Employee Relations Specialist

DFS

Employee Relations Specialist

Job description

<!-- Introduction --><div class="feature-text"><h2> Your new role</h2><p style="line-height:1.38;margin:12pt 0px;padding:5px 0px;font-size:inherit;"><strong style="font-weight:700;">Hybrid working, 3 days in the office ( Doncaster) and 2 days at home&nbsp;</strong></p><p style="line-height:1.38;margin:12pt 0px;padding:5px 0px;font-size:inherit;"><span style="font-size:16px;font-family:'Times New Roman', Times, serif, '-webkit-standard';color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">We’re looking for a proactive and experienced Employee Relations Specialist to join our HR team and play a key role in supporting our people and leaders across the business. In this specialist role, you’ll provide expert guidance on all areas of employee relations, helping to shape a fair, inclusive, and high-performing workplace.</span></p><p style="line-height:1.38;margin:12pt 0px;padding:5px 0px;font-size:inherit;"><span style="font-size:16px;font-family:'Times New Roman', Times, serif, '-webkit-standard';color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">You’ll take ownership of complex and high-risk ER casework from start to finish, acting as a trusted advisor to colleagues, line managers, and HR Business Partners. As a subject matter expert in your designated ER specialism, you’ll also support the wider team through coaching and knowledge sharing.</span></p><p style="line-height:1.38;margin:12pt 0px;padding:5px 0px;font-size:inherit;"><span style="font-size:16px;font-family:'Times New Roman', Times, serif, '-webkit-standard';color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">This is a fantastic opportunity to make a real impact, using your expertise to influence outcomes and drive best practice in line with DFS Group policies and procedures.</span></p></div><!-- Responsibilities --><div><h3>What you'll be doing</h3><ul style="margin-top:0px;margin-bottom:0px;"><li style="list-style-type:disc;font-size:9pt;font-family:'Nunito Sans', sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left:-2pt;"><p style="line-height:1.2;margin:0pt 0px;padding:5px 0px;font-size:inherit;"><span style="font-size:9pt;font-family:'Nunito Sans', sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Be a subject matter expert within nominated ER Specialisms, taking additional responsibility for that area and coaching other team members</span></p></li><li style="list-style-type:disc;font-size:9pt;font-family:'Nunito Sans', sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left:-2pt;"><p style="line-height:1.2;margin:0pt 0px;padding:5px 0px;font-size:inherit;"><span style="font-size:9pt;font-family:'Nunito Sans', sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Take full ownership of escalated ER casework from start to finish&nbsp;</span></p></li><li style="list-style-type:disc;font-size:9pt;font-family:'Nunito Sans', sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left:-2pt;"><p style="line-height:1.2;margin:0pt 0px;padding:5px 0px;font-size:inherit;"><span style="font-size:9pt;font-family:'Nunito Sans', sans-serif;color:rgb(0,0,0);background-color:rgb(255,255,255);font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Key contact for colleagues, line managers and HRBP’s to provi</span><span style="font-size:9pt;font-family:'Nunito Sans', sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">de specialist ER advice in both informal interventions as well as complex, high risk or high profile cases</span></p></li><li style="list-style-type:disc;font-size:9pt;font-family:'Nunito Sans', sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left:-2pt;"><p style="line-height:1.2;margin:0pt 0px;padding:5px 0px;font-size:inherit;"><span style="font-size:9pt;font-family:'Nunito Sans', sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Able to determine priority cases, deciding on the best approach on a case by case basis and in line with DFS Group policies and procedures</span></p></li><li style="list-style-type:disc;font-size:9pt;font-family:'Nunito Sans', sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left:-2pt;"><p style="line-height:1.2;margin:0pt 0px;padding:5px 0px;font-size:inherit;"><span style="font-size:9pt;font-family:'Nunito Sans', sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Able to offer balanced advice, where appropriate working in partnership with internal and external legal team/solicitors to review complex cases and limit/balance risk</span></p></li><li style="list-style-type:disc;font-size:9pt;font-family:'Nunito Sans', sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left:-2pt;"><p style="line-height:1.2;margin:0pt 0px;padding:5px 