<div><div style=""><font color="#222222" face="Arial, Helvetica, sans-serif" size="2">We are looking for a proactive and detail-oriented <strong>Site Reliability Engineer (SRE)</strong> to join our Platform Engineering &amp; Technology team. Why not join us and shape the future of platform engineering.</font></div><div style=""><font color="#222222" face="Arial, Helvetica, sans-serif" size="2"><br></font></div><div style=""><font color="#222222" face="Arial, Helvetica, sans-serif" size="2">Wickes is a digitally-led, service-enabled home improvement retailer, focused on helping the nation feel house-proud. We are 'big on people' and committed to a culture where everyone feels proud to be part of the Wickes family. Join our agile, cross-functional teams in a supportive, collaborative environment as we become a 'seriously digital' business, leveraging modern, event-driven architectures (MACH) to deliver best-in-class customer and colleague experiences.</font></div><div style=""><font color="#222222" face="Arial, Helvetica, sans-serif" size="2"><br></font></div><div style=""><font color="#222222" face="Arial, Helvetica, sans-serif" size="2"><strong>The Role:</strong></font></div><div style=""><font color="#222222" face="Arial, Helvetica, sans-serif" size="2">As a Site Reliability Engineer, you will be a guardian of our production systems, ensuring the reliability, scalability, and performance of our 'seriously digital' platform. You'll blend software and systems engineering to build and run large-scale, fault-tolerant systems, crucial for our customer-facing and internal services. You’ll embrace our "platform as a product" mindset and deliver reliability as a key feature.</font></div><div style=""><font color="#222222" face="Arial, Helvetica, sans-serif" size="2"><br></font></div><div style=""><font color="#222222" face="Arial, Helvetica, sans-serif" size="2"><br></font></div><div style=""><font color="#222222" face="Arial, Helvetica, sans-serif" size="2"><strong>Key Responsibilities:</strong></font></div><div style=""><ul><li><font color="#222222" face="Arial, Helvetica, sans-serif" size="2">You’ll define and manage Service Level Objectives (SLOs) and Service Level Indicators (SLIs), driving initiatives to enhance reliability, performance, and scalability.</font></li><li>You will design, implement, and manage observability solutions, including monitoring, logging, and tracing, with strong expertise in Datadog for proactive dashboards and alerts.</li><li>Automate manual operational tasks to reduce toil and improve system resilience.</li><li>Collaboration is key both with our Platform Engineers, to ensure we manage and improve cloud infrastructure using Infrastructure as Code (IaC) tools like Terraform, Ansible, and Packer.</li><li>You’ll integrate reliability and performance considerations into CI/CD pipelines.</li><li>You’ll anticipate future infrastructure needs by monitoring system performance and usage trends.</li><li>With good judgement and a sense of urgency, you will have demonstrated commitment to high standards of ethics, regulatory compliance, customer service and business integrity.</li></ul></div><div style=""><font color="#222222" face="Arial, Helvetica, sans-serif" size="2"><br></font></div><div style=""><font color="#222222" face="Arial, Helvetica, sans-serif" size="2"><strong>Does this sound like you?</strong></font></div><div style=""><ul><li><font color="#222222" face="Arial, Helvetica, sans-serif" size="2">Proven experience in a Site Reliability Engineering, DevOps, or Production Engineering role.</font></li><li>Expertise in the AWS ecosystem, with a deep understanding of its services and best practices for building resilient architectures.</li><li>Strong experience with Infrastructure as Code (IaC), particularly with Terraform and Ansible. Experience with Packer is also required.</li><li>Proven experience with modern observability stacks, with specific expertise in Datadog.</li><li>Proficient in using JIRA and Confluence.</li><li>Solid understanding of CI/CD pipelines and their role in maintaining a stable production environment.</li></ul></div><div style=""><font color="#222222" face="Arial, Helvetica, sans-serif" size="2"><strong><br></strong></font></div><div style=""><span style="font-family: Arial, Helvetica, sans-serif; font-size: small; color: rgb(34, 34, 34);"><strong>What's in it for you?