<div class="external-paneltrix-content external-paneltrix-content--colored external-paneltrix-content--lead-in" id="external-jobs-show-description"><script type="application/json" id="js-react-on-rails-context">{"railsEnv":"production","inMailer":false,"i18nLocale":"en","i18nDefaultLocale":"en","rorVersion":"13.0.2","rorPro":false,"href":"https://careers.elemis.com/en/postings/74d2d172-07be-496d-aeb3-489e61201b94","location":"/en/postings/74d2d172-07be-496d-aeb3-489e61201b94","scheme":"https","host":"careers.elemis.com","port":null,"pathname":"/en/postings/74d2d172-07be-496d-aeb3-489e61201b94","search":null,"httpAcceptLanguage":"en-US,en;q=0.9","serverSide":false}</script><div id="External::Careerspage::Renderrichtrixcontent-react-component-49153751-e6ef-495b-8d10-5b3a5e24dd8c"><div><div><!--block-->The International Training Manager supports and implements comprehensive training programs for Elemis’ International educators. This role involves creating training strategies and initiatives to ensure that the global trainers consistently deliver exceptional services and content delivery whilst adhering to brand standards and guidelines, ensuring educators stay current with industry trends. The International Training Manager will work closely with key ex-UK markets to share up-to-the-minute curriculum, educational, social media, retail and event content and training assets. This role is also responsible for onboarding Train the Trainer programs for new International Trainers and also implementing and running International Ambassador programs for large international spa groups. <br><br></div><div><!--block-->Frequent and timely communication is an essential part of this role, as is building strong, supportive relationships. </div></div></div><script type="application/json" class="js-react-on-rails-component" data-component-name="External::Careerspage::Renderrichtrixcontent" data-dom-id="External::Careerspage::Renderrichtrixcontent-react-component-49153751-e6ef-495b-8d10-5b3a5e24dd8c">{"htmlString":"\u003cdiv\u003e\n\u003c!--block--\u003eThe International Training Manager supports and implements comprehensive training programs for Elemis’ International educators. This role involves creating training strategies and initiatives to ensure that the global trainers consistently deliver exceptional services and content delivery whilst adhering to brand standards and guidelines, ensuring educators stay current with industry trends. The International Training Manager will work closely with key ex-UK markets to share up-to-the-minute curriculum, educational, social media, retail and event content and training assets. 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</div><dl class="external-definition-list hide-at-sm-block" id="external-jobs-show-meta-mobile"><dt class="pinpoint-job-sidebar--department">Department</dt><dd class="pinpoint-job-sidebar--department">Education</dd><dt class="pinpoint-job-sidebar--employmenttype">Employment Type</dt><dd class="pinpoint-job-sidebar--employmenttype">Fixed Term - Full Time</dd><dt class="pinpoint-job-sidebar--location">Location</dt><dd class="pinpoint-job-sidebar--location">Head Office, London</dd><dt class="pinpoint-job-sidebar--workplace-type">Workplace type</dt><dd class="pinpoint-job-sidebar--workplace-type">Hybrid</dd><dt class="pinpoint-job-sidebar--reportingto">Reporting To</dt><dd class="pinpoint-job-sidebar--reportingto"></dd></dl><h2 class="external-panelheading" id="responsibilities-heading">What Will You Do?</h2><div class="external-paneltrix-content external-paneltrix-content--colored" id="responsibilities-body"><div id="External::Careerspage::Renderrichtrixcontent-react-component-25d8a7bb-6e26-48f7-add6-b59d3d688e54"><div><div><!--block--><strong>Education Technology adoption:</strong></div><ul><li><!--block-->Oversee effective management of all International SharePoint folders housed on the UK SharePoint site.</li><li><!--block-->Stay informed about the latest trends and advancements in educational technology.</li><li><!--block-->Collaborate with Head of Learning and Content on ways to leverage translation and support markets language needs </li><li><!--block-->Work with the Learning Platform and Community manager and Head of Operations to ensure the International E-hub strategy is aligned with the training and strategy for growth in these regions. </li><li><!--block-->Create all training incidences within the E-hub and monitor impact </li><li><!--block-->Provide relevant data to Head of Operations to support overall Education data dashboards. </li></ul><div><!--block--><strong>Cross department and market collaboration</strong></div><ul><li><!--block-->Conduct monthly connect calls with all International Trainers </li><li><!--block-->Communicate revisions and roll out of new curriculum </li><li><!--block-->Collaborate with Global Learning and Content team to ensure you are up to date on new content and training plans </li><li><!--block-->Connect regularly with the Global Sales/Export/Brand Marketing teams and ensure strong communication and collaboration</li><li><!--block-->Manage the International Inbox and collaborate with Heads of for specific requests. </li></ul><div><!