<!-- Introduction --><div class="feature-text"><h2> Your new role</h2><p style="text-align:left;margin:0px;padding:5px 0px;font-size:inherit;"><span style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Your role involves providing 2nd line IT support to the business, ensuring the seamless operation of end-users to fulfill IT requirements. You are tasked with supporting all aspects of hardware and software, prioritising service requests and incidents whilst ensuring the fulfilment of service level agreements. You will act as a technical escalation point for the 1st line IT service desk.&nbsp;</span></p><p style="text-align:left;margin:0px;padding:5px 0px;font-size:inherit;"><span>On call requirement - 1 in every 5 weeks, Thursday - Thursday&nbsp;</span><span>&nbsp;</span></p><p style="text-align:left;margin:0px;padding:5px 0px;font-size:inherit;"><br></p></div><!-- Responsibilities --><div><h3>What you'll be doing</h3><ul style="margin-top:0px;margin-bottom:10px;"><li style="list-style-type:disc;font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><p style="line-height:1.8;text-align:left;margin:11pt 0px 0pt;padding:5px 0px;font-size:inherit;"><span style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Diagnose and resolve hardware and software issues.</span></p></li><li style="list-style-type:disc;font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><p style="line-height:1.8;text-align:left;margin:0pt 0px;padding:5px 0px;font-size:inherit;"><span style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Configure and deploy laptops, desktops, printers, mobile devices, handheld terminals, tablets and google meet hardware.</span></p></li><li style="list-style-type:disc;font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><p style="line-height:1.8;margin:0pt 0px;text-align:left;padding:5px 0px;font-size:inherit;"><span style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:rgb(255,255,255);font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Support mobile devices e.g. tablets and smartphones running iOS and Android OS</span></p></li><li style="list-style-type:disc;font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><p style="line-height:1.8;text-align:left;margin:0pt 0px;padding:5px 0px;font-size:inherit;"><span style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:rgb(255,255,255);font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Manage individual ticket queues, SLAs and adhering to high levels of ticket hygiene.</span></p></li><li style="list-style-type:disc;font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><p style="line-height:1.8;text-align:left;margin:0pt 0px;padding:5px 0px;font-size:inherit;"><span style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Escalate tickets to 3rd Line Support or third party support teams when required.</span></p></li><li style="list-style-type:disc;font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><p style="line-height:1.8;text-align:left;margin:0pt 0px;padding:5px 0px;font-size:inherit;"><span style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Follow all company standards and procedures as currently documented.</span></p></li><li style="list-style-type:disc;font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><p style="line-height:1.8;margin:0pt 0px;text-align:left;padding:5px 0px;font-size:inherit;"><span style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:rgb(255,255,255);font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Carry out regular reviews of existing processes and procedures and suggest areas for improvement.</span></p></li><li style="list-style-type:disc;font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><p style="line-height:1.8;margin:0pt 0px;text-align:left;padding:5px 0px;font-size:inherit;"><span style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:rgb(255,255,255);font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Ensure security of end user products is not compromised and follow appropriate security procedures.</span></p></li><li style="list-style-type:disc;font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><p style="line-height:1.8;margin:0pt 0px;text-align:left;padding:5px 0px;font-size:inherit;"><span style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:rgb(255,255,255);font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Maintain and update confluence operational documents, such as knowledge bases and user guides.</span></p></li><li style="list-style-type:disc;font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><p style="line-height:1.8;margin:0pt 0px;text-align:left;padding:5px 0px;font-size:inherit;"><span style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:rgb(255,255,255);font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Participate in project work, patch management, hardware refreshes and software upgrades.</span></p></li><li style="list-style-type:disc;font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><p style="line-height:1.8;margin:0pt 0px;text-align:left;padding:5px 0px;font-size:inherit;"><span style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:rgb(255,255,255);font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">&nbsp; Actively monitor system alerts, and take appropriate action to mitigate issues</span><span style="font-size:12pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:rgb(255,255,255);font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">.