<span xml:lang="en-GB" lang="en-GB" data-careersite-propertyid="description" class="rtltextaligneligible"><span class="jobdescription"><p><strong><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Join the Team at EE</span></strong></p><p><br><strong><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Join EE as a Senior Manager – Convergence Commercial Execution: Shape the Future of Consumer</span></strong></p><p>&nbsp;</p><p><strong><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Location: London, Bristol or Birmingham</span></strong></p><p><br><span style="font-family:arial, helvetica, sans-serif" class=" axiom1-1 axiom-scraped-1"><strong>Why EE?</strong></span><br><span style="font-family:arial, helvetica, sans-serif" class=" axiom1-2 axiom-scraped-1">Imagine being part of the largest telco in the industry, with over 20,000 employees and 34 million customers. At EE, we generate over £10 billion in revenue, offering enormous opportunities for our people and positioning us as No. 1 in the market. Our Consumer Unit is home to three iconic brands - BT, EE, and Plusnet. Each brand is unique, catering to different segments of the market, and collectively, they generate more revenue than any other part of BT. Our goal is ambitious yet achievable: to create a connection in every home in the UK by 2025.</span></p><p><span style="font-family:arial, helvetica, sans-serif" class=" axiom1-3 axiom-scraped-1">As a Senior Manager – Convergence Commercial Execution, you’ll work at the heart of this ambition, helping us create digital, data-led, and customer-first experiences that transform lives and businesses across the country.</span></p><p>&nbsp;</p><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>Why join this team</b></h2></div><div><p><span style="font-family:arial, helvetica, sans-serif">This role sits at the core of Consumer’s top strategic priority: Fixed + Mobile Convergence (FMC). As Senior Manager, Convergence Execution, you’ll drive the performance of the converged P&amp;L, acting as the commercial engine behind our most critical growth ambitions. You’ll deliver against the convergence strategy by identifying and unlocking growth opportunities, driving volume and value outcomes through data-driven decisions. Working closely with core trading teams, you’ll translate strategy into action—strengthening cross-sell and deep-sell initiatives across our three iconic brands and leveraging the full breadth of our product portfolio. In partnership with base management, marketing, channel, and digital teams, you’ll deepen lifecycle engagement and deliver seamless, high-performing customer experiences. This is a high-impact role for a commercially driven, execution-focused leader who thrives on accountability and effective collaboration.</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>What you’ll be doing</b></h2></div><div><ul><li><span style="font-family:arial, helvetica, sans-serif">Commercial Ownership: Own the Convergence P&amp;L and lead the commercial execution of the convergence strategy. Drive rigorous performance management and portfolio optimisation to accelerate cross-sell and deep-sell outcomes across brands and products</span></li><li><span style="font-family:arial, helvetica, sans-serif">Strategic Execution: Identify growth opportunities to shape and deliver the convergence strategy, driving both volume and value outcomes. Use data-led insights to develop targeted acquisition, regrade, retention, and migration strategies that maximise customer and business value</span></li><li><span style="font-family:arial, helvetica, sans-serif">Channel Execution: Leverage segmentation, base, and household analytics to enhance customer loyalty and engagement through personalised, relevant communications. Collaborate with digital, retail, and contact centre teams to ensure seamless, high-quality execution across all customer touchpoints</span></li><li><span style="font-family:arial, helvetica, sans-serif">Cross-Functional Collaboration: Partner with Marcomms to deliver high-impact consideration and demand generation plans that support acquisition and in-life growth. Work across all brands and products to maximise convergence outcomes</span></li></ul><p>&nbsp;</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>What we’re looking for</b></h2></div><div><ul><li><span style="font-family:arial, helvetica, sans-serif">Commercial Acumen: Strong understanding of P&amp;L and commercial performance levers, with the ability to identify and activate growth opportunities that drive both volume and value</span></li><li><span style="font-family:arial, helvetica, sans-serif">Strategic Thinking: Proven experience shaping and executing commercial strategies, with the ability to balance short-term performance and long-term value creation</span></li><li><span style="font-family:arial, helvetica, sans-serif">Data-Led Decision Making: Strong capability in using data and customer insights to inform strategy, optimise execution, and measure impact.</span></li><li><span style="font-family:arial, helvetica, sans-serif">Customer Lifecycle Management: Deep understanding of in-life account management and customer engagement strategies that enhance retention and lifetime value</span></li><li><span style="font-family:arial, helvetica, sans-serif">Execution Excellence: Strong focus on delivering seamless, high-performing customer journeys, underpinned by a continuous improvement mindset</span></li><li><span style="font-family:arial, helvetica, sans-serif">Cross-Functional Collaboration: Skilled at influencing and collaborating across functions to align execution and deliver best-in-class customer experiences</span></li></ul><p>&nbsp;</p></div></div></div><p><span style="font-family:arial, helvetica, sans-serif" class=" axiom1-4 axiom-scraped-1"><strong>What’s in it for you</strong></span></p><ul><li><span style="font-family:arial, helvetica, sans-serif">15% on target bonus</span></li><li><span style="font-family:arial, helvetica, sans-serif">Competitive salary</span></li><li><span style="font-family:arial, helvetica, sans-serif">Health Care</span></li><li><span style="font-family:arial, helvetica, sans-serif">Car Allowance</span></li><li><span style="font-family:arial, helvetica, sans-serif">BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%</span></li><li><span style="font-family:arial, helvetica, sans-serif">From January 2025, equal family leave:&nbsp; receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.</span></li><li><span style="font-family:arial, helvetica, sans-serif">Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.</span></li><li><span style="font-family:arial, helvetica, sans-serif">25 days annual leave (not including bank holidays), increasing with service</span></li><li><span style="font-family:arial, helvetica, sans-serif">24/7 private virtual GP appointments for UK colleagues</span></li><li><span style="font-family:arial, helvetica, sans-serif">2 weeks carer’s leave</span></li><li><span style="font-family:arial, helvetica, sans-serif">World-class training and development opportunities</span></li><li><span style="font-family:arial, helvetica, sans-serif">Option to join BT Shares Saving schemes</span></li></ul><p>&nbsp;</p><p><span style="font-family:arial, helvetica, sans-serif" class=" axiom1-5 axiom-scraped-1"><strong>Ready to join us?</strong></span><br><span style="font-family:arial, helvetica, sans-serif" class=" axiom1-6 axiom-scraped-1">Apply today and be part of a team that’s shaping the UK’s digital future.</span></p></span></span>