--block--><strong>International Train the trainer program</strong></div><ul><li><!--block-->Create and develop a Train the Trainer program for new starters </li><li><!--block-->Identify ongoing professional development needs for educators.</li><li><!--block-->Develop and implement training programs to enhance the skills and knowledge of education professionals in collaboration with Global Education</li><li><!--block-->Providing train-the-trainer sessions to ensure best-in-class education globally on products, services, and treatment protocols. Methods of delivery will include ‘front of camera’, platform presentations, on-site training, classroom training, eventing, and retail training.</li><li><!--block-->With the Global Education Director design, organise and host the annual Global Education Symposium.</li><li><!--block-->Ensure that international education team members are well-versed in the latest spa industry trends and innovations.</li><li><!--block-->Ensure timely training of NPD launch for new products and treatment protocols for spa and retail.</li><li><!--block-->Can confidently educate on the features and benefits of all Elemis product franchises, treatments and techniques ensuring that the learners are competent in prescribing, carrying out treatments and retailing ELEMIS products</li><li><!--block-->Develop and communicate a clear vision for International Educators</li></ul><div><!--block--><strong>International Ambassador Program </strong></div><ul><li><!--block-->Roll out the International Ambassador program for key markets</li><li><!--block-->Set up the training schedule </li><li><!--block-->Create reports in collaboration with Head of Education Operations </li><li><!--block-->Take learnings from UK/IRE market and use to implement a strong adoption of the program</li><li><!--block-->Work with the International Sales team to show effectiveness of this program </li><li><!--block-->Ensure assessment is in place to maintain standards within Spa’s </li></ul><div><!--block--><strong>International Brand representation </strong></div><ul><li><!--block-->Represent the Brand to a high standard in all work situations</li><li><!--block-->Is competent in delivering all ELEMIS core curriculum, both theoretical and practical, both in person and digitally via streaming.</li><li><!--block-->Asses with the Global Education Director on the need to support a request for an international in-person training, eventing, seminars, expo. </li><li><!--block-->Be available to attend meetings on international timelines outside standard working hours</li><li><!--block-->Be available to travel to overseas markets with extended time frames and workdays. The trip duration could be up to three weeks.</li></ul><div><!--block--><strong>Assessment and Evaluation</strong></div><ul><li><!--block-->Provide constructive feedback to International Trainers to support their continuous improvement.</li><li><!--block-->Establish assessment strategies to measure the effectiveness of educational programs.</li><li><!--block-->Analyse data and feedback to make informed decisions about program improvements.</li><li><!--block-->Responsible for monthly market education reports – education activities, training numbers, LMS engagement statistics etc.</li><li><!--block-->Provide the Global Education director with monthly update reports from the region.</li><li><!--block-->Post market trip reports – shared with a) Global Education Director and, b) Global Sales/Export/Brand Marketing teams.</li></ul></div></div><script type="application/json" class="js-react-on-rails-component" data-component-name="External::Careerspage::Renderrichtrixcontent" data-dom-id="External::Careerspage::Renderrichtrixcontent-react-component-25d8a7bb-6e26-48f7-add6-b59d3d688e54">{"htmlString":"\u003cdiv\u003e\n\u003c!--block--\u003e\u003cstrong\u003eEducation Technology adoption:\u003c/strong\u003e\n\u003c/div\u003e\u003cul\u003e\n\u003cli\u003e\n\u003c!--block--\u003eOversee effective management of all International SharePoint folders housed on the UK SharePoint site.\u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eStay informed about the latest trends and advancements in educational technology.\u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eCollaborate with Head of Learning and Content on ways to leverage translation and support markets language needs \u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eWork with the Learning Platform and Community manager and Head of Operations to ensure the International E-hub strategy is aligned with the training and strategy for growth in these regions. \u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eCreate all training incidences within the E-hub and monitor impact \u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eProvide relevant data to Head of Operations to support overall Education data dashboards. \u003c/li\u003e\n\u003c/ul\u003e\u003cdiv\u003e\n\u003c!--block--\u003e\u003cstrong\u003eCross department and market collaboration\u003c/strong\u003e\n\u003c/div\u003e\u003cul\u003e\n\u003cli\u003e\n\u003c!