><span class="iCIMSShortLabel">Share</span></div></a><a href="https://stores-eu-urbn.icims.com/jobs/17217/urban-outfitters-department-manager---manchester-trafford-centre-%28new-store%29/referral?iniframe=1&amp;hub=15&amp;hashed=-625912878" class="iCIMSAnchor iCIMSActionButton iCIMSSecondaryButton" title="Submit a Referral"><div class="iCIMSActionButtonText"><span class="iCIMSLongLabel">Submit a Referral</span><span class="iCIMSShortLabel">Refer</span></div></a></div><div id="jobSocialOptions" class="iCIMSjobSocialOptions"><div id="jobSocialOptionsErrMsg" class="iCIMSMessage iCIMSErrorMessage iCIMSGenericMessage NoDisplay">Sorry the Share function is not working properly at this moment. 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