In this role you'll take ownership of the department’s day-to-day operations. From leading and motivating the team to ensuring exceptional customer service, managing stock levels, and delivering strong sales performance.<br>&nbsp;<br>Responsibilities include:<ul><li>Lead, motivate, and develop the toy department team to deliver excellent customer service and achieve sales targets.</li><li>Drive departmental sales and ensure profitability by analysing performance data and identifying opportunities for growth.</li><li>Oversee stock levels, manage replenishment, and coordinate with suppliers or central teams to ensure availability of key products, especially during peak seasons.</li><li>Ensure the department is visually appealing, well-organised, and aligned with brand and promotional guidelines to enhance the customer experience.</li><li>Create a welcoming and engaging environment for customers, responding to enquiries and resolving issues effectively.</li><li>Manage the toy department’s budget, including sales forecasting, expense control, and contributing to wider store financial targets.</li><li>Plan and execute in-store promotions, product launches, and seasonal events (e.g., Christmas toy sections) to maximise footfall and sales.</li></ul>&nbsp;The successful candidate will have:<ul><li>Proven retail experience in a supervisory or management role within a fast-paced setting, preferably in toys, gifts, or family retail.</li><li>Demonstrated ability to lead, motivate, and manage a team to achieve sales targets and deliver excellent customer service.</li><li>Experience of driving sales performance through effective stock management, promotional activity, and customer engagement.</li><li>Hands-on experience in merchandising products to maximise impact and align with brand and marketing strategies.</li><li>Familiarity with managing departmental budgets, controlling costs, and interpreting sales data to make informed decisions.</li></ul>&nbsp;This is a full time permanent working 37.5 hours per week to include Saturdays.<br>&nbsp;<br>The role is based at our store in Wychbold and so you must live within a reasonable commuting distance.<br>&nbsp;<br>Our reward package includes a generous benefits package including colleague discounts, life insurance, private medical (after succesful probation) and pension scheme and free parking.<br><br>If you'd like to join our fun,friendly Webbs team then plase click apply now or send your CV to <a href="mailto:jobs@webbs.co.uk">jobs@webbs.co.uk</a><br>&nbsp;<br><a class="button" title="This opens up in a new window" href="https://webbsdirect.co.uk/images/pdf/Webbs-Application-Form-2020.pdf">Apply Now</a><div class="mt2 f-14 f-color1 ptb0-5 f-brand-persist-links bd-color5 bd-toponly f-italic">By <a class="decor-persist f-bold" href="https://www.webbsdirect.co.uk/jobs/?author=1">Webbs </a></div><div class="mb f-14 f-color1 ptb f-brand-persist-links"><span class="f-bold mr0-5"></span> <span class="mlr0-5 inline-block f-bold">|</span><a class="decor-persist" href="https://www.webbsdirect.co.uk/jobs/?tags=webbs">Webbs, Wychbold</a></div><div class="mtb"><div class="addthissharingtoolbox inline-block"></div></div>