--block--\u003eConduct monthly connect calls with all International Trainers \u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eCommunicate revisions and roll out of new curriculum \u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eCollaborate with Global Learning and Content team to ensure you are up to date on new content and training plans \u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eConnect regularly with the Global Sales/Export/Brand Marketing teams and ensure strong communication and collaboration\u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eManage the International Inbox and collaborate with Heads of for specific requests. \u003c/li\u003e\n\u003c/ul\u003e\u003cdiv\u003e\n\u003c!--block--\u003e\u003cstrong\u003eInternational Train the trainer program\u003c/strong\u003e\n\u003c/div\u003e\u003cul\u003e\n\u003cli\u003e\n\u003c!--block--\u003eCreate and develop a Train the Trainer program for new starters \u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eIdentify ongoing professional development needs for educators.\u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eDevelop and implement training programs to enhance the skills and knowledge of education professionals in collaboration with Global Education\u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eProviding train-the-trainer sessions to ensure best-in-class education globally on products, services, and treatment protocols. Methods of delivery will include ‘front of camera’, platform presentations, on-site training, classroom training, eventing, and retail training.\u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eWith the Global Education Director design, organise and host the annual Global Education Symposium.\u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eEnsure that international education team members are well-versed in the latest spa industry trends and innovations.\u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eEnsure timely training of NPD launch for new products and treatment protocols for spa and retail.\u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eCan confidently educate on the features and benefits of all Elemis product franchises, treatments and techniques ensuring that the learners are competent in prescribing, carrying out treatments and retailing ELEMIS products\u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eDevelop and communicate a clear vision for International Educators\u003c/li\u003e\n\u003c/ul\u003e\u003cdiv\u003e\n\u003c!--block--\u003e\u003cstrong\u003eInternational Ambassador Program \u003c/strong\u003e\n\u003c/div\u003e\u003cul\u003e\n\u003cli\u003e\n\u003c!--block--\u003eRoll out the International Ambassador program for key markets\u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eSet up the training schedule \u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eCreate reports in collaboration with Head of Education Operations \u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eTake learnings from UK/IRE market and use to implement a strong adoption of the program\u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eWork with the International Sales team to show effectiveness of this program \u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eEnsure assessment is in place to maintain standards within Spa’s \u003c/li\u003e\n\u003c/ul\u003e\u003cdiv\u003e\n\u003c!--block--\u003e\u003cstrong\u003eInternational Brand representation \u003c/strong\u003e\n\u003c/div\u003e\u003cul\u003e\n\u003cli\u003e\n\u003c!--block--\u003eRepresent the Brand to a high standard in all work situations\u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eIs competent in delivering all ELEMIS core curriculum, both theoretical and practical, both in person and digitally via streaming.\u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eAsses with the Global Education Director on the need to support a request for an international in-person training, eventing, seminars, expo.\u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eBe available to attend meetings on international timelines outside standard working hours\u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eBe available to travel to overseas markets with extended time frames and workdays. The trip duration could be up to three weeks.\u003c/li\u003e\n\u003c/ul\u003e\u003cdiv\u003e\n\u003c!--block--\u003e\u003cstrong\u003eAssessment and Evaluation\u003c/strong\u003e\n\u003c/div\u003e\u003cul\u003e\n\u003cli\u003e\n\u003c!--block--\u003eProvide constructive feedback to International Trainers to support their continuous improvement.\u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eEstablish assessment strategies to measure the effectiveness of educational programs.\u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eAnalyse data and feedback to make informed decisions about program improvements.\u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eResponsible for monthly market education reports – education activities, training numbers, LMS engagement statistics etc.\u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eProvide the Global Education director with monthly update reports from the region.