<span xml:lang="en-GB" lang="en-GB" data-careersite-propertyid="description" class="rtltextaligneligible"><span class="jobdescription"><p><span style="font-size:14.0pt" class=" axiom1-1 axiom-scraped-1"><strong><span style="font-family:arial, helvetica, sans-serif">Join the Team at EE</span></strong></span></p><p><br><span style="font-size:14.0pt" class=" axiom1-2 axiom-scraped-1"><strong><span style="font-family:arial, helvetica, sans-serif">Join EE as an Executive Assistant (Marketing &amp; Commercial): Shape the Future of Consumer</span></strong></span></p><p>&nbsp;</p><p><span style="font-size:14.0pt" class=" axiom1-3 axiom-scraped-1"><strong><span style="font-family:arial, helvetica, sans-serif">Location: London</span></strong></span></p><p><br><span style="font-family:arial, helvetica, sans-serif" class=" axiom1-4 axiom-scraped-1"><strong>Why EE?</strong></span><br><span style="font-family:arial, helvetica, sans-serif" class=" axiom1-5 axiom-scraped-1">Imagine being part of the largest telco in the industry, with over 20,000 employees and 34 million customers. At EE, we generate over £10 billion in revenue, offering enormous opportunities for our people and positioning us as No. 1 in the market. Our Consumer Unit is home to three iconic brands - BT, EE, and Plusnet. Each brand is unique, catering to different segments of the market, and collectively, they generate more revenue than any other part of BT. Our goal is ambitious yet achievable: to create a connection in every home in the UK by 2025.</span></p><p><span style="font-family:arial, helvetica, sans-serif" class=" axiom1-6 axiom-scraped-1">As an Executive Assistant, you’ll work at the heart of this ambition, helping us create digital, data-led, and customer-first experiences that transform lives and businesses across the country.</span></p><p>&nbsp;</p><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>Why join this team</b></h2></div><div><p><span style="font-family:arial, helvetica, sans-serif">As the Executive Assistant, you will be the trusted partner who ensures the MD’s time is optimised, communications are streamlined, and priorities are managed. You’ll be at the heart of strategic initiatives, helping to drive forward EE’s commercial and marketing ambitions.</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>What you’ll be doing</b></h2></div><div><p><span style="font-family:arial, helvetica, sans-serif">In the first 30 days, you will:</span></p><ul><li><span style="font-family:arial, helvetica, sans-serif">Establish a solid understanding of the company, the MD Commercial &amp; Marketing’s priorities, and begin building key relationships</span></li><li><span style="font-family:arial, helvetica, sans-serif">Onboarding and Training: Learn about EE’s specific operational procedures, products, services, and the broader telecommunications industry</span></li><li><span style="font-family:arial, helvetica, sans-serif">Understand the MD’s Style and Preferences: Get acquainted with the MD’s work style, preferences, communication style, and priorities</span></li><li><span style="font-family:arial, helvetica, sans-serif">Meeting Key Stakeholders: Schedule and coordinate meetings with key company executives and stakeholders to facilitate introductions and understand their expectations and ongoing projects. Establish relationships with the PAs supporting senior leaders across the Consumer Leadership team</span></li><li><span style="font-family:arial, helvetica, sans-serif">Managing Calendars: Start managing the MD’s calendar, ensuring an efficient schedule that aligns with their priorities</span></li><li><span style="font-family:arial, helvetica, sans-serif">Set Up Communication Channels: Establish and streamline communication channels between the MD and other departments</span></li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"></h2></div><div><p><span style="font-family:arial, helvetica, sans-serif">In the first 60 days, you will:</span></p><ul><li><span style="font-family:arial, helvetica, sans-serif">Enhance efficiency in processes and deepen understanding of the MD’s strategic objectives</span></li><li><span style="font-family:arial, helvetica, sans-serif">Feedback Loop: Implement a feedback system to regularly discuss the effectiveness of current strategies with the MD and adjust as necessary</span></li><li><span style="font-family:arial, helvetica, sans-serif">Stakeholder Management: Share important information with the full Consumer Leadership team through appropriate communication channels</span></li><li><span style="font-family:arial, helvetica, sans-serif">Project Oversight: Take more active roles in managing specific projects or initiatives the MD is focusing on, possibly starting to handle some minor projects independently, in conjunction with the senior business manager for consume</span></li><li><span style="font-family:arial, helvetica, sans-serif">Event Planning: Begin planning and coordinating for any upcoming internal or external events involving the MD. Coordinate content and activities, leveraging stakeholder relationships and providing detailed analysis, working in conjunction with the internal comms team</span></li><li><span style="font-family:arial, helvetica, sans-serif">Report Handling: Start preparing and presenting regular reports on key matters that the MD needs to be updated on, including summaries of internal meetings and stakeholder updates, in conjunction with the senior business manager for consumer</span></li><li><span style="font-family:arial, helvetica, sans-serif">Networking: Facilitate opportunities for the MD to network with industry peers, possibly arranging attendance at key industry events</span></li><li><span style="font-family:arial, helvetica, sans-serif">Administrative Tasks: Ensure the smooth execution of administrative duties, including meeting coordination, travel arrangements, and expense management</span></li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"></h2></div><div><p><span style="font-family:arial, helvetica, sans-serif">In the first 90 days, you will:</span></p><ul><li><span style="font-family:arial, helvetica, sans-serif">Be fully aligned with the MD’s strategic vision, acting as a trusted advisor, and taking on more complex tasks</span></li><li><span