Business Partnering & Commercial Finance Manager - Engineering and Compensation

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EE

Business Partnering & Commercial Finance Manager - Engineering and Compensation

Job description

<span xml:lang="en-GB" lang="en-GB" data-careersite-propertyid="description" class="rtltextaligneligible"><span class="jobdescription"><p><span style="font-family:arial, helvetica, sans-serif" class=" axiom1-1 axiom-scraped-1"><strong>Closing Date: Monday 1st September 2025</strong></span></p><p>&nbsp;</p><p><span style="font-family:arial, helvetica, sans-serif" class=" axiom1-2 axiom-scraped-1"><strong>About EE</strong></span></p><p><span style="font-family:arial, helvetica, sans-serif" class=" axiom1-3 axiom-scraped-1">We’re EE. We are the biggest mobile and broadband operator in the UK and we have a relationship in every second household in the country. But we’re for everyone, on any network – serving up new tech, new services, and heaps of inspiration for every aspect of your connected life.</span></p><p>&nbsp;</p><p><span style="font-family:arial, helvetica, sans-serif" class=" axiom1-4 axiom-scraped-1">We’ve been awarded the UK’s best network for the last 10 years. It’s central to our vision – to be the most personal customer-focused technology company in the UK.</span></p><p>&nbsp;</p><p><span style="font-family:arial, helvetica, sans-serif" class=" axiom1-5 axiom-scraped-1">That means earning a place on customers’ home screens by offering them more than ever before, whether that’s helping their home run smarter with EE Home, levelling up their play with EE Game, helping them work on their terms with EE Work, or even unleashing their kids’ learning with EE Learn.&nbsp;</span></p><p>&nbsp;</p><p><span style="font-family:arial, helvetica, sans-serif" class=" axiom1-6 axiom-scraped-1">We’re also part of BT Group, which we’re even bigger than you might think. Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.&nbsp;</span></p><p>&nbsp;</p><p><span style="font-family:arial, helvetica, sans-serif" class=" axiom1-7 axiom-scraped-1">We think we’ve got something special here. We want everyone to feel proud about working at EE – and feel excited about where we’re going and what we’re going to do. Want to join in?&nbsp;</span></p><p>&nbsp;</p><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>Why this role matters</b></h2></div><div><p><span style="font-family:arial, helvetica, sans-serif">This job is critical in supporting the Consumer division to ensure that contact centre operations are effectively and efficiently identifying the correct engineer to resolve customer issues 1st time, contributing to our aim of Number 1 for Service.</span></p><p>&nbsp;</p><p><span style="font-family:arial, helvetica, sans-serif">You will have ownership of revenue leakage through Credits and Goodwill targets, driving reduction in credit per call handled metrics and implementing targets for the operation.</span></p><p>&nbsp;</p><p><span style="font-family:arial, helvetica, sans-serif">Working with the Senior Finance Manger this role will identify operational efficiency opportunities, review Business Cases (including Simplify) to ensure we continue to reduce Engineering costs and reduce revenue leakage.</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>What you'll be doing</b></h2></div><div><ul><li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Commercial business partner to the Senior Business Partnering &amp; Commercial Finance Manager</span></li><li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Wholly responsible for the recommendation of budget EBITDA Engineering targets and production of the budget.</span></li><li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Accountable for the reporting, monthly forecasting and tracking of financial performance of the Engineering &amp; Compensation areas.</span></li><li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Develop cost driver models to articulate variances to budget via operational metrics to drive efficiency.</span></li><li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Compare and contrast across brands and within brands to highlight areas of inefficiency.</span></li><li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Highlight any risks and opportunities to financial targets.</span></li><li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Owner of business case sign-off.</span></li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>Benefits</b></h2></div><div><ul type="disc"><li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">10% on target bonus​</span></li><li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%​</span></li><li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">From January 2025, equal family leave: &nbsp;receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.​</span></li><li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.​</span></li><li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">25 days annual leave (not including bank holidays), increasing with service​</span></li><li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">24/7 private virtual GP appointments for UK colleagues​</span></li><li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">2 weeks carer’s leave ​</span></li><li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">World-class training and development opportunities​</span></li><li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Option to join BT Shares Saving schemes.​</span></li></ul></div></div></div><p><span style="font-family:arial, helvetica, sans-serif" class=" axiom1-8 axiom-scraped-1">We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’&nbsp;</span></p><p><span style="font-family:arial, helvetica, sans-serif" class=" axiom1-9 axiom-scraped-1">We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.</span></p><p>&nbsp;</p><p><span style="font-family:arial, helvetica, sans-serif" class=" axiom1-10 axiom-scraped-1"><strong>A FEW POINTS TO NOTE:</strong></span></p><p><span style="font-family:arial, helvetica, sans-serif" class=" axiom1-11 axiom-scraped-1">Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.</span></p><p><span style="font-family:arial, helvetica, sans-serif" class=" axiom1-12 axiom-scraped-1">We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.</span></p><p><span style="font-family:arial, helvetica, sans-serif" class=" axiom1-13 axiom-scraped-1"><strong>DON'T MEET EVERY SINGLE REQUIREMENT?</strong></span></p><p><span style="font-family:arial, helvetica, sans-serif" class=" axiom1-14 axiom-scraped-1">Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.</span></p></span></span>

EE

Business Partnering & Commercial Finance Manager - Engineering and Compensation

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