LMS Coordinator(35559)

June 23, 2025

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Full Time

Nuneaton

Competitive

June 23, 2025

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Job description

<div class="earcuposdescription"><div class="earcuposdescriptionnote">Join our team and be part of a company that truly lives its values. With our expertise and commitment to innovation, we aim to build trust and make health and wellness accessible to all. By fostering inclusivity and care, we work collaboratively to improve the well-being of our colleagues, customers, and communities.</div></div><div class="earcuposdescription"><div class="earcuposdescriptiontitle">The Role</div><div class="earcuposdescriptionnote">Ready to empower thousands of colleagues with innovative learning experiences?We're looking for an enthusiastic LMS Coordinator to join our Learning & Development team in Nuneaton. You'll own the day-to-day administration of our Learning Management System - uploading content, creating users, coordinating bookings and generating insightful reports. As the go-to expert, you'll troubleshoot issues, produce clear user guides and collaborate closely with L&D colleagues to roll out engaging, accessible learning experiences for our 10,000+ colleagues across Retail, Distribution, Hubs, BLX and International. This is your chance to blend technical know-how with creative problem-solving, shaping how Holland & Barrett learns and grows in a fast-paced, mission-driven environment.Key Responsibilities:<ul><li style="font-size: 11pt; font-family: 'open sans', sans-serif;">Provide frontline support for LMS users, resolving issues and answering queries promptly</li><li style="font-size: 11pt; font-family: 'open sans', sans-serif;"> Administer user accounts, course creation, event bookings and content organisation</li><li style="font-size: 11pt; font-family: 'open sans', sans-serif;"> Collaborate with teams and SMEs to create learning pathways</li><li style="font-size: 11pt; font-family: 'open sans', sans-serif;"> Upload and schedule learning materials, compliance modules and specialised licences</li><li style="font-size: 11pt; font-family: 'open sans', sans-serif;"> Act as an LMS specialist, ensuring consistency and best practice across the system</li><li style="font-size: 11pt; font-family: 'open sans', sans-serif;"> Produce and maintain internal user guides, FAQs and quick-reference materials</li><li style="font-size: 11pt; font-family: 'open sans', sans-serif;"> Generate, analyse and distribute engagement and compliance reports to stakeholders</li><li style="font-size: 11pt; font-family: 'open sans', sans-serif;"> Manage training extension requests and bespoke learning support tickets</li></ul>Location: This role is based in Nuneaton with requirements to be in the office at least twice a week. </div></div><div class="earcuposdescription"><div class="earcuposdescriptiontitle">The Person</div><div class="earcuposdescriptionnote"><ul><li style="font-size: 11pt; font-family: 'open sans', sans-serif;">Proven experience administering an LMS (e.g., Docebo, SuccessFactors, Cornerstone, Moodle) </li><li style="font-size: 11pt; font-family: 'open sans', sans-serif;">Proficient in Microsoft Office (Excel reporting, Word, PowerPoint) with strong data-handling skills </li><li style="font-size: 11pt; font-family: 'open sans', sans-serif;">Excellent verbal and written communication, able to simplify technical concepts </li><li style="font-size: 11pt; font-family: 'open sans', sans-serif;">Highly organised with impeccable attention to detail and the ability to prioritise </li><li style="font-size: 11pt; font-family: 'open sans', sans-serif;">Creative problem-solver who thrives in a fast-moving, collaborative environment </li><li style="font-size: 11pt; font-family: 'open sans', sans-serif;">Comfortable liaising with multiple teams to coordinate launches and updates </li><li style="font-size: 11pt; font-family: 'open sans', sans-serif;">An initiative-taking, “can-do” attitude with a passion for continuous improvement</li><li style="font-size: 11pt; font-family: 'open sans', sans-serif;">Enthusiastic about using technology to make learning engaging and effective </li></ul></div></div><div class="earcuposdescription"><div class="earcuposdescriptiontitle">What we offer</div><div class="earcuposdescriptionnote">Our Benefits for this role include, but not limited to:<ul><li>H&B Employee Discount - 25%</li><li>Pension company contribution</li><li>Exclusive benefits, free advice and savings from a range of retailers and providers</li><li>And many more!</li></ul>We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B.  </div></div><div class="earcuposdescription"><div class="earcu_posdescriptionnote">Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s). #LI-Hybrid #LI-JS1</div></div>

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