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Job description
<div class="clearfix"></div><h1 class="job-title axiom0-0 axiom-scraped-0">Trade Sales and Service Apprentice</h1><div></div><div><p>At Howdens, we’re proud to be one of the UK’s leading apprenticeship employers. With a long-standing commitment to developing talent, we've been recognised among the <em>Top 100 Apprenticeship Employers</em> since 2022. Our apprentices don’t just do a job - they build lasting careers.</p><p><strong>Depot Sales and Service Apprentice</strong> </p><p>We’re looking for enthusiastic, proactive people to join our apprenticeship programme and become an integral part of our depot teams. As a Depot Sales and Service Apprentice, you’ll follow a structured development programme that combines practical depot experience with high-quality off-the-job training delivered by an approved apprenticeship training provider. </p><p>This 12–15 month apprenticeship will give you hands-on experience across key areas of our depot, including customer service at the trade counter, sales and business development, stock control, and kitchen planning. </p><p>As a Depot Sales and Service Apprentice you will be supported throughout by your Depot Manager, a dedicated mentor, and our in-house Learning and Development team - ensuring you grow in confidence and capability every step of the way. </p><p><strong>What You’ll Gain</strong> </p><p>This apprenticeship is designed to give you the skills, experience, and confidence to succeed. You will: </p><ul><li>Learn how to deliver exceptional service and build strong relationships with trade customers both in person and over the phone </li></ul><ul><li>Build skills in serving and selling to customers on the trade counter, and ensuring customers receive their products in a timely and efficient manner</li></ul><ul><li>Gain product knowledge and develop the ability to advise customers on our kitchen, bedroom and joinery ranges, identifying new sales opportunities, and helping to drive the growth of the depot.</li><li>Learn the principles of stock control and warehousing, ensuring stock levels are accurately maintained, and following all health and safety regulations</li></ul><ul><li>Grow your confidence and communication skills as part of a close-knit team in a fast-paced depot environment </li></ul><ul><li>Be supported to complete your Level 2 Trade Supplier Apprenticeship, including English and Maths if required </li></ul><p><strong>Future Career Pathways</strong> </p><p>Completing this apprenticeship opens doors to a variety of career opportunities across Howdens, with in-house Learning and Development programmes to support your progression. Many of our past apprentices have progressed into roles such as: </p><ul><li><strong>Trade Counter Salesperson</strong> </li></ul><ul><li><strong>Business Developer</strong> </li></ul><ul><li><strong>Kitchen Sales Designer</strong> </li></ul><ul><li><strong>Depot Management Roles</strong> </li></ul><p><strong>What We’re Looking For</strong> </p><p>We’re seeking people who are excited to learn, eager to get involved, and ready to start their career. Ideally, you’ll have: </p><ul><li>Strong attention to detail and commitment to doing things well </li></ul><ul><li>Great communication skills and a customer-focused mindset </li></ul><ul><li>A proactive attitude with the ability to work independently and use your initiative </li></ul><ul><li>Good organisation and time management </li></ul><ul><li>A genuine interest in developing your skills and growing your career </li></ul><ul><li>The right to work in the UK </li></ul><p><strong>The Apprenticeship Programme</strong> </p><ul><li><strong>Apprenticeship Standard:</strong> Level 2 Trade Supplier </li></ul><ul><li><strong>Duration:</strong> Typically 12–15 months (including End Point Assessment) </li></ul><ul><li><strong>Training:</strong> A mix of on-the-job experience and off-the-job learning </li></ul><ul><li><strong>Support:</strong> From a mentor, depot team, learning and development team and external apprenticeship training provider </li></ul><ul><li><strong>Qualifications:</strong> Functional Skills in English and Maths (if needed) </li></ul><p> <strong>Rewards and Benefits</strong> </p><p>Your hard work and commitment won’t go unnoticed. As a Howdens apprentice, you’ll receive: </p><ul><li>£15,708 annual salary </li></ul><ul><li>Paid holiday entitlement </li></ul><ul><li>A matched contribution pension scheme </li></ul><ul><li>Team incentives and social events </li></ul><ul><li>Generous staff discount on Howdens products </li></ul><p><strong>About Howdens</strong> </p><p>Howdens Joinery is the UK’s number one trade kitchen supplier, trusted by over 460,000 trade professionals. With more than 900 depots and a growing presence across Europe, we’re a business built on