0px;font-size:inherit;"><span style="font-size:9pt;font-family:'Nunito Sans', sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Lead key ER meetings</span></p></li><li style="list-style-type:disc;font-size:9pt;font-family:'Nunito Sans', sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left:-2pt;"><p style="line-height:1.2;margin:0pt 0px;padding:5px 0px;font-size:inherit;"><span style="font-size:9pt;font-family:'Nunito Sans', sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Support key business change projects&nbsp;</span></p></li><li style="list-style-type:disc;font-size:9pt;font-family:'Nunito Sans', sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left:-2pt;"><p style="line-height:1.2;margin:0pt 0px;padding:5px 0px;font-size:inherit;"><span style="font-size:9pt;font-family:'Nunito Sans', sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Coach and advise line managers (up to and including Directors), developing expertise in managing disciplinary, grievances, capability and performance related issues, through to appeal</span></p></li><li style="list-style-type:disc;font-size:9pt;font-family:'Nunito Sans', sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left:-2pt;"><p style="line-height:1.2;margin:0pt 0px;padding:5px 0px;font-size:inherit;"><span style="font-size:9pt;font-family:'Nunito Sans', sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Work collaboratively with HRBP’s to establish strategies in different business areas to address trends and progress the Group People Plan</span></p></li><li style="list-style-type:disc;font-size:9pt;font-family:'Nunito Sans', sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left:-2pt;"><p style="line-height:1.2;margin:0pt 0px;padding:5px 0px;font-size:inherit;"><span style="font-size:9pt;font-family:'Nunito Sans', sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Proactively identify and implement process improvements</span></p></li><li style="list-style-type:disc;font-size:9pt;font-family:'Nunito Sans', sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left:-2pt;"><p style="line-height:1.2;margin:0pt 0px;padding:5px 0px;font-size:inherit;"><span style="font-size:9pt;font-family:'Nunito Sans', sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Where appropriate lead on settlement discussions and facilitated meetings to drive case resolution</span></p></li><li style="list-style-type:disc;font-size:9pt;font-family:'Nunito Sans', sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left:-2pt;"><p style="line-height:1.2;margin:0pt 0px;padding:5px 0px;font-size:inherit;"><span style="font-size:9pt;font-family:'Nunito Sans', sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Liaise/work with ACAS and both internal and external legal team/solicitors for all employment law claims (including Early Conciliation and tribunals) to provide full support (including witness support prior and during tribunals) to defend claims</span></p></li><li style="list-style-type:disc;font-size:9pt;font-family:'Nunito Sans', sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left:-2pt;"><p style="line-height:1.2;margin:0pt 0px;padding:5px 0px;font-size:inherit;"><span style="font-size:9pt;font-family:'Nunito Sans', sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Support and coach People Advisors within our People Services team to facilitate a growth of knowledge and experience</span></p></li><li style="list-style-type:disc;font-size:9pt;font-family:'Nunito Sans', sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left:-2pt;"><p style="line-height:1.2;margin:0pt 0px;padding:5px 0px;font-size:inherit;"><span style="font-size:9pt;font-family:'Nunito Sans', sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Review, create and update policies and procedures and all associated documentation i.e. guides/letters/forms</span></p></li><li style="list-style-type:disc;font-size:9pt;font-family:'Nunito Sans', sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left:-2pt;"><p style="line-height:1.2;margin:0pt 0px;padding:5px 0px;font-size:inherit;"><span style="font-size:9pt;font-family:'Nunito Sans', sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Develop and deliver training to build knowledge, capability and understanding for managers and provide ad hoc coaching as needed</span></p></li></ul><p style="margin:0px;font-size:inherit;padding:5px 0px;"><br></p><p style="margin:0px;font-size:inherit;padding:5px 0px;"><br></p></div><!-- Ideal Candidate --><div><h3>The role is for you if...