Group Regional Facilities Partner

DFS

Group Regional Facilities Partner

Job description

<!-- Introduction --><div class="feature-text"><h2> Your new role</h2><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">We’re looking for an experienced and hands-on Group Regional Facilities Partner to join our Property team. This field-based position is key to supporting our retail estate across multiple brands within the Group.</p><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;"><br style="margin:0px;padding:0px;"></p><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">You'll work closely with our facilities management partners, contractors, and internal teams to ensure our sites are safe, compliant, and running smoothly – driving performance, solving problems, and keeping everything on track.</p></div><!-- Responsibilities --><div><h3>What you'll be doing</h3><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">As Group Regional Facilities Partner, your key responsibilities will include:</p><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;"><br style="margin:0px;padding:0px;"></p><ul style="margin:10px 0px 15px 20px;padding:0px 0px 0px 20px;"><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">Carrying out regular site visits across the Group’s retail estate, producing detailed reports and gathering key asset data.</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">Monitoring contractor performance against agreed KPIs and SLAs to maintain high standards of service delivery.</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">Managing the day-to-day repair and maintenance budget (both opex and capex), ensuring efficient and cost-effective spend.</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">Reviewing and approving contractor quotes, ensuring compliance and value for money.</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">Ensuring all contractors and service providers comply with health &amp; safety and environmental standards while on site.</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">Acting as the first point of escalation for any operational or contractor-related issues on site, working closely with senior stakeholders to reach effective resolutions.</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">Liaising with internal stakeholders across the Group to keep site teams informed of scheduled works, planned visits, and other relevant updates.</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">Supporting the Head of Estates in managing operational events and issues across the portfolio.</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">Coordinating with Project Managers and our Facilities Contract Manager to support new installations and site openings, ensuring documentation is transferred and deadlines are met.</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">Raising and managing work orders with contractors and supply partners, tracking jobs through to successful completion.</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">Monitoring central facilities software platforms and resolving alerts or escalations in a timely manner.</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">Keeping our central certification portal updated with all necessary documentation and compliance certificates.</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">Providing regular updates to the wider Property team about operational matters and site performance.</li></ul></div><!-- Ideal Candidate --><div><h3>The role is for you if...</h3><ul style="margin:10px 0px 15px 20px;padding:0px 0px 0px 20px;"><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">You’re a natural relationship-builder who works well with colleagues and stakeholders at every level</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">You communicate clearly, confidently, and know how to navigate complex conversations</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">You’re passionate about delivering excellent service and creating well-run, customer-ready spaces</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">You’re experienced in working with third-party contractors and know how to hold them to account</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">You stay calm under pressure and have a pragmatic, solutions-focused mindset</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">You’re organised, efficient, and comfortable managing multiple priorities and deadlines</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">You have a solid understanding of health &amp; safety and compliance within a facilities or estates setting</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">You can work independently, take ownership and follow projects through from start to finish</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">You’re tech-savvy with strong admin skills and attention to detail</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">You enjoy being part of a team and thrive in a collaborative, fast-moving environment</li></ul></div><!-- Package Description --><div><h3>About DFS</h3><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">It takes a whole lot of passion to be at the centre of what makes a house feel like home - and that’s just what we do at DFS. We’re the leading sofa retail specialist in the UK, helping people find a comfy seat on their great quality sofas since 1969.&nbsp;</p><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">We're a market leader in the UK because of one thing: our people. Our people made us who we are and will drive us into our ambitious future, together. We offer incredible opportunities to get stuck into fun and meaningful work as well as learn new skills - so you can really ‘find your thing’.&nbsp;</p></div><!-- About the Company --><div><h3>DFS Benefits</h3><ul style="margin:10px 0px 15px 20px;padding:0px 0px 0px 20px;"><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Generous annual bonus based on business performance and objectives.&nbsp;</p></li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Growth and Training:&nbsp;Learn new skills and develop your career with us.</p></li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Leave:&nbsp;Enjoy a great holiday allowance, with the option to buy 5 extra days. Take advantage of our enhanced leave for Maternity, Paternity, Shared Parental, and Adoption, plus a paid volunteering day each year.</p></li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Discounts:&nbsp;Get 30% off DFS and Sofology products for yourself, plus discounts for friends and family - and savings at big brands like Sainsbury’s, ASOS, and IKEA.</p></li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Wellbeing Perks:&nbsp;Access healthcare services, an Employee Assistance Programme, and discounted gym memberships.</p></li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Pension and Savings:&nbsp;Join our Group Pension and Sharesave schemes.</p></li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">Life Assurance &amp; Sick Pay: Peace of mind with Life Assurance and Company Sick Pay.</li></ul><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;"><br style="margin:0px;padding:0px;"></p><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">DFS Group is proud to be an equal opportunities employer; celebrating diversity and committed to a culture of inclusion and belonging. We extend a warm welcome to everyone, embracing a variety of voices and perspectives. As we continue to work on building a workplace that is representative of the customers we serve and the communities we live and work in, we strongly encourage applications from members of minority and under-represented groups. Across the Group, we want to create an environment where everyone feels at home.</p></div><!-- Apply Button --><a href="https://apply.dfscareers.co.uk/members/?j=2618&amp;lang=en&amp;" class="btn btn-apply apply_bottom">Apply<i class="fas fa-chevron-right"></i></a>

DFS

Group Regional Facilities Partner

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