Assistant Store Manager

Ellis Brigham

Assistant Store Manager

Job description

<div class="p-6"><h2 class="text-grey-1000 text-2xl font-bold mb-6">Job Overview</h2><div class="grid grid-cols-1 lg:grid-cols-3 gap-8"><div><p class="mb-4">Proudly family owned, we have been in the business of kitting people out for mountain adventures for over 90 years. Founded and based in Greater Manchester, it's our mission to be the number one independent outdoor and snow sports retailer.</p><p class="mb-4">We have stores across the country from Central London to the Scottish Highlands. Each of these stores are staffed by people with a passion for the mountains and the kit required. Our staff are people with a passion for the mountains and the kit required. They are there to guide customers through our collection of the greatest outdoor and snow sports brands available.</p><p class="mb-4">As part of our team, you will play a crucial role in enabling our customers to get the best kit for their adventures. From the moment you join us, you’ll be instrumental in sharing our passion for the outdoors with our customers.</p><p class="mb-4">As an Assistant Store Manager, we will work with you to develop your knowledge and experience, so you are ready to deliver success.</p></div><div><h4 class="font-semibold text-lg mb-2">What you’ll be doing:</h4><ul class="list-disc list-inside space-y-2 text-sm"><li>Representing Ellis Brigham and helping to inspire customers to enjoy the outdoors in the best kit for their adventures</li><li>Creating an open and friendly environment in our stores to ensure everyone feels welcome</li><li>Working alongside the whole store team to lead, develop and motivate them to deliver outstanding customer service and reach the store targets</li><li>Helping customers select the best products for their needs – from walking their dog in the UK to climbing the world’s biggest mountains</li><li>Taking a lead role in the store, both on your own and in partnership with the Store Manager</li><li>Playing a pivotal role in recruiting, training, directing and supporting your colleagues</li><li>Continuously developing your knowledge and expertise around our products and sports to ensure you have the best skills possible</li><li>Working alongside your colleagues to maintain the appearance of the store to the highest standards, ensuring it is easy and enjoyable for customers to shop</li><li>Completing store tasks and operations with care and accuracy to establish a seamless performance</li></ul></div><div><h4 class="font-semibold text-lg mb-2">Who you are:</h4><ul class="list-disc list-inside space-y-2 text-sm"><li>You have great communication skills and can interact with a range of people</li><li>You may have worked in previous customer-facing roles or can demonstrate your ability to engage with customers</li><li>You are honest, hardworking and take pride in what you do</li><li>You are willing to learn and actively look for development</li><li>You are comfortable working in a team and taking direction, but also happy to make your own decisions</li><li>You enjoy outdoor sports or are keen to immerse yourself in the outdoor world</li><li>You want to work in an environment where every day can be different and that hard work and good fun go hand in hand</li><li>You are fluent in English - other languages are a plus</li><li>You are flexible when it comes to working weekends, evenings and holidays when necessary</li></ul><h4 class="font-semibold text-lg mb-2 mt-6">What you'll get from us:</h4><ul class="list-disc list-inside space-y-2 text-sm"><li>An inclusive workplace that promotes and values diversity.</li><li>You will be valued and treated as an individual in a close family-run company</li><li>Opportunities for development and progression</li><li>Training on all our great products and sports with the chance to learn more at 'On The Hill' training events</li><li>Refer a friend cash bonus</li><li>Living Wage after the qualifying period</li><li>Generous staff discounts and pro-deals</li><li>Paid Charity days</li><li>Bike to work scheme</li></ul></div></div><div class="mt-12 border-t border-beige pt-8"><h3 class="text-grey-1000 text-2xl font-semibold mb-4">We’re looking for team members who:</h3><ul class="list-disc list-inside space-y-2 text-grey-600 text-sm"><li>Love the outdoors and outdoor sports and want to share that enthusiasm with our customers</li><li>Are committed to delivering outstanding customer service</li><li>Thrive in a fast-paced retail environment and love working as part of a team</li></ul></div>

Ellis Brigham

Assistant Store Manager

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