</h3><p style="margin:0px;font-size:inherit;padding:5px 0px;"><br></p><ul style="margin-top:0px;margin-bottom:0px;"><li style="list-style-type:disc;font-size:10pt;font-family:'Nunito Sans', sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left:-2pt;"><p style="line-height:1.2;margin:0pt 0px;font-size:inherit;padding:5px 0px;"><span style="font-size:10pt;font-family:'Nunito Sans', sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Good t</span><span style="font-size:10pt;font-family:'Nunito Sans', sans-serif;color:rgb(0,0,0);background-color:rgb(255,255,255);font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">rack record of managing high volumes of ER Cases</span></p></li><li style="list-style-type:disc;font-size:10pt;font-family:'Nunito Sans', sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left:-2pt;"><p style="line-height:1.2;margin:0pt 0px;font-size:inherit;padding:5px 0px;"><span style="font-size:10pt;font-family:'Nunito Sans', sans-serif;color:rgb(0,0,0);background-color:rgb(255,255,255);font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">A true enthusiasm for ER case management</span></p></li><li style="list-style-type:disc;font-size:10pt;font-family:'Nunito Sans', sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left:-2pt;"><p style="line-height:1.2;margin:0pt 0px;font-size:inherit;padding:5px 0px;"><span style="font-size:10pt;font-family:'Nunito Sans', sans-serif;color:rgb(0,0,0);background-color:rgb(255,255,255);font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">A current and in depth understanding of employment law and its practical application</span></p></li><li style="list-style-type:disc;font-size:10pt;font-family:'Nunito Sans', sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left:-2pt;"><p style="line-height:1.2;margin:0pt 0px;font-size:inherit;padding:5px 0px;"><span style="font-size:10pt;font-family:'Nunito Sans', sans-serif;color:rgb(0,0,0);background-color:rgb(255,255,255);font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Resilience and the ability to cope well under pressure, dealing effectively with conflicting demands</span></p></li><li style="list-style-type:disc;font-size:10pt;font-family:'Nunito Sans', sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left:-2pt;"><p style="line-height:1.2;margin:0pt 0px;font-size:inherit;padding:5px 0px;"><span style="font-size:10pt;font-family:'Nunito Sans', sans-serif;color:rgb(0,0,0);background-color:rgb(255,255,255);font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Ability to operate in significant ambiguity and advise in ‘grey areas’ of employee relations</span></p></li><li style="list-style-type:disc;font-size:10pt;font-family:'Nunito Sans', sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left:-2pt;"><p style="line-height:1.2;margin:0pt 0px;font-size:inherit;padding:5px 0px;"><span style="font-size:10pt;font-family:'Nunito Sans', sans-serif;color:rgb(0,0,0);background-color:rgb(255,255,255);font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Key team player and ability to flex priorities to support the team</span></p></li><li style="list-style-type:disc;font-size:10pt;font-family:'Nunito Sans', sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left:-2pt;"><p style="line-height:1.2;margin:0pt 0px;font-size:inherit;padding:5px 0px;"><span style="font-size:10pt;font-family:'Nunito Sans', sans-serif;color:rgb(0,0,0);background-color:rgb(255,255,255);font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Strong communication and influencing skills with the ability to interact across all levels of management</span></p></li><li style="list-style-type:disc;font-size:10pt;font-family:'Nunito Sans', sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left:-2pt;"><p style="line-height:1.2;margin:0pt 0px;font-size:inherit;padding:5px 0px;"><span style="font-size:10pt;font-family:'Nunito Sans', sans-serif;color:rgb(0,0,0);background-color:rgb(255,255,255);font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Excellent attention to detail, able to multitask and deal with high volume workload</span></p></li><li style="list-style-type:disc;font-size:10pt;font-family:'Nunito Sans', sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left:-2pt;"><p style="line-height:1.2;margin:0pt 0px;font-size:inherit;padding:5px 0px;"><span style="font-size:10pt;font-family:'Nunito Sans', sans-serif;color:rgb(0,0,0);background-color:rgb(255,255,255);font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Provide great customer service for our leaders and colleagues across the business&nbsp;</span></p></li><li style="list-style-type:disc;font-size:10pt;font-family:'Nunito Sans', sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left:-2pt;"><p style="line-height:1.2;margin:0pt 0px;font-size:inherit;padding:5px 0px;"><span style="font-size:10pt;font-family:'Nunito Sans', sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Strong