Apprentice Customer Service Advisor

July 18, 2025

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Not Specified

Plymouth Contact Centre, Plymouth, United Kingdom

21,620

July 18, 2025

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Job description

<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"></h2></div><div>Where: EE PlymouthFull time: PermanentSalary: £21,620 per yearStart Date: 06th October 2025  </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"></h2></div><div>The Role  Are you bold and want to get paid? A little bit brilliant but want to keep learning? And really clear you want to start a career? If so, wow, you could really be EE.  Join our multi award winning Apprenticeship scheme and you’ll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. In our customer service team we help people get to grips with everything from their bill and their contract, to a particular feature on their new smartphone. You can come from any background and all you need is the energy, talent and ambition to launch an amazing career at EE. So buckle up and get ready to learn loads, earn fast, receive training towards an NVQ and enjoy all the extras you’d expect from Britain’s most cutting-edge mobile network.We are more than a team at EE; we are a family, and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal service every single time.   Your Future With Us  We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be. </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"></h2></div><div>We believe in a completely personal environment, where you’re treated like you want to be treated. We’re committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. Wondering What’s In It For You? Being part of the EE family brings a huge number of benefits including the below:    </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"></h2></div><div><ul style="margin-bottom:0.0cm;margin-top:0.0px" type="disc"><li style="color:black;line-height:normal;background-color:white;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:11.0pt;font-family:Aptos, sans-serif">A great starting salary of £21,620 plus incentives throughout the year</li></ul><ul style="margin-bottom:0.0cm;margin-top:0.0px"><li style="background-color:white;margin-right:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif;margin-left:0.0px">Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us</li><li style="background-color:white;margin-right:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif;margin-left:0.0px">Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly</li><li style="background-color:white;margin-right:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif;margin-left:0.0px">Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family</li><li style="background-color:white;margin-right:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif;margin-left:0.0px">Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year</li><li style="background-color:white;margin-right:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif;margin-left:0.0px">Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want</li><li style="background-color:white;margin-right:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif;margin-left:0.0px">Season Ticket Travel Loan – Giving you the funds to pay for your travel to and from work up front, making a difference where it counts</li><li style="background-color:white;margin-right:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif;margin-left:0.0px">Volunteering days, so you can give back to your local community</li><li style="background-color:white;margin-right:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif;margin-left:0.0px">Optional Private Healthcare and Dental, to protect you and your family</li></ul> What Are You Waiting For?  If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started!</div></div></div>