<dt class="rm-fieldTitle">Description</dt><dd class="rm-fieldData"><p></p><p data-start="325" data-end="389"><strong data-start="325" data-end="389">Workshop Manager | Surrey Quays | £30,000 to £34,000 + Bonus</strong></p><p data-start="391" data-end="738">Are you a skilled Bike Mechanic or Technician looking to step into a retail management role? We're hiring a <strong data-start="499" data-end="519">Workshop Manager</strong> to lead a thriving bike repair workshop based in a busy <strong data-start="576" data-end="598">retail environment</strong> in Surrey Quays. This is the perfect opportunity for someone ready to combine hands-on technical work with leadership and customer service.</p><p data-start="740" data-end="765"><strong data-start="740" data-end="765">What's in it for you?</strong></p><ul class="MailOutline"><li>Salary from <strong>£30,000 to £34,000</strong> depending on experience</li><li>Monthly and quarterly bonus scheme</li><li>Permanent contract - no zero-hour terms</li><li>30% staff discount</li><li>Cycle to work scheme - 25% off a bike of your choice</li><li>Cytech qualification support and leadership development</li><li>Access to a full internal training programme and development academy</li><li>Career progression within a fast-growing <span data-start="1165" data-end="1184">retail business</span></li><li>Regular team sports, socials and wellbeing events</li><li>A friendly, supportive, and active team culture </li></ul><p data-start="1294" data-end="1633"><strong data-start="1294" data-end="1330">About the Workshop Manager role:</strong><br data-start="1330" data-end="1333">You'll take ownership of the workshop's day-to-day performance - overseeing repairs, leading a small team, and making sure every customer leaves happy. You'll balance your time between high-quality technical work and managing workshop operations, coaching team members, and driving service standards.</p><p data-start="1635" data-end="1890">This is a people-focused, hands-on <strong data-start="1670" data-end="1688">retail manager</strong> role where you'll work closely with both customers and colleagues. You'll also support our sustainability mission by helping extend the life of bikes and products through repairs, recycling, and reuse.</p><p data-start="1892" data-end="1917"><strong data-start="1892" data-end="1917">Key responsibilities:</strong></p><ul class="MailOutline"><li>Leading and motivating a team of mechanics and technicians</li><li>Delivering outstanding customer service in a busy <span data-start="2034" data-end="2044">retail</span> setting</li><li>Carrying out and overseeing complex repairs and diagnostics</li><li>Managing workshop systems, stock levels, and performance targets</li><li>Coaching team members and supporting their development</li><li>Promoting sustainability through repair and reuse</li><li>Acting as a key part of the store's <span data-start="2339" data-end="2360">retail leadership</span> team</li></ul><p data-start="2369" data-end="2396"><strong data-start="2369" data-end="2396">What we're looking for:</strong></p><ul class="MailOutline"><li>Previous experience in a senior mechanic or <span data-start="2444" data-end="2462">retail manager</span> role</li><li>Cytech Level 2 (or equivalent practical experience) is a bonus</li><li>Confident diagnosing faults and leading repair quality</li><li>Strong communication and team leadership skills</li><li>Highly organised, with a good understanding of workshop systems and stock</li><li>A people-person who thrives in a dynamic <span data-start="2769" data-end="2779">retail</span> environment</li><li>Someone who cares about sustainability and making a positive impact </li></ul><p data-start="2867" data-end="3039">If you're ready to step into a rewarding <span data-start="2908" data-end="2929">retail management</span> role and lead a workshop where you can make a difference, apply today and take your career to the next level.</p><p data-start="2867" data-end="3039"><strong>Zachary Daniels is a Niche, National &amp; International Recruitment Consultancy.</strong></p><p data-start="2867" data-end="3039"><strong>BBBH33903</strong></p></dd>