<div class="container-fluid iCIMSJobsTable"><div class="row"><div class="col-xs-12 title"><div id="iCIMSHeader" tabindex="-1"><h1 class="iCIMSHeader axiom0-0 axiom-scraped-0">Anthropologie Keyholder - Leeds, Victoria Gate</h1></div></div><div class="col-xs-6 header left"><span class="sr-only field-label">Location </span><span class=" axiom1-0 axiom-scraped-1">UK-Victoria Leeds</span></div><div class="col-xs-6 header right"><span class="sr-only field-label">ID</span><span>2025-19270</span></div><div class="col-xs-12 additionalFields"><dl class="iCIMSJobHeaderGroup"><div class="iCIMSJobHeaderTag"><dt class="iCIMSJobHeaderField">Job Family</dt><dd class="iCIMSJobHeaderData"><span>Stores</span></dd></div><div class="iCIMSJobHeaderTag"><dt class="iCIMSJobHeaderField">Employee Type</dt><dd class="iCIMSJobHeaderData"><span>Regular</span></dd></div><div class="iCIMSJobHeaderTag"><dt class="iCIMSJobHeaderField">Position Type</dt><dd class="iCIMSJobHeaderData"><span>Part-Time</span></dd></div></dl></div></div></div><h2 class="iCIMSInfoMsg iCIMSInfoFieldJob">Location</h2><div class="iCIMSInfoMsg iCIMSInfoMsgJob"><div class="iCIMSExpandableContainer"><div class="iCIMSExpandableText"><p style="font-size:13px;font-family:verdana">This position is located at 26 Eastgate, Victoria Leeds, , LS27JL United Kingdom</p></div></div></div><h2 class="iCIMSInfoMsg iCIMSInfoFieldJob">Role Summary</h2><div class="iCIMSInfoMsg iCIMSInfoMsgJob"><div class="iCIMSExpandableContainer"><div class="iCIMSExpandableText"><p style="margin: 0px;">A Key Holder contributes to creating a customer-centric environment by supporting the store</p><p style="margin: 0px;">leadership team in service, selling, and daily processes. They are an expert in the operating</p><p style="margin: 0px;">procedures and contribute mentorship of the associate team. This can be a part-time or fulltime role.</p></div></div></div><h2 class="iCIMSInfoMsg iCIMSInfoFieldJob">What You'll Be Doing</h2><div class="iCIMSInfoMsg iCIMSInfoMsgJob"><div class="iCIMSExpandableContainer"><div class="iCIMSExpandableText"><p style="margin: 0px;"><strong>Customer Experience</strong></p><p style="margin: 0px;"><strong>&nbsp;</strong></p><ul><li>Customer Engagement: collaborates with the leadership team in cultivating an environment of genuine customer connection where all customers feel welcome, heard and valued</li><li>Selling Culture: takes initiative to drive sales and store metrics by utilizing key performance indicators to set team and zoning goals</li><li>Omni-Channel Service: utilizes technology to deliver a seamless, omni-channel shopping experience through execution of all omni services</li></ul><p style="margin: 0px;"><strong>&nbsp;</strong></p><p style="margin: 0px;"><strong>&nbsp;</strong></p><p style="margin: 0px;"><strong>Leadership and Team Management</strong></p><p style="margin: 0px;">&nbsp;</p><ul><li>Floor Presence: actively participates in managing the store environment and customer experience by facilitating an energized pace, positivity of the team, and management of daily zones</li><li>Empowerment: acts as an elevated team member, exercises decision-making skills to support problem solving and enhances each customer’s experience</li><li>Team Development: supports the training of the associate team, including new hire onboarding</li></ul><p style="margin: 0px;">&nbsp;</p><p style="margin: 0px;"><strong>Visual + Business Operations</strong></p><p style="margin: 0px;"><strong>&nbsp;</strong></p><ul><li>Daily Operations: supports daily operating processes such as opening and closing procedures, maintaining store standards, restocking product, and helping with facilities or IT issues</li><li>Product Flow: collaborates with key partners to effectively execute shipment and omni fulfilment processes; supports visual standards, product stock levels, and markdowns</li><li>Store Environment: assists store leadership in maintaining standards and cleanliness by supporting daily tasks; stays current on monthly visual messaging and concept updates within the store</li></ul><p style="margin: 0px;">&nbsp;</p><p style="margin: 0px;"><strong>Communication + Relationships </strong></p><p style="margin: 0px;">&nbsp;</p><ul><li>Inclusion: contributes to an inclusive work environment by actively listening to others and seeking different perspectives</li></ul><ul><li>Communication Loop: checks in with leadership to maintain communication and teamwork