Individual Giving Manager

The Air Ambulance Service

Individual Giving Manager

Job description

<div id="job-desription" class="INHERIT DEFAULT-UL basis-0 flex-grow"><p><strong>Location:</strong>&nbsp;Rugby, Warwickshire (Hybrid – 40% Onsite / 60% Remote)</p><p><strong>Hours:</strong>&nbsp;37.5 hour per week (core hours 10:00 am – 15:00 pm)</p><p><strong>What We Offer:</strong></p><ul><li>Flexibility that works for you: Core hours 10:00–15:00, hybrid working (60% home, 40% onsite)</li><li>Enhanced annual leave, with even more added as your service grows</li><li>Additional annual leave purchase options</li><li>Enhanced sick pay</li><li>Life assurance</li><li>Blue Light Card eligibility and access to generous discount schemes</li><li>A supportive, purpose-driven team</li><li>Access to our comprehensive Employee Assistance Programme</li></ul><p><strong>Join us – and be part of something extraordinary.</strong></p><p>At The Air Ambulance Service, our mission is nothing short of life-saving. We operate two vital services: Helicopter Emergency Medical Services (HEMS) and the Children’s Air Ambulance, providing specialist paediatric transfers across the UK. Every mission is made possible by the dedication of our expert pilots, doctors, and paramedics — and entirely funded by the generosity of our supporters.</p><p>Our services don’t draw on NHS funding. Instead, we operate alongside it, enabling more lives to be saved, more families to stay together, and more futures to be protected. And now, we’re looking for a Strategic Individual Giving Manager to help us expand this critical mission.</p><p><strong>The Role</strong></p><p>We’re seeking a strategic and inspirational Individual Giving leader to take ownership of a thriving programme and elevate it to new heights. You will drive the strategy for a £12m+ programme, lead a passionate team, and oversee campaigns including lottery, raffles, cash appeals, and supporter acquisition.</p><p>With a strong emphasis on supporter retention, journey design, and lifetime value, you’ll shape and deliver a growth-focused strategy that secures sustainable income and deepens supporter engagement.</p><p><strong>Key Responsibilities</strong></p><ul><li>Develop and deliver the Individual Giving Strategy and budget, targeting growth in net income.</li><li>Lead and support a small but high-performing team to deliver inspirational campaigns.</li><li>Manage and evolve acquisition and stewardship campaigns to expand and retain the supporter base.</li><li>Use insight, segmentation, and innovation to drive campaign performance and supporter satisfaction.</li><li>Oversee campaign analytics, reporting, forecasting, and budget management.</li><li>Collaborate across teams to maximise impact and ensure a joined-up supporter experience.</li><li>Contribute to CRM enhancements to enable a unified, insight-led supporter view.</li><li>Ensure compliance with all legal, ethical, and internal governance standards.</li></ul><p><strong>What We’re Looking For</strong></p><ul><li>Proven success in creating and implementing high-performing Individual Giving strategies.</li><li>Experience managing large-scale acquisition and retention campaigns across digital and offline channels.</li><li>A data-driven mindset, comfortable with metrics, segmentation, and budget forecasting.</li><li>Strong understanding of CRM systems and fundraising technologies.</li><li>Natural leadership skills — someone who motivates, supports, and brings out the best in their team.</li><li>Creative, collaborative, and proactive with a strong ability to manage multiple priorities.</li><li>A passion for supporter experience and building long-term, meaningful relationships.</li></ul><p>This role is subject to a Basic DBS check.</p><p><strong>Why Join Us?</strong></p><p>At TAAS, you’ll find more than just a job. You’ll be part of a compassionate, purpose-led team making a real difference. We’re proud to be an inclusive employer, committed to diversity, safeguarding, and supporting the wellbeing of our staff, patients, supporters, and volunteers.</p><p><strong>Ready to lead life-saving change?</strong></p><p><strong>Apply now and help us build a future where every call for help receives a fast, life-saving response.