entrepreneurial spirit and strong local relationships. </p><p>At Howdens, we’re committed to being worthwhile for <em>all</em> concerned. We aim to create an inclusive and supportive workplace where everyone can thrive. If you need any adjustments to our recruitment process, just email <strong>apprenticeships@howdens.com</strong> with the job title and location, and we’ll be happy to help. </p></div><div></div><div></div><div class="sharelinks"><div class="linkedinbutton sharebutton pull-left"><script type="text/javascript" src="https://platform.linkedin.com/in.js"></script><span class="IN-widget" data-lnkd-debug="<script type="in/share+init" data-counter="right" data-url="https://isw.changeworknow.co.uk/howdens/vms/e/careers/positions/cjsJGPyT9eX5TwP5CFe3t"></script>" style="display: inline-block; line-height: 1; vertical-align: bottom; padding: 0px; margin: 0px; text-indent: 0px; text-align: center;"><span style="padding: 0px !important; margin: 0px !important; text-indent: 0px !important; display: inline-block !important; vertical-align: bottom !important; font-size: 1px !important;"><button class="IN-e146f606-483d-4824-a598-79a778fddfb4-1G9ISYhSF8XoOmdcl0yKDu"><xdoor-icon aria-hidden="true"><svg viewBox="0 0 24 24" width="24px" height="24px" x="0" y="0" preserveAspectRatio="xMinYMin meet"><g style="fill: currentColor"><rect x="-0.003" style="fill:none;" width="24" height="24"></rect><path style="" d="M20,2h-16c-1.1,0-2,0.9-2,2v16c0,1.1,0.9,2,2,2h16c1.1,0,2-0.9,2-2V4C22,2.9,21.1,2,20,2zM8,19h-3v-9h3V19zM6.5,8.8C5.5,8.8,4.7,8,4.7,7s0.8-1.8,1.8-1.8S8.3,6,8.3,7S7.5,8.8,6.5,8.8zM19,19h-3v-4c0-1.4-0.6-2-1.5-2c-1.1,0-1.5,0.8-1.5,2.2V19h-3v-9h2.9v1.1c0.5-0.7,1.4-1.3,2.6-1.3c2.3,0,3.5,1.1,3.5,3.7V19z"></path></g></svg></xdoor-icon>Share</button></span></span></div><div class="tweetbutton sharebutton pull-left"><iframe id="twitter-widget-0" scrolling="no" frameborder="0" allowtransparency="true" allowfullscreen="true" class="twitter-share-button twitter-share-button-rendered twitter-tweet-button" style="position: static; visibility: visible; width: 65px; height: 20px;" title="X Post Button" src="https://platform.twitter.com/widgets/tweetbutton.2f70fb173b9000da126c79afe2098f02.en.html#dnt=false&id=twitter-widget-0&lang=en&originalreferer=https%3A%2F%2Fisw.changeworknow.co.uk%2Fhowdens%2Fvms%2Fe%2Fcareers%2Fpositions%2FcjsJGPyT9eX5TwP5CFe3t&related=%40changeworknow&size=m&text=Howdens%20Joinery%20Co.%20Careers%20-%20Trade%20Sales%20and%20Service%20Apprentice&time=1750385229484&type=share&url=https%3A%2F%2Fisw.changeworknow.co.uk%2Fhowdens%2Fvms%2Fe%2Fcareers%2Fpositions%2FcjsJGPyT9eX5TwP5CFe3t" data-url="https://isw.changeworknow.co.uk/howdens/vms/e/careers/positions/cjsJGPyT9eX5TwP5CFe3t"></iframe><script type="text/javascript" src="https://platform.twitter.com/widgets.js"></script></div><div class="facebooklikebutton sharebutton pull-left"><script>(function(d, s, id) {var js, fjs = d.getElementsByTagName(s)[0];if (d.getElementById(id)) return;js = d.createElement(s); js.id = id;js.src = "//connect.facebook.net/enUS/all.js#xfbml=1&status=0&appId=352523527214784";fjs.parentNode.insertBefore(js, fjs);}(document, 'script', 'facebook-jssdk'));</script><div class="fb-share-button fbiframewidget" data-href="https://isw.changeworknow.co.uk/howdens/vms/e/careers/positions/cjsJGPyT9eX5TwP5CFe3t" width="90" data-layout="button" data-size="" fb-xfbml-state="rendered" fb-iframe-plugin-query="appid=&containerwidth=37&href=https%3A%2F%2Fisw.changeworknow.co.uk%2Fhowdens%2Fvms%2Fe%2Fcareers%2Fpositions%2FcjsJGPyT9eX5TwP5CFe3t&layout=button&locale=enUS&sdk=joey&size=&width=90"><span style="vertical-align: bottom; width: 67px; height: 20px;"><iframe name="f33f4e75931b5e2f1" width="90px" height="1000px" data-testid="fb:sharebutton Facebook Social Plugin" title="fb:sharebutton Facebook Social Plugin" frameborder="0" allowtransparency="true" allowfullscreen="true" scrolling="no" allow="encrypted-media" src="https://www.facebook.com/v2.9/plugins/sharebutton.php?appid=&channel=https%3A%2F%2Fstaticxx.facebook.com%2Fx%2Fconnect%2Fxdarbiter%2F%3Fversion%3D46%23cb%3Dfd51202138cf38a35%26domain%3Disw.changeworknow.co.uk%26iscanvas%3Dfalse%26origin%3Dhttps%253A%252F%252Fisw.changeworknow.co.uk%252Ffbc0c1e37059ddb46%26relation%3Dparent.parent&containerwidth=37&href=https%3A%2F%2Fisw.changeworknow.co.uk%2Fhowdens%2Fvms%2Fe%2Fcareers%2Fpositions%2FcjsJGPyT9eX5TwP5CFe3t&layout=button&locale=enUS&sdk=joey&size=&width=90" style="border: none; visibility: visible; width: 67px; height: 20px;" class=""></iframe></span></div><div id="fb-root"></div></div><div class="clear"></div></div><a class="btn btn-primary pull-right" href="/howdens/vms/e/careers/candidates/applications/new?howto_apply=c5DGtUNybaWiPGORBkn2WF">Apply now</a><div class="clearfix"></div>
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