<h3>Company Description</h3><p>Flannels is the ultimate luxury fashion destination for men and women, showcasing a curated selection of over 200 global designer and contemporary brands. Known for timeless style and attention to detail, we deliver an elegant, modern luxury experience—both in-store and online.</p><p>As a <strong>Sales Assistant</strong>, you’ll deliver a premium shopping experience, connecting with customers, offering expert product guidance, and helping maintain our luxury standards on the shop floor. You’ll play a vital part in creating a warm, stylish, and customer-focused environment from the moment we open.</p><p><strong>What You’ll Get</strong></p><ul><li>Competitive Pay</li><li>Staff Discount across all Frasers Group brands</li><li>Progression Opportunities across our fast-growing retail network</li><li>Premium Working Environment in a new, luxury retail space</li><li>Training and Development to help you succeed</li></ul><h3>Job Description</h3><ul><li>Greet all customers with warmth, confidence, and professionalism.</li><li>Ask open-ended questions to understand customer needs.</li><li>Recommend and locate suitable products, staying up to date on current collections and trends.</li><li>Share information about in-store promotions and loyalty benefits.</li><li>Handle cash and card transactions accurately.</li><li>Maintain a high standard of store presentation and cleanliness.</li><li>Support replenishment and ensure the shop floor is ready for trading each day.</li><li>Deliver consistent, high-level customer service in line with the Flannels brand.</li><li>Actively offer add-ons and alternative product suggestions where appropriate.</li><li>Ensure full compliance with all Flannels policies and procedures.</li></ul><h3>Qualifications</h3><ul><li>Confident, enthusiastic, and motivated to deliver results.</li><li>Excellent communication and interpersonal skills.</li><li>Customer-focused, with a passion for delivering exceptional service.</li><li>Team player who thrives in a fast-paced retail environment.</li><li>Reliable, flexible, and willing to adapt to changing business needs.</li><li>Fashion-aware with a strong interest in designer and contemporary brands.</li></ul><h3>Additional Information</h3><p>At&nbsp;Flannels, we live by our core values:</p><ul><li><strong>Think Without Limits</strong> – Move fast, take bold action, and bring the team along with you.</li><li><strong>Own It and Back Yourself</strong> – Take responsibility for your role, master the basics, and drive results.</li><li><strong>Be Relevant</strong> – Stay connected to our people, our partners, and the planet.</li></ul><p>This is a <strong>zero-hour contract</strong>. Working hours will vary and are not guaranteed each week.</p><p>Due to high interest in this role<strong>, </strong>we may close the vacancy early.<strong> </strong>We encourage you to apply as soon as possible to avoid disappointment.</p>