\u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003ePost market trip reports – shared with a) Global Education Director and, b) Global Sales/Export/Brand Marketing teams.\u003c/li\u003e\n\u003c/ul\u003e","featureFlags":{"jobtemplates":"enabled"},"companySettings":{"editofferbeforesend":true,"advancedsearch":true,"facebookadvert":false,"bulkdownload":false,"movetohiredonofferacceptance":true,"bulkemailjobseekers":false,"workflowautomation":true,"cronofyenterpriseconnect":false,"jobrequisitionmanagement":true,"essentialcookiesonly":false,"usecompanyfromaddress":true,"semiprivatecomments":true,"additionalstatuses":true,"multiplecompanythemes":false,"strictofccpcompliance":false,"groupedjobs":false,"movetoanyjob":false,"removelogofromemailtemplate":false,"candidatejobpreferences":false,"automaticallyrejectreferrals":false,"indeedfeedstages":false,"variablesignoffsignatories":false,"reactselectonexternaljobs":false,"monitorwithrum":false,"restrictedcronofyoauthscope":false,"applicationnationalidentifiers":false,"allowinactivestructures":false,"visibleotherapplications":false,"alloweditingjobrequisitionfields":false,"multiplejobpostings":false,"maxapplications":false,"groupinterviews":false,"createrequisitionsforexistingjobs":true,"teamrejectionnotification":false,"sendpdfcopyofapplication":false,"disableindeedfeed":false,"vonqv2":true,"redirecttocustomsubdomain":true,"addccandbcctoemail":false,"allowcreatingcompanyteams":false,"manuallysendoffers":false,"privatecalendarevents":true,"candidatedetailsinofferheader":false,"showdateinofferheader":true,"showjobseekersinallcandidates":false,"talentpipeline":true,"anonymousscreening":true,"candidatesurveys":true,"taskmanagement":true,"offermanagement":true,"referralmanagement":true,"advancedreporting":true,"allowcoverletters":false,"locationcitystate":false,"deireports":false,"accessibledateandphone":false,"enableredaction":true,"internshipprogramme":false,"stagevisibilities":false,"onboardingv2":false,"limitonboardingtohiredcandidates":false,"personaldetailsautoupdate":true,"groupassessments":false,"enforceallofferfieldsrequired":false,"resumeparsing":true,"customjobpostinglocations":false,"offersplitting":false,"indeedlocaleurl":false,"downloadpdfapplication":false,"workflowautomationv2":true,"disablecookiedialog":false,"linkedinjobpostings":false,"talentpipelinev2":true,"requireheadcount":false,"onboardingv1":true,"skills":true,"careerssitebuilderv2":false,"extramonitoringforautomations":false,"docusignlogging":false,"enablecronofyeventdeletiontracking":false,"allowmydatadeletion":true,"usecachedapplicationids":false,"onboardingapplicationresourceplucking":false,"editsentoffers":false,"scorecardsummary":true,"customfieldoptionlabels":false,"positionmanagement":false,"masterjobapplicationsview":false,"showallcandidatesindex":true,"structuredsections":true,"linkedinrsc":true,"usefallbacksignoffworkflows":false,"reportonlycsp":false,"basicconsentmanagement":false,"conditionalcustomfields":true,"allowbulkpool":false,"enforcealloffersalaryfield":false,"allowedemailsuffixesonlyforinternaljobs":false,"autotranslate":false,"careerssiteformcaptchas":false,"premiumworkflowautomations":false,"offerretractednotification":false,"approvallists":false,"showcompensationbydefault":true,"recruitmentagencies":false,"canskipsignoffstage":false,"redirecttocopiedobject":false,"redirectmovedjobtocopiedobject":false,"stageactions":true,"hidediscardedeqtemplatesinreports":true,"externalrecruiters":true,"recruitmentagencylocationmatching":false,"onboardingv2turbocharger":false,"radiussearch":false,"editsentoffersallfields":false,"managecommunicationpreferences":true,"candidateviewerrole":false,"monitorsaml":false,"scorecardreporting":false,"approvalworkflowlogging":false,"alternativesamlclaimidentifier":false,"additionalpermissions":false,"integrationplugins":false,"disablepublichiringprofiles":false,"candidatecustomfields":false,"indeedthemesourcename":false,"postmarkeventmonitoring":false,"candidatebulkactions":false,"stagedatesinexternalapplication":false,"onboardingdashboardstagestepownership":false,"onboardingv2enforcejobvisibilities":false,"referencechecking":false,"bulkcsvediting":false,"filledtab":false,"removeemailfooter":false,"customapplicationreceivedtemplates":true,"rejectallotherapplications":false,"removecomptimeunitonoffer":false,"signoffspecificityv2":false,"alwayssendnotifications":false,"onboardingdocumenttemplates":false,"referralsusernotificationdefaults":false,"enhancedpdfexport":false,"emailopentracking":true,"emaillinktracking":true,"createcachedjobandstagevisibilities":false,"cachedjobandstagevisibilities":false,"notifyinterestedcandidates":false,"updatedcandidateshowview":false,"hidecvdownload":false,"cachedvisibilitymonitoring":false,"hideindividualconnect":false,"groupassessmentreporting":false,"policyimprovementtesting":false,"statefilters":false,"onboardingspeedtests":false,"structuredsectionediting":false,"offerpacks":false,"fillablepdfs":false,"jobdatefilters":false,"onboardingv2timetocompliance":false,"disallowpersonalrefereeemails":false},"enabledLocaleKeys":["en"],"userRoles":null,"onboardingSettings":{"isOnboardingEnabled":true}}</script></div><h2 class="external-panelheading" id="skills-heading">The Perfect Candidate</h2><div class="external-paneltrix-content external-paneltrix-content--colored" id="skills-body"><div id="External::Careerspage::Renderrichtrixcontent-react-component-5cd7f52a-1cb2-420e-8f8c-6fe69a72538a"><div><ul><li><!