</strong></span></div><div style=""><font color="#222222" face="Arial, Helvetica, sans-serif" size="2">Our strong family values and 'cornerstones' lie at the heart of the success of our journey. If matching your ambition to our culture is an exciting prospect, there's never been a better time to join us.&nbsp; &nbsp;</font></div><div style=""><font color="#222222" face="Arial, Helvetica, sans-serif" size="2"><br></font></div><div style=""><font color="#222222" face="Arial, Helvetica, sans-serif" size="2">We’re a team. And teams work best together when they know and respect one another. Listen and learn from one another. So we offer a hybrid working model. Giving you the support you need to do well at work, and the flexibility to make life work for you.&nbsp;</font></div><div style=""><font color="#222222" face="Arial, Helvetica, sans-serif" size="2"><br></font></div><div style=""><font color="#222222" face="Arial, Helvetica, sans-serif" size="2">We’ll also equip you with a benefits package that includes:</font></div><div style=""><font color="#222222" face="Arial, Helvetica, sans-serif" size="2"><br></font></div><div style=""><ul><li><font color="#222222" face="Arial, Helvetica, sans-serif" size="2">Competitive package including an annual bonus</font></li><li>25 Days holiday plus bank holidays</li><li>Contributory Pension and Life Assurance</li><li>Flexible Hybrid working (2-3 days in Watford)</li><li>Save-as-you-earn scheme</li><li>Colleague discount&nbsp;</li><li>Discount platform including savings and cash back at numerous retailers, savings on gym membership, cycle to work scheme</li></ul></div><div style=""><font color="#222222" face="Arial, Helvetica, sans-serif" size="2"><br></font></div><div style=""><font color="#222222" face="Arial, Helvetica, sans-serif" size="2">Our widely recognised wellbeing strategy is something we’re proud of at Wickes. As part of this, we offer a range of health and wellbeing benefits and support, including an Employee Assistance Programme, financial education &amp; loans, and access to parental, menopause, and fertility support.</font></div><div style=""><font color="#222222" face="Arial, Helvetica, sans-serif" size="2"><br></font></div><div style=""><font color="#222222" face="Arial, Helvetica, sans-serif" size="2">About Us:&nbsp;</font></div><div style=""><font color="#222222" face="Arial, Helvetica, sans-serif" size="2">We are a multi-channel retailer operating in the home improvement market. With 40 years in industry, we now generate revenue in excess of £1.6Bn across 230 stores delivered by 8,000+ colleagues.</font></div><div style=""><font color="#222222" face="Arial, Helvetica, sans-serif" size="2">&nbsp;&nbsp;</font></div><div style=""><font color="#222222" face="Arial, Helvetica, sans-serif" size="2">We care for our people – and we look out for one another. Everyone has a voice. We’re ambitious, but we’re inclusive, supportive and down-to-earth with it. Anyone can build on their talent and expect our support to get on.</font></div><div style=""><font color="#222222" face="Arial, Helvetica, sans-serif" size="2"><br></font></div><div style=""><span style="font-family: Arial, Helvetica, sans-serif; font-size: small; color: rgb(34, 34, 34);">Please contact us&nbsp;</span><a href="https://www.wickescareers.co.uk/reasonable-adjustments" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://www.wickescareers.co.uk/reasonable-adjustments&amp;source=gmail&amp;ust=1665218416227000&amp;usg=AOvVaw2727RLDdu25CVf4RaodB8R" style="font-family: Arial, Helvetica, sans-serif; font-size: small; color: rgb(17, 85, 204);">here</a><span style="font-family: Arial, Helvetica, sans-serif; font-size: small; color: rgb(34, 34, 34);">&nbsp;if you require any adjustments within the application process.&nbsp; If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note,&nbsp;this link is only for reasonable adjustments required - general enquiries, or direct CV applications cannot be accepted via this form.</span></div></div><div style=""><span style="font-family: Arial, Helvetica, sans-serif; font-size: small; color: rgb(34, 34, 34);"><br></span></div><div style=""><span style="font-family: Arial, Helvetica, sans-serif; font-size: small; color: rgb(34, 34, 34);">Closing date for application 31/7/2025</span><span style="font-family: Arial, Helvetica, sans-serif; font-size: small; color: rgb(34, 34, 34);"></span></div>