Senior Internal Communications Business Partner

DFS

Senior Internal Communications Business Partner

Job description

<!-- Introduction --><div class="feature-text"><h2> Your new role</h2><p style="margin:0px;font-size:inherit;padding:5px 0px;"><br></p><p style="margin:0px;font-size:inherit;padding:5px 0px;">Fixed term 12 months&nbsp;</p><p style="margin:0px;font-size:inherit;padding:5px 0px;">Hybrid working 3 days in the Doncaster office then 2 days from home&nbsp;</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"><br></p><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Are you passionate about bringing strategy to life through impactful communication? We’re looking for a Senior Internal Communications Business Partner to lead the way in engaging our people across the business.</p><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">In this vital role, you’ll shape and deliver creative, results-driven communication and engagement plans that connect our colleagues with our Group strategy, values, and goals. From logistics and retail to manufacturing and central support, you’ll partner with senior leaders across the organisation to ensure teams feel informed, inspired, and involved.</p><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">While you’ll support a wide range of internal communications activities, a key part of your role will be leading the successful planning and delivery of our internal events – creating moments that matter for our people.</p><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">If you’re a confident communicator with a strategic mindset and a flair for storytelling, we’d love to hear from you.</p></div><!-- Responsibilities --><div><h3>What you'll be doing</h3><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Key Responsibilities</p><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Strategic Communication &amp; Business Partnering</p><ul style="margin:10px 0px 15px 20px;padding:0px 0px 0px 20px;"><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Understand our Group business strategy, priorities, and challenges to shape communications that drive alignment and performance.</p></li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Provide expert communication consultancy and planning to senior leaders and stakeholders to support the delivery of business goals.</p></li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Develop and maintain strong, credible relationships across the business, acting as a trusted partner who delivers high-impact communication outcomes.</p></li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Contribute to building a leader-led communications culture by supporting leaders with tools, coaching, and guidance.</p></li></ul><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Content Creation &amp; Channel Management</p><ul style="margin:10px 0px 15px 20px;padding:0px 0px 0px 20px;"><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Create clear, compelling, and engaging written communications that cut through and resonate with colleagues.</p></li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Ability to create creative communications using a variety of mediums such as film, and effectively use design tools such as adobe express</p></li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Deliver communications and engagement plans using the existing channel mix, ensuring consistency and alignment with our Group strategy and values.</p></li></ul><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Event Management</p><ul style="margin:10px 0px 15px 20px;padding:0px 0px 0px 20px;"><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Lead the delivery of high-quality event experiences that support leadership visibility – including live streams, face-to-face leadership events, and our annual conference.</p></li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Support with the logistics, messaging, and delivery of these events to ensure consistency and colleague connection.</p></li></ul><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Colleague Listening &amp; Inclusion</p><ul style="margin:10px 0px 15px 20px;padding:0px 0px 0px 20px;"><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Support the end-to-end delivery of colleague listening activities such as the Your Say survey and other feedback mechanisms.</p></li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Help shape the actions arising from colleague feedback to support engagement, retention, and culture development.</p></li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Contribute to initiatives that support DFS’s inclusion ambition and help embed a more inclusive and connected colleague experience.</p></li></ul></div><!-- Ideal Candidate --><div><h3>The role is for you if...</h3><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Key Skills &amp; Experience</p><ul style="margin:10px 0px 15px 20px;padding:0px 0px 0px 20px;"><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Proven experience in a senior internal communications or business partnering role.</p></li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Exceptional writing and editing skills – able to translate complex topics into engaging, easy-to-understand content.</p></li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Strong project and stakeholder management skills – able to influence, negotiate and collaborate with senior stakeholders.</p></li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Experience planning and delivering communications in complex, operational businesses (multi-site or multi-audience environments preferred).</p></li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Demonstrated ability to deliver exceptional events and internal campaigns across multiple channels.</p></li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Excellent understanding of internal communications best practice, channels, and tools.</p></li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Experience in colleague engagement and feedback mechanisms, including survey design, delivery, and action planning.</p></li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Experience in basic design skills to create engaging communications using all forms of media - written, film, presentations</p></li></ul><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Personal Attributes</p><ul style="margin:10px 0px 15px 20px;padding:0px 0px 0px 20px;"><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Collaborative and consultative style with high emotional intelligence.</p></li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Credible and confident communicator with strong interpersonal and influencing skills.</p></li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Outcome-oriented with a strong sense of ownership and accountability.</p></li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Passionate about colleague engagement and making a positive impact.</p></li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Creative thinker with a continuous improvement mindset.<br style="margin:0px;padding:0px;"><br style="margin:0px;padding:0px;"></p></li></ul><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;"><br style="margin:0px;padding:0px;"></p><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;"><br style="margin:0px;padding:0px;"></p></div><!-- Package Description --><div><h3>About DFS</h3><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Did you know a DFS sofa is in one-third of Britain’s homes?&nbsp;</p><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Since 1969, we’ve been creating, marketing, and selling sofas that reflect people’s unique styles and tastes. We’ve always led the market, bringing comfort and great design to communities both online and in person.</p><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">We’re the UK’s leading sofa retail specialist, but here’s the secret to our success - it’s our people. They’re at the heart of what we do, and together, they’re crafting us towards our ambitious future.</p></div><!-- About the Company --><div><h3>DFS Benefits</h3><ul style="margin:10px 0px 15px 20px;padding:0px 0px 0px 20px;"><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">Growth and Training: Learn new skills and develop your career with us.</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">Leave: Enjoy a great holiday allowance</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">Discounts: Get 30% off DFS and Sofology products for yourself, plus discounts for friends and family - and savings at big brands like Sainsbury’s, ASOS, and IKEA.</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">Wellbeing Perks: Access healthcare services, an Employee Assistance Programme, and discounted gym memberships.</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">Pension and Savings: Join our Group Pension and Sharesave schemes.</li></ul></div><!-- Apply Button --><a href="https://apply.dfscareers.co.uk/members/?j=2633&amp;lang=en&amp;" class="btn btn-apply apply_bottom">Apply<i class="fas fa-chevron-right"></i></a>

DFS

Senior Internal Communications Business Partner

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