</span></p></li><li style="line-height:1.8;margin-top:0pt;margin-bottom:0pt;text-align:left;"><span style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Support the audit process, and adhere to the asset decommissioning process.</span></li><li style="line-height:1.8;margin-top:0pt;margin-bottom:0pt;text-align:left;"><span style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Ensure asset management records are accurate and well maintained.</span></li><li style="line-height:1.8;margin-top:0pt;margin-bottom:0pt;text-align:left;"><span style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:rgb(255,255,255);font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Good communication skills with the capability to articulate technical solutions to non-technical users.</span></li><li style="line-height:1.8;margin-top:0pt;margin-bottom:11pt;text-align:left;"><span style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:rgb(255,255,255);font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Provide technical expertise to the 1st line support team, and collaborate to ensure efficient resolutions.</span></li><li style="line-height:1.8;margin-top:11pt;margin-bottom:0pt;text-align:left;"><span style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:rgb(255,255,255);font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Participate in the 2nd line on-call rota, approximately 1 in every 5 weeks.</span></li></ul></div><!-- Ideal Candidate --><div><h3>The role is for you if...</h3><ul style="margin-top:0px;margin-bottom:10px;"><li style="list-style-type:disc;font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><p style="line-height:1.38;margin:11pt 0px 0pt;padding:5px 0px;font-size:inherit;"><span style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:rgb(255,255,255);font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Knowledge of Google workspace, Active directory, Group policy, and Microsoft 365.</span></p></li><li style="list-style-type:disc;font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><p style="line-height:1.38;margin:0pt 0px;padding:5px 0px;font-size:inherit;"><span style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:rgb(255,255,255);font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Demonstrable all-round knowledge of Windows 10 and 11.</span></p></li><li style="list-style-type:disc;font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><p style="line-height:1.38;margin:0pt 0px;padding:5px 0px;font-size:inherit;"><span style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:rgb(255,255,255);font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Knowledge of Chrome OS, MacOS, Android, and iOS.</span></p></li><li style="list-style-type:disc;font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><p style="line-height:1.38;margin:0pt 0px;padding:5px 0px;font-size:inherit;"><span style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:rgb(255,255,255);font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Good understanding of TCP/IP/DNS/DHCP technologies.</span></p></li><li style="list-style-type:disc;font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><p style="line-height:1.38;margin:0pt 0px;padding:5px 0px;font-size:inherit;"><span style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:rgb(255,255,255);font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Working knowledge of Microsoft Windows Server 2016 onwards.</span></p></li><li style="list-style-type:disc;font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><p style="line-height:1.38;margin:0pt 0px;padding:5px 0px;font-size:inherit;"><span style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:rgb(255,255,255);font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Knowledge of software distribution and patch management.</span></p></li><li style="list-style-type:disc;font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><p style="line-height:1.2;margin:0pt 0px;padding:5px 0px;font-size:inherit;"><span style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Excellent analytical skills.</span></p></li><li style="list-style-type:disc;font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><p style="line-height:1.2;margin:0pt 0px;padding:5px 0px;font-size:inherit;"><span style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Stakeholder and third party management skills.</span></p></li><li style="list-style-type:disc;font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><p style="line-height:1.2;margin:0pt 0px;padding:5px 0px;font-size:inherit;"><span style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Successful team player.</span></p></li><li style="list-style-type:disc;font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><p style="line-height:1.2;margin:0pt 0px;padding:5px 0px;font-size:inherit;"><span style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:rgb(255,255,255);font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Act as a role model for technical competence and helpfulness, and willingness to share knowledge and resources.</span></p></li><li style="list-style-type:disc;font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><p style="line-height:1.38;margin:11pt 0px 0pt;padding:5px 0px;font-size:inherit;"><span style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:rgb(255,255,255);font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Preferred but not essential knowledge in any of the following - MDM solutions, Enterprise AV and VPN, Monitoring tools, Managed print services and integrations, Asset and Inventory tools, and enterprise level networking solutions.