analytical skills</span></p></li><li style="list-style-type:disc;font-size:10pt;font-family:'Nunito Sans', sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left:-2pt;"><p style="line-height:1.2;margin:0pt 0px;font-size:inherit;padding:5px 0px;"><span style="font-size:10pt;font-family:'Nunito Sans', sans-serif;color:rgb(0,0,0);background-color:rgb(255,255,255);font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Able to travel throughout the UK as needed to achieve the responsibilities and accountabilities detailed above</span></p></li></ul><p style="margin:0px;font-size:inherit;padding:5px 0px;"><br></p><p style="line-height:1.2;margin:0pt 0px;font-size:inherit;padding:5px 0px;"><span style="font-size:10pt;font-family:'Nunito Sans', sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Experience / Qualifications:</span></p><ul style="margin-top:0px;margin-bottom:0px;"><li style="list-style-type:disc;font-size:10pt;font-family:'Nunito Sans', sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left:-2pt;"><p style="line-height:1.2;margin:0pt 0px;font-size:inherit;padding:5px 0px;"><span style="font-size:10pt;font-family:'Nunito Sans', sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Proven work experience as an ER specialist or relevant role&nbsp;</span></p></li><li style="list-style-type:disc;font-size:10pt;font-family:'Nunito Sans', sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left:-2pt;"><p style="line-height:1.2;margin:0pt 0px;font-size:inherit;padding:5px 0px;"><span style="font-size:10pt;font-family:'Nunito Sans', sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Experience with HR software preferred, but not essential&nbsp;</span></p></li><li style="list-style-type:disc;font-size:10pt;font-family:'Nunito Sans', sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left:-2pt;"><p style="line-height:1.2;margin:0pt 0px;font-size:inherit;padding:5px 0px;"><span style="font-size:10pt;font-family:'Nunito Sans', sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Computer literacy (Google Workplace in particular)&nbsp;</span></p></li><li style="list-style-type:disc;font-size:10pt;font-family:'Nunito Sans', sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left:-2pt;"><p style="line-height:1.2;margin:0pt 0px;font-size:inherit;padding:5px 0px;"><span style="font-size:10pt;font-family:'Nunito Sans', sans-serif;color:rgb(0,0,0);background-color:rgb(255,255,255);font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Experience reviewing policies and procedures</span></p></li><li style="list-style-type:disc;font-size:10pt;font-family:'Nunito Sans', sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left:-2pt;"><p style="line-height:1.2;margin:0pt 0px;font-size:inherit;padding:5px 0px;"><span style="font-size:10pt;font-family:'Nunito Sans', sans-serif;color:rgb(0,0,0);background-color:rgb(255,255,255);font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">CIPD qualified or relevant experience gained</span></p></li></ul><p style="margin:0px;font-size:inherit;padding:5px 0px;"><br></p></div><!-- Package Description --><div><h3>About DFS</h3><p style="line-height:1.656;background-color:rgb(255,255,255);margin:15pt 0px 0pt;padding:0pt 0pt 38pt;font-size:inherit;"><span style="font-size:16px;font-family:'Times New Roman', Times, serif, '-webkit-standard';color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Did you know a DFS sofa is in one-third of Britain’s homes?&nbsp;</span></p><p style="line-height:1.656;background-color:rgb(255,255,255);margin:15pt 0px 0pt;padding:0pt 0pt 38pt;font-size:inherit;"><span style="font-size:16px;font-family:'Times New Roman', Times, serif, '-webkit-standard';color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Since 1969, we’ve been creating, marketing, and selling sofas that reflect people’s unique styles and tastes. We’ve always led the market, bringing comfort and great design to communities both online and in person.</span></p><p style="line-height:1.656;background-color:rgb(255,255,255);margin:15pt 0px 0pt;padding:0pt 0pt 38pt;font-size:inherit;"><span style="font-size:16px;font-family:'Times New Roman', Times, serif, '-webkit-standard';color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">We’re the UK’s leading sofa retail specialist, but here’s the secret to our success - it’s our people. They’re at the heart of what we do, and together, they’re crafting us towards our ambitious future.</span></p></div><!-- Apply Button --><a href="https://apply.dfscareers.co.uk/members/?j=2630&amp;lang=en&amp;" class="btn btn-apply apply_bottom">Apply<i class="fas fa-chevron-right"></i></a>

DFS

Employee Relations Specialist

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