--block-->Beauty Therapy qualification to NVQ level 3 or equivalent, including facial and body electrical</li><li><!--block-->CIDESCO qualification highly desirable</li><li><!--block-->Passionate about the beauty and spa industry.</li><li><!--block-->Teacher training qualification highly desirable</li><li><!--block-->Good level and standard of UK/European education or equivalent</li><li><!--block-->General computer literacy in Microsoft Word, Excel, PowerPoint, and Outlook</li><li><!--block-->Project management, working with a high volume of work with tight deadlines</li><li><!--block-->Experience working within a team environment, working collaboratively, and building positive business partnerships</li><li><!--block-->Experience working on a global scale, especially with language barriers</li><li><!--block-->Previous experience training in international locations</li><li><!--block-->Training experience essential, exceptional presentation and facilitation skills</li><li><!--block-->Previous experience presenting in front of camera, creating engaging training videos.</li><li><!--block-->Previous team management and coaching experience desirable</li></ul><div><!--block--><strong>Skills and Competencies:</strong></div><ul><li><!--block-->Patient and encouraging in the training environment.</li><li><!--block-->Adaptable to the diverse learning styles of beauty professionals.</li><li><!--block-->Social Media training and experience highly desirable</li><li><!--block-->Self-motivated, organised with strong attention to detail.</li><li><!--block-->Competent communication, presentation and facilitation skills </li><li><!--block-->Ability to listen and understand needs of others, translating those needs into elevated education</li><li><!--block-->In-depth knowledge of beauty and spa services, products, and industry trends.</li><li><!--block-->Ability to demonstrate and teach practical spa and beauty services.</li><li><!--block-->Familiarity with health and safety regulations in the spa and beauty industry.</li><li><!--block-->Works well under pressure </li><li><!--block-->Manage and be responsible for the work schedule and responsibilities, working in a professional, efficient, and timely manner.</li><li><!--block-->Problem-Solving: Develop effective solutions to challenges and obstacles</li><li><!--block-->Decisiveness: Make timely decisions with confidence</li></ul></div></div><script type="application/json" class="js-react-on-rails-component" data-component-name="External::Careerspage::Renderrichtrixcontent" 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class="external-panelheading" id="benefits-heading">What We Offer You!</h2><div class="external-paneltrix-content external-paneltrix-content--colored" id="benefits-body"><div id="External::Careerspage::Renderrichtrixcontent-react-component-242b1209-223f-46cd-b60e-2747fe1fd025"><div><ul><li><!--block-->Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more)</li><li><!--block-->Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more</li><li><!--block-->Generous Holiday Allowance, increasing with length of service</li><li><!--block-->Company Pension Scheme</li><li><!--block-->Bonus/Commission Scheme</li><li><!--block-->Healthcare Cash Plan (with Dental)</li><li><!--block-->Employee Assistance Programme for all Associates and their families</li><li><!--block-->Cycle to Work Scheme, Season Ticket Loan, 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ipt></div><h2 class="external-panelheading" id="about-heading">About ELEMIS</h2><div class="external-paneltrix-content external-panel__trix-content--colored" id="about-body"><div>ELEMIS is the most exciting and innovative British brand in the spa and skincare industry. Rapidly expanding globally, the brand is available in over 45 countries and is continually introducing new and revolutionary products to the market. <br><br>A brand with true integrity, passion and commitment, ELEMIS is award-winning, results-driven and visionary – just like our people.<br><br>Sustainability is at the heart of ELEMIS' responsibilities. As a brand and as people, we ensure all duties and actions contribute to the short and long-term sustainability goals set-forth by the ELEMIS - Climate, Biodiversity & People Pillars.<br><br></div><div>We are committed to Elemis’ sustainability pledge when ordering testers and professional grade products and when planning and executing promotional activities, reducing waste wherever possible. </div></div><div class="frow frow--centered-column mar-t-8 mar-t-md-14" id="external-jobs-show-apply-now"><a class="external-button external-button--theme-highlight theme-highlight-background-color-ie-override theme-highlight-border-color-ie-override" href="/en/postings/74d2d172-07be-496d-aeb3-489e61201b94/applications/new">Apply Now</a></div>