<!-- Introduction --><div class="feature-text"><h2> Your new role</h2><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;"><strong style="margin:0px;padding:0px;font-weight:700;">General Purpose:</strong></p><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Reporting to the Head of Business Technology, the Technology Business Partner (ITBP) serves as the strategic interface and key liaison between the IT department and assigned business units. The core purpose of this role is to align technology solutions with business strategy, drive value from IT investments, and manage the relationship to ensure technology effectively supports and enables business objectives. The ITBP acts as a trusted advisor to the business, providing strategic consulting on technology-related initiatives and bridging the gap between business needs and technical solutions.</p><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;"><strong style="margin:0px;padding:0px;font-weight:700;">Key Responsibilities:</strong></p><ul style="margin:10px 0px 15px 20px;padding:0px 0px 0px 20px;"><li style="font-weight:bold;margin:0px 0px 5px;padding:0px;font-size:inherit;"><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;"><strong style="margin:0px;padding:0px;font-weight:700;">Strategic Relationship Management:</strong></p></li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Build and maintain strong, collaborative relationships with business leaders and key stakeholders, acting as the primary IT point of contact for strategic initiatives.</p></li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Understand business challenges, opportunities, and strategic goals to proactively identify and propose technology solutions.</p></li><li style="font-weight:bold;margin:0px 0px 5px;padding:0px;font-size:inherit;"><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;"><strong style="margin:0px;padding:0px;font-weight:700;">Strategy &amp; Roadmap Development:</strong></p></li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Partner with business units to co-create and develop a technology roadmap that aligns with their strategic plans and priorities.</p></li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Identify, screen, and evaluate new solution opportunities to address unmet internal and external customer needs.</p></li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Prioritize projects and initiatives based on defined criteria such as return on investment, strategic alignment, and business impact.</p></li><li style="font-weight:bold;margin:0px 0px 5px;padding:0px;font-size:inherit;"><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;"><strong style="margin:0px;padding:0px;font-weight:700;">Solution Delivery &amp; Project Oversight:</strong></p></li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Assist the business sponsor in creating robust business cases, defining key performance indicators (KPIs) to measure success.</p></li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Gather high-level business requirements and define project scope, collaborating with business analysts.</p></li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Collaborate with architecture, operations, and security teams to ensure proposed solutions are compliant with company standards and architectural principles.</p></li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Ensure a clean handover of project initiation documents to the Project Delivery team for execution.</p></li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Monitor solution implementation and review post-launch performance against KPIs to ensure benefits are realized.</p></li><li style="font-weight:bold;margin:0px 0px 5px;padding:0px;font-size:inherit;"><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;"><strong style="margin:0px;padding:0px;font-weight:700;">Governance &amp; Communication:</strong></p></li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Communicate IT decisions, priorities, and relevant project information to business stakeholders.</p></li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Manage stakeholder expectations, provide transparency on costs and value, and help resolve conflicts.</p></li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Work with service delivery managers to understand operational pain points and incorporate solutions into the technology roadmap.</p></li></ul></div><!-- Responsibilities --><div><h3>What you'll be doing</h3><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;"><strong style="margin:0px;padding:0px;font-weight:700;">Skills &amp; Competencies:</strong></p><ul style="margin:10px 0px 15px 20px;padding:0px 0px 0px 20px;"><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Strategic Thinking:&nbsp;Ability to see the bigger picture and align technology with business strategy.</p></li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Stakeholder Management:&nbsp;Exceptional skills in building relationships, managing expectations, and influencing at all levels. Willingness to challenge appropriately.</p></li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Communication:&nbsp;Excellent verbal and written communication skills, with the ability to articulate complex technical concepts to non-technical audiences.</p></li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Analytical Skills:&nbsp;Strong ability to critically evaluate information, distinguish user requests from underlying needs, and make data-informed recommendations.</p></li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Leadership:&nbsp;Ability to lead and facilitate workshops, manage multiple work streams, and guide business partners.</p></li></ul><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Industry Awareness: Maintains up-to-date knowledge of industry and technology trends to bring external insights and recommendations.</p></div><!-- Ideal Candidate --><div><h3>The role is for you if...</h3><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;"><strong style="margin:0px;padding:0px;font-weight:700;">Experience &amp; Qualifications:</strong></p><ul style="margin:10px 0px 15px 20px;padding:0px 0px 0px 20px;"><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">5+ years of experience in a Business/Technology role.</p></li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Experience within Retail &amp; Finance functions is highly desirable.</p></li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Proven track record of delivering significant and complex change programs.</p></li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Experience working with project delivery teams to implement projects on time, to budget, and to quality standards.</p></li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Demonstrable experience in managing senior stakeholders and third-party suppliers.</p></li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Sound understanding of the software development lifecycle and project management frameworks.</p></li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Experience with key tools such as JIRA and Google Suite.</p></li></ul></div><!-- Apply Button --><a href="https://apply.dfscareers.co.uk/members/?j=2672&amp;lang=en&amp;" class="btn btn-apply apply_bottom">Apply<i class="fas fa-chevron-right"></i></a>