style="font-family:arial, helvetica, sans-serif">Strategic Meetings: Organise and participate in strategy meetings, providing insights from the interactions with other executives and external stakeholders. Develop and maintain internal and external relationships to enhance efficiencies</span></li><li><span style="font-family:arial, helvetica, sans-serif">Process Improvements: Identify and implement improvements in administrative processes and MD-office communications</span></li><li><span style="font-family:arial, helvetica, sans-serif">Long-term Scheduling: Manage the long-term planning of the MD’s commitments to optimize their time for strategic initiatives</span></li><li><span style="font-family:arial, helvetica, sans-serif">Crisis Management: Begin to handle minor crises or urgent issues independently, ensuring they are addressed efficiently without escalating everything to the MD</span></li><li><span style="font-family:arial, helvetica, sans-serif">Performance Review: Conduct a self-assessment and review with the MD to discuss accomplishments, challenges, and areas for further development</span></li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"></h2></div><div><p><span style="font-family:arial, helvetica, sans-serif">On an ongoing basis, you will:</span></p><ul><li><span style="font-family:arial, helvetica, sans-serif">Continue to support your MD in driving the efficiency and effectiveness of their leadership team</span></li><li><span style="font-family:arial, helvetica, sans-serif">Support with the ongoing engagement of the MDs wider business unit</span></li><li><span style="font-family:arial, helvetica, sans-serif">Ensure the effective delivery of administrative duties, including but not limited to email screening and management, meeting coordination, travel, and expenses, and support the onboarding of senior leaders</span></li><li><span style="font-family:arial, helvetica, sans-serif">Deliver as a subject matter expert on administrative systems, activities, and processes</span></li><li><span style="font-family:arial, helvetica, sans-serif">Implement ways to improve working processes within the area of business support</span></li><li><span style="font-family:arial, helvetica, sans-serif">Manage the preparation and delivery of various communication tasks, ensuring information is cascaded to internal teams and externally as required. Maintain and contribute to project filing and documentation</span></li><li><span style="font-family:arial, helvetica, sans-serif">Line manager responsibilities for PAs across the unit&nbsp;</span></li></ul><p>&nbsp;</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>What we’re looking for</b></h2></div><div><ul><li>You’ll have proven experience managing executive-level diaries in fast-paced environments, confidently prioritising time around strategic deliverables. You’ll be comfortable acting as a gatekeeper, challenging conflicting requests, and making real-time scheduling decisions that reflect business priorities</li><li>You’ll have experience collaborating across senior leadership, functional teams, and external stakeholders to align priorities, resolve blockers, and drive outcomes. You’re confident coordinating multiple viewpoints and ensuring delivery stays on track — even when agendas don’t naturally align</li><li>You’re highly organised with strong command of diary, inbox, and travel management for senior leaders. You’re confident using tools like Outlook and Teams to coordinate meetings, manage communications, and ensure the day runs smoothly — while also handling business travel and expense processes with minimal direction</li><li>Self-starter &amp; proactive: Demonstrated ability to anticipate needs, plan ahead to ensure the best outcomes, pre-empt required activity, rather than being reactive. Takes accountability for owning and delivering outcomes. Able to work autonomously with ability to cut through complexity with confidence to deliver against project / operational need</li><li>Stakeholder management: ability to manage relationships with a range of senior internal and external stakeholders, including ExCo level, providing timely communication and always acting with the upmost integrity</li><li>Project management/delivery: experienced across full project lifecycle and experience of delivering projects from start to successful deployment</li><li>Communication: effective communication skills: strong communication skills to effectively convey information, ensuring clarity and understanding across all levels of the organization</li></ul><p>&nbsp;</p></div></div></div><p><span style="font-family:arial, helvetica, sans-serif" class=" axiom1-7 axiom-scraped-1"><strong>What’s in it for you</strong></span></p><ul><li><span style="font-family:arial, helvetica, sans-serif">10% on target bonus</span></li><li><span style="font-family:arial, helvetica, sans-serif">Competitive salary</span></li><li><span style="font-family:arial, helvetica, sans-serif">BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%</span></li><li><span style="font-family:arial, helvetica, sans-serif">From January 2025, equal family leave:&nbsp; receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up</span></li><li><span style="font-family:arial, helvetica, sans-serif">Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more</span></li><li><span style="font-family:arial, helvetica, sans-serif">25 days annual leave (not including bank holidays), increasing with service</span></li><li><span style="font-family:arial, helvetica, sans-serif">24/7 private virtual GP appointments for UK colleagues</span></li><li><span style="font-family:arial, helvetica, sans-serif">2 weeks carer’s leave</span></li><li><span style="font-family:arial, helvetica, sans-serif">World-class training and development opportunities</span></li><li><span style="font-family:arial, helvetica, sans-serif">Option to join BT Shares Saving schemes</span></li></ul><p>&nbsp;</p><p><span style="font-family:arial, helvetica, sans-serif" class=" axiom1-8 axiom-scraped-1"><strong>Ready to join us?</strong></span><br><span style="font-family:arial, helvetica, sans-serif" class=" axiom1-9 axiom-scraped-1">Apply today and be part of a team that’s shaping the UK’s digital future.</span></p></span></span>