on completing store objectives; is open and responsive to feedback</li><li>Insights and Feedback: provides insights related to the customer and employee experience and communicates feedback to Store Manager</li><li>Team Dynamic: contributes to positive team morale through brand and store initiatives such as the SPARKED Journal, employee recognition, and team building activities</li></ul><p style="margin: 0px;"><strong>&nbsp;</strong></p><p style="margin: 0px;"><strong>Skills:</strong></p><p style="margin: 0px;"><strong>&nbsp;</strong></p><ul><li>Builds relationships naturally, embraces individuality, and diversity</li><li>Exhibits clear written and verbal communication skills</li><li>Demonstrates resilience through change and challenging time with an optimistic outlook</li></ul></div></div></div><h2 class="iCIMSInfoMsg iCIMSInfoFieldJob">What You'll Need</h2><div class="iCIMSInfoMsg iCIMSInfoMsgJob"><div class="iCIMSExpandableContainer"><div class="iCIMSExpandableText"><ul><li>Fan of the Anthropologie brand</li><li>Leadership experience</li><li>Experience being a team player</li><li>Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays</li><li>Eagerness to learn and grow within the organization</li></ul></div></div></div><h2 class="iCIMSInfoMsg iCIMSInfoFieldJob">The Perks</h2><div class="iCIMSInfoMsg iCIMSInfoMsgJob"><div class="iCIMSExpandableContainer"><div class="iCIMSExpandableText"><p style="margin: 0px;">&nbsp;&nbsp;</p><p style="margin: 0px;"><strong>Work Life Balance:</strong></p><ul><li>‘Life Leave’ - one day a year to take time off for those big events in life, in addition to your annual leave entitlement</li></ul><p style="margin: 0px;">&nbsp;</p><p style="margin: 0px;"><strong>Wellbeing:</strong></p><ul><li>Employee Assistance program to support with mental, physical and financial health</li><li>Discount off external gym memberships</li><li>Private Medical Insurance for eligible employees</li></ul><p style="margin: 0px;">&nbsp;</p><p style="margin: 0px;"><strong>Employee Discounts:</strong></p><ul><li>Up to 40% employee discount at all URBN Brands</li></ul><p style="margin: 0px;">&nbsp;</p><p style="margin: 0px;"><strong>Travel:</strong></p><ul><li>Season ticket loan for eligible employees</li><li>Cycle to work scheme for eligible employees</li></ul><p style="margin: 0px;">&nbsp;</p><p style="margin: 0px;"><strong>Continued Development:</strong></p><ul><li>We offer structured support within the business alongside continued learning and development</li></ul><p style="margin: 0px;">&nbsp;</p><p style="margin: 0px;"><span style="color: #ffffff;">#AnthroEU #LI-AA1</span></p></div></div></div><h2 class="iCIMSInfoMsg iCIMSInfoFieldJob">Equal Opportunity Statement</h2><div class="iCIMSInfoMsg iCIMSInfoMsgJob"><div class="iCIMSExpandableContainer"><div class="iCIMSExpandableText"><p style="font-size:13px;font-family:verdana">URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.</p></div></div></div><div class="iCIMSJobOptions"><h2 class="iCIMSSubHeader iCIMSSubHeaderJob">Options</h2><div id="jobOptionsMobile" class="iCIMSJobOptionsMobile iCIMSJobOptionsMobileOptions3"><a href="https://stores-eu-urbn.icims.com/jobs/19270/anthropologie-keyholder---leeds%2c-victoria-gate/job?mode=apply&amp;apply=yes&amp;iniframe=1&amp;hub=15&amp;hashed=-1834381852" class="iCIMSAnchor iCIMSActionButton iCIMSApplyOnlineButton iCIMSPrimaryButton" title="Apply"><div class="iCIMSActionButtonText"><span class="iCIMSLongLabel">Apply</span><span class="iCIMSShortLabel">Apply</span></div></a><a onclick="showSocialOptions(); return false" id="mobileShowSocialOptionsButton" href="#" class="iCIMSAnchor iCIMSActionButton iCIMSJobShareButton" title="Share"><div class="iCIMSActionButtonText"><span class="iCIMSShortLabel">Share</span></div></a><a href="https://stores-eu-urbn.icims.com/jobs/19270/anthropologie-keyholder---leeds%2c-victoria-gate/referral?iniframe=1&amp;hub=15&amp;hashed=-625912878" class="iCIMSAnchor iCIMSActionButton iCIMSSecondaryButton" title="Submit a Referral"><div class="iCIMSActionButtonText"><span class="iCIMSLongLabel">Submit a Referral</span><span class="iCIMSShortLabel">Refer</span></div></a></div><div id="jobSocialOptions" class="iCIMSjobSocialOptions"><div id="jobSocialOptionsErrMsg" class="iCIMSMessage iCIMSErrorMessage iCIMSGenericMessage NoDisplay">Sorry the Share function is not working properly at this moment. 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