</span></p></li></ul><p style="margin:0px;font-size:inherit;padding:5px 0px;"><br></p><p style="line-height:1.38;margin:11pt 0px 0pt;font-size:inherit;padding:5px 0px;"><br></p><p style="line-height:1.2;margin:0pt 0px;font-size:inherit;padding:5px 0px;"><span style="font-size:10pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Experience and Qualifications</span><span style="font-size:10pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">:</span></p><p style="margin:0px;font-size:inherit;padding:5px 0px;"><br></p><ul style="margin-top:0px;margin-bottom:0px;"><li style="list-style-type:disc;font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><p style="line-height:1.2;margin:0pt 0px;font-size:inherit;padding:5px 0px;"><span style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">At least 3 to 5 years of relevant practical experience troubleshooting faults in a technical environment.</span></p></li><li style="list-style-type:disc;font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><p style="line-height:1.2;margin:0pt 0px;font-size:inherit;padding:5px 0px;"><span style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Experience working in an IT Service organisation or in a retail organisation.</span></p></li><li style="list-style-type:disc;font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><p style="line-height:1.2;margin:0pt 0px;font-size:inherit;padding:5px 0px;"><span style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Industry certifications are desired but not essential - Microsoft, Google, ITIL, Cisco, CompTIA.</span></p></li><li style="list-style-type:disc;font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><p style="line-height:1.2;margin:0pt 0px;font-size:inherit;padding:5px 0px;"><span style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Financial and commercial awareness.</span></p></li><li style="list-style-type:disc;font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><p style="line-height:1.38;margin:11pt 0px;font-size:inherit;padding:5px 0px;"><span style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:rgb(255,255,255);font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Proactive approach to self developing and maintaining knowledge of new and emerging technologies through industry sources, as well as formalised training and development plan.</span></p></li></ul><p style="margin:0px;font-size:inherit;padding:5px 0px;"><br></p></div><!-- Package Description --><div><h3>About DFS</h3><p style="margin:0px;font-size:inherit;padding:5px 0px;">It takes a whole lot of passion to be at the centre of what makes a house feel like home — and that’s just what we do at DFS. We’re the leading sofa retail specialist in the UK, helping people find a comfy seat on great quality sofas since 1969.&nbsp;</p><p style="margin:0px;font-size:inherit;padding:5px 0px;">We're a market leader in the UK because of one thing: our people. Our people made us who we are and will drive us into our ambitious future, together. We offer incredible opportunities to get stuck into fun and meaningful work as well as learn new skills — so you can really ‘find your thing’.&nbsp;</p><p style="margin:0px;font-size:inherit;padding:5px 0px;">Are you ready to make yourself at DFS?</p><p style="margin:0px;font-size:inherit;padding:5px 0px;">&nbsp;</p><p style="margin:0px;font-size:inherit;padding:5px 0px;">DFS Group is proud to be an equal opportunities employer; celebrating diversity and committed to a culture of inclusion and belonging. We extend a warm welcome to everyone, embracing a variety of voices and perspectives. As we continue to work on building a workplace that is representative of the customers we serve and the communities we live and work in, we strongly encourage applications from members of minority and under-represented groups. Across the Group, we want to create an environment where everyone feels at home.</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"><br>&nbsp;</p></div><!-- About the Company --><div><h3>DFS Benefits</h3><p style="margin:0px;font-size:inherit;padding:5px 0px;">&nbsp;</p><ul style="margin-top:0px;margin-bottom:10px;"><li style="font-size:inherit;">Progression and Development opportunities to grow your skills</li><li style="font-size:inherit;">A huge 30% colleague discount, plus 15% friends &amp; family discount across our Group (DFS, Sofology, Dwell)</li><li style="font-size:inherit;">Generous holiday allowance – the time you need to rest and relax and the longer you’re with us, the more time you’ll get! Opportunity to purchase additional holidays each year!&nbsp;</li><li style="font-size:inherit;">Enhanced maternity, paternity and adoption leave to give you the time you need to settle in with your new family member</li><li style="font-size:inherit;">Access to a range of high street &amp; online discounts from: Sainsbury’s, ASOS, Currys PC World, IKEA, John Lewis and more.&nbsp;</li><li style="font-size:inherit;">Discounted Gym and Cinema memberships to help you unwind</li><li style="font-size:inherit;">Group Pension Scheme</li><li style="font-size:inherit;">Group Sharesave Scheme</li><li style="font-size:inherit;">Life Assurance &amp; Company Sick Pay</li><li style="font-size:inherit;">Full comprehensive training&nbsp;</li><li style="font-size:inherit;">Paid days to volunteer each year</li></ul><p style="margin:0px;font-size:inherit;padding:5px 0px;">Any offer is subject to references &amp; DBS Checks</p></div><!-- Apply Button --><a href="https://apply.dfscareers.co.uk/members/?j=2673&amp;lang=en&amp;" class="btn btn-apply apply_bottom">Apply<i class="fas fa-chevron-right"></i></a>