</strong></p><p>__________________________________________________________________________________________________</p><p><em>TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice.</em></p><p><em>As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf.</em></p><p><em>*Please note that we reserve the right to close this advert before the stated date. We are also actively seeking candidates directly, and do not require agency assistance at this time.</em></p></div><div class="mb-[20px] tablet:mt-0 tablet:mb-0 tablet:w-[332px] mobile:w-full"><job-description-card class="ng-tns-c1550478706-2"><div class="w-full mb-[20px] tablet:mb-0 border-1 border-neutral-200 bg-neutral-25 rounded-md shadow-300 group" style="font-family: Roboto;"><!----><div class="p-5 tablet:p-8"><div class="flex flex-col gap-5"><div class="paragraph-2 font-semibold axiom0-0 axiom-scraped-0"> Individual Giving Manager </div><div class="flex gap-2 items-start"><div class="mt-[2px]"><i class="fak fa-talos-location-pin fa-xl text-neutral-400"></i></div><div class="flex flex-col items-start"><div><p class="paragraph-2 font-medium text-neutral-600 axiom1-0 axiom-scraped-1" style="font-family: Roboto;"> Rugby </p><!----></div><div><p style="font-family: Roboto;" class="paragraph-3 text-4"> CV21 3RQ </p><!----></div></div></div><!----><div class="flex gap-2"><div class="items-start mt-[2px]"><i class="fak fa-talos-dollar fa-xl text-neutral-400"></i></div><span class="paragraph-2 font-medium text-neutral-600 axiom2-0 axiom-scraped-2"> £45,000 per year<!----><!----></span></div><!----><div class="flex gap-2 items-center"><i class="fak fa-talos-clock fa-xl text-neutral-400"></i><span class="paragraph-2 font-medium text-neutral-600 axiom3-0 axiom-scraped-3"> Permanent - Full-time </span></div><!----><div class="border-b border-neutral-200 w-full"></div><!----><div class="flex gap-2 items-center"><i class="fak fa-talos-information fa-lg text-neutral-400"></i><span class="paragraph-1 font-normal text-neutral-600"> Posted 2 days ago </span></div><!----><div class="flex gap-2 items-center"><i class="fak fa-talos-information fa-lg text-neutral-400"></i><span class="paragraph-1 font-normal text-neutral-600"> Closing date: 22/06/2025 </span></div><!----><div class="flex gap-2 items-center"><i class="fak fa-talos-information fa-lg text-neutral-400"></i><span class="paragraph-1 font-normal text-neutral-600"> Job reference: LB1328415RugIGM </span></div><!----></div></div></div></job-description-card><job-documents class="ng-tns-c1550478706-2"><!----></job-documents><div class="mt-8 mb-6 w-full border-t-1 border-neutral-200"></div><p class="paragraph-1">Share this vacancy</p><div class="flex flex-row mt-2 gap-[1.5rem]"><button type="button" class="h-[44px] tooltip-subject justify-center flex items-center px-5 py-2 border-1 border-neutral-200 rounded group hover:bg-neutral-50 active:bg-neutral-200 focus:bg-neutral-200" id="copyLinkShareButton"><i class="ng-tns-c1550478706-2 fak fa-link text-6 text-neutral-500 group-hover:text-neutral-500"></i><div class="tooltip bottom-[5rem] points-bottom"><div class="tooltip-content whitespace-nowrap"><p class="font-primary"> Copy link to clipboard </p></div></div></button><!----><!----><!----><button type="button" class="h-[44px] tooltip-subject justify-center flex items-center px-5 py-2 border-1 border-neutral-200 rounded group hover:bg-neutral-50 active:bg-neutral-200 focus:bg-neutral-200" id="emailShareButton"><i class="ng-tns-c1550478706-2 fak fa-mail text-6 text-neutral-500 group-hover:text-neutral-500"></i><div class="tooltip bottom-[5rem] points-bottom"><div class="tooltip-content whitespace-nowrap"><p class="font-primary"> Share via Email </p></div></div></button><!----><!----><!----><button type="button" class="h-[44px] tooltip-subject justify-center flex items-center px-5 py-2 border-1 border-neutral-200 rounded group hover:bg-[#E7F4FF] focus:bg-[#B9DAF5]" id="linkedInShareButton"><i class="ng-tns-c1550478706-2 fak fa-linkedin text-6 text-neutral-500 group-hover:text-[#2771AC] group-focus:text-[#2771AC]"></i><div class="tooltip bottom-[5rem] points-bottom"><div class="tooltip-content whitespace-nowrap"><p class="font-primary"> Share on LinkedIn </p></div></div></button><!----><!----><!----><!----><!----><!----><!----><!----></div><!----><!----></div>

The Air Ambulance Service

Individual Giving Manager

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